Client Testimonials

Here's what hundreds of our happy clients have to say…

We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
Great personal and professional people. Always leave feeling great about everything we were following up on.
M.L., Customer
Always returned my calls and walked me through the entire process. You made it very easy and answered all my questions.
J.J., Customer
Joyce and Patty g are very helpful.
Customer since 2003
Patricia is very helpful with details of what we need for coverage of services
M.M., Customer
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.
R.B., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..
M.M., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.
Bonnie S., customer since 2015
They found me the best value for money in Medigap insurance. A good job.
G.O., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Patty explained the differences between the policies and the companies offering them so I would have as much information as possible to make a decision about my insurance. I really appreciate that.
B.A., Customer
Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.
L. H., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.
R.M., Customer
Policy choices were easy to understand.
J.U., Customer
I can count on Patty to look out for my best interests. I have referred her to several people
K.R., Customer
I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.
Cynthia S., customer since 2015
I was signing up for Medicare first time, needed supplemental plan . Very helpful finding good plan with affordable premium. Follow up annually to see if still the best plan. Good service, friendly.
E. C., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!
K.J., Customer
I like having a agent that I can talk to face to face if I need to.
K.I., Customer
You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.
D.G., Customer
You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks
B.B., Customer
Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock
L.B., Customer
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
I already have recommended Laura Pecina and Sams/Hockaday. Although extremely busy, and I can easily see why, I feel Laura tries to do the best job for us. She takes time to answer all our questions, does not push anything on us or sell us something we don't need.
C.C., Customer
You showed up at my door before I was ready to get supplemental insurance. But I remembered you because of it. Then, before I signed with you I had tried to see if I qualified for any help with costs thru Human Services. I didn't, but I was told by a caseworker to check online for what was offered. When I mentioned your company, she said you were very competitive and up to date. She had a good report about you. You have been very attentive, friendly and helpful at all times.
Customer since 2015
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.
J.H., Customer
It's very comforting to me knowing that Michael will search out the best Medicare supplement for me, and I don't have to worry about it.
N.B., Customer
Laura went way out of her way to help me with my Medicare questions. She was very helpful and knowledgeable.
M.K., Customer
Of course, it's the local based feel of community and personal customer service that is always a winner.
K.H., Customer
I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.
R.D., Customer
Michael does out standing job helping us get through the land mine health care systems we have to deal with! When we have questions and call Michael ALWAYS gets back with you! Has helped save us money on our cost! You are in good hands when dealing with Michael Sams!
D.W., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.
J.T., Customer
Michael explains the advantages of one policy over another and knows answers to any medicare questions I may have. Joyce is also very helpful when I call with questions.
L.A., Customer
First off, my wife and I feel that Patti Gogerty has a very good understanding of the Medicare supplement insurance field. Patti also impressed us with her focus on keeping the insurance costs low for her clients. Lastly, our office appointments went like clockwork. Patti had everything all laid out.
Customer since 2015
Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.
L.H., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important
B.M., Customer
Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options. Not connected with or endorsed by the United States government or the federal Medicare program.