Client Testimonials

Always very helpful and I know that I can trust you are getting us the best rates possible

You are concerned that I get what I need at a price I can afford. When I have any questions, you don't put me off. You try to get everything I am asking taken care of and I really appreciate it.

Janet Johnson researched and presented good and much less costly insurance programs for us. Thank you.

Quick responses to questions and good follow up.

You are there to help with any questions or concerns we have.

Available when I tried 2 contact you!And resolve issues!

Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.

I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.

I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.

Luke has been the answer man for us.

Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.

You guide me to what is best for me in Healthcare related plans so I will make the best decision.

Whenever I have a question I contact Patty and she gets back to me promtly with the answer

Very knowledgeable in Medicate information to help someone make decisions.

You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks

Very helpful in comparing the various products available on the market.

I appreciate the research you do for us each year on prescription plans available for our particular needs. This is an outstanding service. Thank you.

Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.

I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.

u know your insurance business. gave me what I ask for. good price, good location. Friendly. Thanks you Janet Johnson At Sam's /Hockaday.

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.

We appreciate the continued service of our account.

Agent (Luke) was knowledgeable and easy to converse with. Gave sound advice and answered any questions that that I might have presented. I would highly recommend Sams/Hockaday services.

When we received the letter telling us after over 40 years that we would no longer have insurance we were at a complete loss. Luke helped us every step of the way to find the right plan for us. We can not thank him enough.

Great customer service, great rates!

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Ease of communication and results. Both great.

All my insurance needs and questions have been taking care of promptly and expertly!!

Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.

Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)

Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan

Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.

Have always provided a timely response to any and all of my questions. Keep up the good work.

I like the way you took your time explaining everything to me so I understood exactly what I was getting.

Michael is always trying to keep our supplement prices as low as he can get them!!

I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.

I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!

Knowledge of services Relaxed, unhurried with no-pressure approach Business-like appearance

We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.

Helping each year with Plan D recommendations and keeping us abreast of Retirement options

Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.

I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.

Very helpful with getting best coverage at the right price.

I can`t keep track of all the changes to my coverage. Patty takes care of that. She keeps me informed, then lets me make the decision. I like that.

Great friendly service

Help set me up with a good supplement. When my wife retires we will get her's also.

Patty knows what I was looking for, and found it , and explained to me.

Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.

Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.