What 806 of Our Clients Say

Friendly fast service. Answered questions open aboyt pros and cons of various services

R.E., Customer
 

I appreciate Diane helping me figure out the best insurance options open to me. I really lean on her recommendations.

J.B., Customer
 

Although I have not requested much information in the past, I do know if I have any questions or concerns, Diane has always been there for me and answered all requests. Good customer service Dianne.

J.H., Customer
 

We appreciate the excellent service we receive in every way from our consultant (Diane Renner).

J.B., Customer
 

You always watch for a better program to save me money and be sufficient for my needs. It has always turned out to be better then the previous one.. Thanks Michael Sams I can trust you.

R.R., Customer
 

Very knowledgeable, friendly and takes care of issues for their client. Have recommended Sams Hockaday to friends.

S.D., Customer
 

Diane Renner has always gone out of her way to help us with our insurance

M.M., Customer
 

Diane is always available to discuss any questions I have.

A.A., Customer
 

Patty listened to me regarding my insurance needs and budget. She was personable and caring.

C.A., Customer
 

Patty gogerty responds to our needs & updates us when needed

P.G., Customer
 

everything, customer service is big to me. Diane has been there anytime I have questions and the office staff has been tremendously helpful when I have needed them.

P.J., Customer
 

DR is very proactive, notifying us of any changes and finding the best premiums

J.K., Customer
 

Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.

M.A., Customer
 

You were very informative and answered our questions very precisely

T.Y., Customer
 

The personal service you provide to us.

C.K., Customer
 

Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.

D.F., Customer
 

The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!

J.F., Customer
 

We feel Patty takes the time and effort to assess our needs.

M.L., Customer
 

I keep enjoying your continued watch for the best price and great care. Keep up the good work.

P.W., Customer
 

Always great service! Someone always answers the phone! Knowledgeable people.

P.S., Customer
 

excellent presentation and follow up. Felt that my questions were answered.

R.W., Customer
 

Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!

B.S., Customer
 

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

M.C., Customer
 

You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.

J.B., Customer
 

You are always friendly and willing to answer any questions and never make the customer feel rushed.

T.W., Customer
 

everyone was friendly and helpful

B.B., Customer
 

Love, love my agent!!

A.R., Customer
 

Always get right back when I call. If I have a problem I can count on your help.

J.B., Customer
 

Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.

G.B., Customer
 

I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.

J.P., Customer
 

Always there to take care of any concerns.

J.A., Customer
 

Staff is always friendly. Luke is very helpful in finding the best policy that works for us.

J.H., Customer
 

D R has been very knowledgeable and helped me to make good decisions about my secondary health and drug insurance choices. Very patient!! Thanks.

K.C., Customer
 

My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!

M.L., Customer
 

You took the time to show me and explain my insurance options..

M.P., Customer
 

Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.

N.W., Customer
 

Excellent job well versed on ins needs and the most important very caring and honest to my needs care about u as a person

R.T., Customer
 

Rachael always checks up on us and asks questions. Any and all questions are answered very quickly. She listens to our concerns and reviews our options. She is a caring person and tries to fit the correct product with the customers needs.

M.H., Customer
 

feel comfortable with D.R. and the knowledge he has shared. you can tell he knows what he is doing. We trust him

S.S., Customer
 

You've always found a company that fits my prescription needs and with great savings too. Our questions are answered without us having to wait for a callback. Thank you for being very knowledgeable in your field.

C.K., Customer
 

It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You

D.B., Customer
 

Always friendly and professional!

D.B., Customer
 

I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.

G.B., Customer
 

You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!

J.J., Customer
 

You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us. I definitely rate you a 10.

L.A., Customer
 

Sams/Hockaday employees have been very courteous and professional.

L.G., Customer
 

It's very comforting to me knowing that Michael will search out the best Medicare supplement for me, and I don't have to worry about it.

N.B., Customer
 

Prompt and Great Service

R.W., Customer
 

Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood

T.T., Customer
 

Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.

W.H., Customer
 
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