Client Testimonials

Here's what hundreds of our happy clients have to say…

Every thing has been excellent!
L.C., Customer
You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best
Linda B., customer since 2015
Always ready to answer questions and help wherever needed.
K.D., Customer
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
Always there to take care of any concerns.
J.A., Customer
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Good communication and follow through....Thank you very much..
T.J., Customer
Friendly, very personable, always the information to meet our needs.
M.K., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
I find Patty Gogerty to be very honest and straight forward. She's explained everything to us in language that I could understand. Very nice experience.
M.R., Customer
I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!
W.S., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
Patty is extremely helpful with my medicare needs and questions.
D.F., Customer
You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
J.M., Customer
The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!
J.F., Customer
You always keep on top of my everything for me - letting me know when it is time to review and letting me know any changes. I appreciate that!
K.R., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
Good customer service. Friendly and knowledgeable.
E.R., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!
T.T., Customer
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!
K.D., Customer
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.
T.G., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
Patty is so helpful and knowledgable. I know I can count on her.
S.J., Customer
Thank you for your continued help. No matter what my problem is you always make time to answer my questions and get me insurance choices for my needs. You also help those I bring in or send youe way. I tell everyone to call your office if they have questions or need help choosing insurance for their needs too. Thanks again Patty G.!!!!
F.B., Customer
Honesty. It is important to me that people give good solid information so I can make the best choice for myself, and that is what I get at Sams/Hockaday. I never fell like I'm just trying to be sold something just to get a sale, I really do feel like I matter. I get honest answers to any question I may ask.
K.I., Customer
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.
N.P., Customer
Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.
L.W., Customer
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
work hard with us to see that everything was completed to the insurance companies satisfaction
Edward D., customer since 2008
I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.
D.H., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.
C.S., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
Sam Hockaday has been a blessing! With all the insurance confusion out there since Obamacare it was hard to find the right insurance for my specific needs but Patty G made it easy for us. She did all the work and continues to work for us. I am so pleased with Sam Hockaday ins that I send everyone that's needing help to them. Thank you Sam and Patty G for taking the stress out of our retirement changes for our insurance needs!! Richard and Frances
F.B., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
Service was excellent, precise and to the point.
Diane H., customer since 2015
Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.
Customer since 2013
Laura made it easy for me to understand and decide which insurance I needed. She explained and answered all my questions . If I have any questions I feel comfortable calling and talking to her. I really was dreading having to make a decision but like I said Laura was a great help. Thank you Jackie Larimore
Jacqueline L., customer since 2015
I feel that Michael Sams is the best professional and personable insurance agent we have ever had.
B.F., Customer
Michael has explained everything that we ask him about our supplemental insurance.
J.G., Customer
Their selection of plans that meet my needs have saved me money. They handle paperwork for reimbursement from my former employer
J. F., Customer
Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options.