Agent Services Representative – Family atmosphere, Top benefits

If you’ve been looking for a career with purpose, you’ve come to the right place. At Sams/Hockaday, we’re truly a family of passionate individuals who want to assist our local seniors with Medicare and other insurance needs. As an Agent Services Representative, you’re poised to be the liaison between clients, agents, and carriers. Your role is essential to the overall success of the company.


We're looking for a full-time Agent Services Representative at our local insurance agency. If you’re a people-person, then this is the job for you! Must have excellent phone etiquette, strong attention to detail, and a superior work ethic.

Duties include but are not limited to:

  • Providing back-office support to the agents by scheduling appointments, assisting with client requests, submitting applications to insurance companies, and other related tasks 
  • Coordinating leads for agents
  • Updating customer databases in the agency’s computer system 
  • Managing and training new interns that will assist with agent support

As an Agent Services Representative, your goal is to go above and beyond for the dedicated agents in our office. Anything that can be done to make the experience more valuable for the client and the workload easier to manage for the agent is a top priority.


We are a down-to-earth group of individuals that thrive on serving others. Our mission is to go above and beyond to make sure that our local seniors are taken care of properly. If you’re someone who is passionate about helping others, this is an excellent opportunity.

The position allows you to work independently and requires a high level of organization, both digitally and on paper. If this sounds like you, we strongly encourage you to apply for this open position.

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