Janet Johnson

Janet Johnson

Sales Associate

Sams/Hockaday & Associates, Inc.
122 W. Prairie Avenue, Suite 201
Decatur, IL 62523

Phone: 217-423-8000


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Here's what Janet's Clients Say

We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal

A.D., Customer
 

You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.

D.S., Customer
 

It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.

K.S., Customer
 

Every thing has been excellent!

L.C., Customer
 

Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.

C.C., Customer
 

I know you do your best to find the right and most affordable insurance for our needs.

L.C., Customer
 

Friendly fast service. Answered questions open aboyt pros and cons of various services

R.E., Customer
 

You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.

R.C., Customer
 

I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.

D.J., Customer
 

Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.

D.H., Customer
 

Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.

R.E., Customer
 

You helped me find affordable supplement health insurance for myself and my husband

L.C., Customer
 

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

B.M., Customer
 

I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.

C. C., Customer
 

Continue to provide me with the best insurance for me.

W. V., Customer
 

you were great help easing our minds on which company to get for our needs .

G. C., Customer
 

Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!

K. F., Customer
 

I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.

Customer since 2015
 

when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot

A. M., Customer
 

found a drug supplement that has a low copay that will not bankrupt me.

Dane H., customer since 2015
 

You are always very helpful when we need you

Harrell E., customer since 2013
 

When in neeed you always come thru

Shirley E., customer since 2013
 

the service I received and the personal attention .

Customer since 2006
 

I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.

Cora C., customer since 2013
 

Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.

Lolita C., customer since 2014
 

Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.

Customer since 2014
 

Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas. We have recommended Janet to a friend,

Customer since 2013
 

You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.

Sharon B., customer since 2014
 

Service was excellent, precise and to the point.

Diane H., customer since 2015
 

Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!

Erin V., customer since 2015
 

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