Client Testimonials

Love Michael Sams honesty and his sincer help he has provided me..

Great customer service, great rates!

Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.

Speaking with Patty Gogarty helped us make some financial decisions which really helped us out

We have confidence your group will keep us protected for our health insurance needs and provide the best coverage for a reasonable price.

I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.

Medicare supplemental is confusing and leaves you with unanswered questions. Laura Pecina explains everything and answers all of your questions. As everyone in the United States knows now days ,medical insurance is Complicated! Getting answers to all of your questions gives you assurance and peace of mind!

Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..

Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.

Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.

Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.

NO MUSS, NO FUSS!! That's exactly the way I was treated, professionally/accurately! Laura answered all my questions regarding medical coverage that I was looking for and suggested and provided me with medical plans that satisfied my needs, taking care of all the paperwork required, leaving me with a smile on my face and saving money!! Thanks so very much for your professional, expert, courteous advice and service!!

Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.

You always are there for us

Patty Gogerty is just THE BEST!!!! We were so confused when we began going to her for advice on supplemental insurances for both my husband and myself. She guided us through the hoops and saved us hours and hours of stressful time... She did not push any one insurance at us, rather gave us our options with clear cut data and then waited for us to make our choices... I can't imagine navigating through this nightmare of benefits without a the person she is. She is able to navigate quickly through many computer screens and enter our information with immediate results.. Please, please do not eliminate this service.... Many, many folks would be lost and paying much more than they needed to. Plus, you have to understand there are millions of retired folks that don't even own a computer or iPhone... Thanks, Patty, for the GREAT service you provide and your love and compassion!

everyone was friendly and helpful

I need to know who my agent is since Dianne is retired.

All my insurance needs and questions have been taking care of promptly and expertly!!

We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.

No pressure...you came to me

Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.

You have been a tremendous help. I was worried I wouldn't get everything done re: insurance coverage etc..then you came by. Thank you. We will likely get funeral expense coverage from you as well for my husband.

Patty explained the system in simple terms so I could understand, gave me lots of options to choose from, and didn't pressure me. She was friendly and kind.

First off, my wife and I feel that Patti Gogerty has a very good understanding of the Medicare supplement insurance field. Patti also impressed us with her focus on keeping the insurance costs low for her clients. Lastly, our office appointments went like clockwork. Patti had everything all laid out.

Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!

You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..

Knowledge of services Relaxed, unhurried with no-pressure approach Business-like appearance

You were very helpful in my decision with which company I would go with. You found me the best price for the coverage I needed. You are very courteous when I am dealing with you.

You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.

Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you

Sure appreciate you being there when insurance matters get confusing and hard to understand. When I need direction I call Mike Sams.

Since I know you and I know that if I have problems I can call you at any time. To me knowing I can trust you that you will take care of me. That means a lot. Appreciate your help. I think a lot of folks stay in there surrounding area so if they have a problem someone is close that they can talk to.

I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.

Prompt and courteous service anytime I've had a question

We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.

Patricia,my agent was very helpful in customizing a health plan to fit my needs.Comparing different choices,and explaining the pros and cons while not pushing me into any decisions. Her follow-up since signing has also been great!

You saved us a substantial amount on our policies. We also know that you'll be there whenever we need you. Thank you Michael

I felt very comfortable speaking to you and you answered all of my questions. You found me awesome deals. Thank You

Michael has explained everything that we ask him about our supplemental insurance.

My agent is very caring about his customers/clients and is always ready to help with any problems that might arise. Also the honesty and integrity of the staff is very important to me. And, if a better plan comes along that may serve you better, he is on the phone giving you the options and opportunity to make a decision whether to change providers or not. I have always been completely satisfied with their service.

Very personal effort to bring about customer satisfaction. Friendly, courteous office staff.

Making one feel at home and assured that the best is being done for me and my future!!!

Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!

Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan

OUR agent was very informed. easy to talk to, also answered any questions.

When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency. E Kay Thames

the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.

We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty

Whenever I have a question I contact Patty and she gets back to me promtly with the answer

Luke is always willing to help us find the right insurance for our needs, whether it is life, health or long term care.