Here's what hundreds of our happy clients have to say…
Patty Gogerty is always there when I need her. Very knowledgeable on the product and company she has selected for me, and makes me feel like I am the only client she has to deal with. Keep up the great job Patty !
M. L., Customer
great service & people
M.M., Customer
You always watch for a better program to save me money and be sufficient for my needs. It has always turned out to be better then the previous one.. Thanks Michael Sams I can trust you.
R.R., Customer
Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.
G.B., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
excellent explanation of benefits and options available
Customer since 2015
I can count on Patty to look out for my best interests. I have referred her to several people
K.R., Customer
we like the personal touch
L.B., Customer
Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.
M.S., Customer
It's overwhelming when you have to change health ins when you've had the same company for years. But you had all the answers to switching to Medicare & made Roger & I both feel better about it.
K.R., Customer
I feel that Michael Sams is the best professional and personable insurance agent we have ever had.
B.F., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.
S.B., Customer
Patty took a complicated Medicare sign-up and made it simple for both my wife and for me.
L.P., Customer
Everyone is very friendly and willing to help, but I do hope that the agents get a little more aggressive about getting Letters of Coverage for clients and I could have used a little more help with dealing with One Exchange, although Taylor and Joyce were helpful. Thank you, Pamela Cox
P.C., Customer
Help set me up with a good supplement. When my wife retires we will get her's also.
R.S., Customer
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.
J.T., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
everyone was friendly and helpful
B.B., Customer
You in particular have always respond to our needs and kept us informed of pending important dates pertaining to our sign times.
B.L., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
Takes the time needed to make sure we understand. Letting us know that you are just a call away if we need assistance . That means everything to the seniors.
R.W., Customer
We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
Always there to answer any questions we might have and get us best coverage thank you
W.S., Customer
I've always been able to get very helpful information from my agent Patty Gogerty, and she got me all set up with all my Medicare plans three years ago and continues to steer me through my renewals (or changes) each year! Also, when I moved from Decatur, IL, to Lexington, SC, I was able to stay with my agent without any problems. I've had excellent service from this agency.
Deborah F., customer since 2012
Always there to take care of any concerns.
J.A., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
I appreciate the research you do for us each year on prescription plans available for our particular needs. This is an outstanding service. Thank you.
W.I., Customer
Medicare decisions seemed very overwhelming but with the help of Patty everything fell into place!! Thank you Patty!!
D.M., Customer
Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!
B.S., Customer
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
They help me a lot to choose the right plan for my age.
G.J., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.
R.B., Customer
Attention to detail. Patty is very helpful.
R.M., Customer
Always optimistic, friendly and helpful. They take time to answer questions and to find unknown answers. They make suggestions to aid in investing.
D.J., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
It is obvious that agent, Thomas Gallion, cares about people. He is always checking and being careful to find the best insurance to cover our needs.
D.B., Customer
I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!
N.H., Customer
I find Patty Gogerty to be very honest and straight forward. She's explained everything to us in language that I could understand. Very nice experience.
M.R., Customer
Patty was very patient and understood my needs for medical insurance. She was kind and took time to understand my situation, my budget, and gave me assorted policies to make a good decision for me. I appreciate her professionalism and kindness.
C. A., Customer
I believe that Michael Sams has our best interest in his goal along with the best service. He is amazing and I will always recommend him and his office to our friends.
S. F., Customer
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas.
We have recommended Janet to a friend,
Customer since 2013
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
I like having a agent that I can talk to face to face if I need to.
K.I., Customer
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
u know your insurance business. gave me what I ask for. good price, good location. Friendly. Thanks you Janet Johnson At Sam's /Hockaday.
C.N., Customer
