Client Testimonials

Here's what hundreds of our happy clients have to say…

You saved us a substantial amount on our policies. We also know that you'll be there whenever we need you. Thank you Michael
R.G., Customer
Locally owned and good service.
L.F., Customer
Rachel, of Sams/Hockaday, came up with Medicare Supplement Insurance and drug plans for my wife and I that literally is saving thousands of dollars in premium costs each year when compared to the one offered by my former employer. Rachel was very helpful with the transition to the new plans, by making several phone calls and other contacts to my old insurance company and HR of my former employer. I can't imagine having to had done all of that myself. Thank you Rachel.
S. K., Customer
They found me the best value for money in Medigap insurance. A good job.
G.O., Customer
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
Rachel sought us out in our time of need. She helped us with important health care decisions and brought us to a very good outcome. I have nothing but positive impressions of her work and professionalsim
D. R., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
Chase explained things clearly and offered advice to help us make our decisions.
P.G., Customer
Very helpful, polite & knowledgeable.
J.H., Customer
Knowledgeable friendly service.
Customer since 2015
Attention to detail. Patty is very helpful.
R.M., Customer
Diane Renner has always been very helpful with our insurance needs, and we enjoy visiting with her at Sams/Hockaday or in our home in Shelbyville.
M.M., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
You explained the issues in easy to understand terms and followed up with the commitments as promised.
M.L., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
The original appointment was a divine intervention!! Rachel knocked at my door at a very opputune time. I had been stressing over selecting an insurance plan as I turned 65. She was really doing a cold call, I don't usually take time for them but that day, she answered my prayers. Rachel is very genuine and positive that she will be able to help me. She did and it was an easy decision when a year later she set my husband up with insurance as well. I am so pleased to know she is taking care of us and we don't have to stress over changes or updates. She has our back!!
S.R., Customer
Rachel is very through and detailed oriented. She makes sure everything is covered for the client. She is very professional and we are happy to be working with her.
J.A., Customer
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.
D.H., Customer
Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.
D.H., Customer
Rachel was very informative and she offered multiple options that fit our needs. She was also very pleasant, easy to understand, eager to help and was truly a God send for us when signing up for Medicare. We are so glad I opened the door for her. Jean Paul
J.P., Customer
Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .
J.F., Customer
Dianne I was very happy the way you help me with my insurance and medicare I will tell everybody I know. Thank you again.
P.T., Customer
You are always ready with a new & better coverage as soon as we ask. To date all of your policy Co.'s have been great. Keep up the GREAT relationship my friend.
Patsy C., customer since 2009
Diane Renner has always gone out of her way to help us with our insurance
M.M., Customer
Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!
L.S., Customer
feel comfortable with D.R. and the knowledge he has shared. you can tell he knows what he is doing. We trust him
S.S., Customer
Agent is very knowledgeable on Part B and prescription plans and always looking for ways to save client money.
Customer since 2013
Explanes everything in detail & language I can understand & explaines it as many times as I need to understand
C.S., Customer
We loved the way that you took the time to explain the different options to us, even though you were sick.
J.B., Customer
I have not had many occasions when I have needed questions answered, but when I have had questions you have always got right on it and got answers back to me. With the type of insurance I have , there have been no need for any claims which is good.
R. W., Customer
Diane is always attentive and answers all questions thoroughly. She is easy totals to and very friendly.
N. M., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
I always feel confident that you have recommended the best solutions for my needs. Thank you.
J.N., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.
V.B., Customer
Rachel is knowledgeable and responsive. She always has the answer to my questions in a timely manner. She is friendly and always helpful.
R.B., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
Sams/Hockaday has been very valuable in suggesting placement of our savings in annuities where we gain the most interest. They have our full trust and are always eager to answer any questions we may have.
Shirley E., customer since 2013
I have already recommended Patty to others and even brought one friend in for a consultation and he ended up purchasing insurance.
C. G., Customer
Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.
J.H., Customer
Very helpfulll with getting the right med insureance.
J.A., Customer
You found us the right insurance at a reasonable price.
J.F., Customer