Here's what hundreds of our happy clients have to say…
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.
Your office staff is very competent, anytime I call for help with dealing with our "Supplemental Providers", I always get good results!
feel comfortable with D.R. and the knowledge he has shared. you can tell he knows what he is doing. We trust him
Jack does a great job of finding cheapest suplement for my medicare. Keep up the good work!
You took the time to show me and explain my insurance options..
They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.
Joan B., customer since 2015
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.
Joseph M., customer since 2014
You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.
P. B., Customer
everything appears to be going good with the coverages you provided for me since going to medicare. Pat continuously checks the policies available and gives me the best coverages for my money.
W. C., Customer
Got us the best rate.and was always there to answer questions and keep us informed.
Customer since 2010
I really appreciated the various options you gave me. I felt you were truly interested in helping me make the right decisions.
C. W., Customer
Very low key. Provided good information.
Customer since 2015
We always send people to you, ones looking for the first time, ones needing to switch and always ones who do not know they are in trouble. We have never been sorry you always have helped them even when you told them stay with what they had. Thank you for honest and fair service and prices.
Our forms were ready, they were expecting us and when we gave our name they seemed as if they had known us for a very long time. The transaction was quick and well explained. The staff was very professional yet very friendly. Thank you so much!
J. M., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
Great follow-up and above and beyond service!
The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.
Diane always listens to us. She recommends things to improve our savings and insurance.
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
Rachel did a great job of researching and finding the best medicare supplement insurance for me and my husband.
Jana M., customer since 2016
Appreciate calls from Dianne making sure our current supplement plan is the best policy offered. She works to keep her clients happy and is useful in providing answers when questions are asked. The response is quick and no demands are made, which is what we appreciate.
Sandra B., customer since 2009
Always happy to answer questions. Looking to save us money.
Edwin T., customer since 2013
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
Diane Renner has always been very helpful with our insurance needs, and we enjoy visiting with her at Sams/Hockaday or in our home in Shelbyville.
You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal
Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency. E Kay Thames
Customer since 2007
GOT ME LOWER PICES ON MY INS. NEEDS.
Montelle D., customer since 2010
Laura Pecina served us very well. She was all of the following - friendly, professional, approachable, and knowledgeable. I felt very comfortable asking any questions, her answers were thorough, and well explained. I'm so glad she came to us, I was putting off shopping for insurance. She came to our house without an appointment, and I'm very glad she did.
We think Michael Sams is the best and most interested insurance agent we have ever had. He cares about his customers.
Donald B., customer since 2007
Every thing has been excellent!
Found us the lowest price with the best options on supplemental insurance.
David A., customer since 2013
Appointment times are always kept. Service is at the highest level possible. So delighted you are our agent.
N. W., Customer
Dianne, Thank You for finding a wonderful plan that gives me good Medical coverage and also finding a good prescription plan. You took All of the stress off of Me.
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
Your explanation of the services you offer that we are using.
N. J., Customer
Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.
Prompt and Great Service
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
So happy to have someone explains how supplements work and suggest to me a better and less expensive alternative.
I really appreciated the time spent explaining the difference in my medical coverage choices, , and guiding me in the best direction for my personal health needs. Also I felt that you showed a true concern for increasing costs for future companies comparisons. Thanks.
We feel Patty takes the time and effort to assess our needs.
No pressure sales approach. Didn't push the most expensive plan, in fact, just the opposite
T. T., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.
Always very helpful and I know that I can trust you are getting us the best rates possible