Here's what hundreds of our happy clients have to say…
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
My Agent Laura Pecina has been very through in explaining all aspects of supplemental insurance for me and has followed up faithfully during renewal time.
R.F., Customer
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us.
I definitely rate you a 10.
L.A., Customer
I can always call my insurance rep Patty when I have questions and she gets backto me immediately with answes and help. It is very reassuring to me.
N.S., Customer
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
Always friendly and professional!
D.B., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan
J.H., Customer
You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.
C.S., Customer
I like the personalized service I receive!
W.G., Customer
Quick responses to questions and good follow up.
J.A., Customer
We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.
Lois G., customer since 2013
I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!
K.J., Customer
Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks
P.D., Customer
Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.
R.E., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
Michael does out standing job helping us get through the land mine health care systems we have to deal with! When we have questions and call Michael ALWAYS gets back with you! Has helped save us money on our cost! You are in good hands when dealing with Michael Sams!
D.W., Customer
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
Patty found the best coverage based on the scripts we each were taking and ended up saving us money.
J.H., Customer
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Quick access to info and great service!!!
R.M., Customer
Professional and friendly service found flaw in competitors website while I was trying to gather information from them.
E.R., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
you checking each year for best deal so I don't have to
Larry B., customer since 2011
Prompt and courteous service anytime I've had a question
Customer since 2012
The wide array of products you offered and the personal service
Customer since 2015
You in particular have always respond to our needs and kept us informed of pending important dates pertaining to our sign times.
B.L., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
We felt that we could trust your company and you to make the right recommendations to us. And we were well pleased with your recommendations. When it comes to insurance it's very important to us to be able to trust and feel comfortable with our agent.
P.D., Customer
The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!
M.W., Customer
I liked the personal attention I received and all the research on different carriers that Patty did and then her recommendations / suggestions.
D.G., Customer
Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.
L.W., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.
R.M., Customer
Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.
G.C., Customer
You and your service is extremely helpful for myself and my husband, your knowledge helped us understand all the questions we ask about Health Care.
J.W., Customer
Every thing has been excellent!
L.C., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
I really appreciate the help you give me with Part D.
J.O., Customer
Sam Hockaday has been a blessing! With all the insurance confusion out there since Obamacare it was hard to find the right insurance for my specific needs but Patty G made it easy for us. She did all the work and continues to work for us. I am so pleased with Sam Hockaday ins that I send everyone that's needing help to them. Thank you Sam and Patty G for taking the stress out of our retirement changes for our insurance needs!! Richard and Frances
F.B., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
