Here's what hundreds of our happy clients have to say…
I really appreciate the help you give me with Part D.
I appreciate that Rachel has maintained contact with me and checks periodically to be sure my coverage is adequate and up to date.
Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.
Came to door for personal contact- Rachael had an instant professional appeal! Trust her completely.
I was especially impressed by the way I have always been treated by the company's agents and how willing they are to go into detail concerning the policies they have written for me. Furthermore, everyone we have met have been very courteous and kind showing true concern for their customers welfare.
D. D., Customer
I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.
I feel you had my beast interest in mind
it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.
you got me the best insurance for the money. I already have told people about you.
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
The coverage and options process was explained thoroughly and simply. Too many insurance agents speak "insurance hoo-hah", and that's why they don't get my business! In business, as in life, it's always best to keep it simple.
Skip H., customer since 2015
Pleasant, listens, feel she is trying to find what is right for us. Helped with our "drug plan" and life insurance for my spouse.
Take the time to come to our home and talk face-to-face about our healthcare insurance options. Rachel is very knowledgeable and can answer our questions. Additionally, if we have any encumbrances with a prescription or a pharmacy, Rachel quick to get involved and help us solve it. It is a good feeling knowing that we have knowledgeable support just a phone call away.
Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.
Diane always listens to us. She recommends things to improve our savings and insurance.
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.
Majorie S., customer since 2015
I had ALL my questions answered in a way that I understood. Since going through this new phase of my life, trying to understand Medicare and how it works!
Explained thoroughly, answered questions, patience.
Customer since 2015
Dianne always has time for my husband and myself. We feel comfortable that she is always looking out for our best interest.
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
Sams/Hockaday employees have been very courteous and professional.
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
When we met Chase the very first time, we were impressed by his professionalism but also by his approachability. He knows his market but wasn't afraid to say "I'll find out" when we needed a little more information.
G. G., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
Diane Renner informed me of better health insurance rates and She saved us $50 a month.
E. G., Customer
Compared available policies in market place to make sure i was choosing best policy for my needs.
J. L., Customer
There was always someone there who could answer my questions. I like that kind of service.
I love working with Dianne Renner. I know that she is very knowledgeable in her field, is trustworthy and cares about her clients. I know that I can ask her questions about my insurance and she will answer them quickly and accurately.
Marcia P., customer since 2015
Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.
Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
Diane was very professional and if she wasn't sure of a response to a question she would contact the provider directly, even though she knew she would be on hold for several minutes. She explained things and provided literature to refer to. She would return my calls, that is always appreciated when working with someone new.
S. M., Customer
excellent presentation and follow up. Felt that my questions were answered.
You are very concerned with each one of us and helping get the best Insurence plan.
M. G., Customer
Having Larry as our insurance agent is having a "personal agent and friend". Rene......
Rene C., customer since 2005
We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.
Rachael is terrific. She takes the confusing health care world and makes it easy.
Keep me informed and handle my reimbursement forms. This means a lot to me.
Patty Gogerty is just THE BEST!!!! We were so confused when we began going to her for advice on supplemental insurances for both my husband and myself. She guided us through the hoops and saved us hours and hours of stressful time... She did not push any one insurance at us, rather gave us our options with clear cut data and then waited for us to make our choices... I can't imagine navigating through this nightmare of benefits without a the person she is. She is able to navigate quickly through many computer screens and enter our information with immediate results.. Please, please do not eliminate this service.... Many, many folks would be lost and paying much more than they needed to. Plus, you have to understand there are millions of retired folks that don't even own a computer or iPhone... Thanks, Patty, for the GREAT service you provide and your love and compassion!
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.
Cora C., customer since 2013
We always send people to you, ones looking for the first time, ones needing to switch and always ones who do not know they are in trouble. We have never been sorry you always have helped them even when you told them stay with what they had. Thank you for honest and fair service and prices.
I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
Always there and if not timely call backs. Always answered any and all questions.
I think you have my best interest to help us
You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.
Everything so professional and helpful. Thanks again Dianne