Client Testimonials

Here's what hundreds of our happy clients have to say…

You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
J.M., Customer
Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.
R.M., Customer
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
Friendly, Knowledgable. good location.very competitive prices. great to work with.
N.N., Customer
We have confidence your group will keep us protected for our health insurance needs and provide the best coverage for a reasonable price.
F.K., Customer
Appreciate your expertise and attention.
M.L., Customer
I was made to feel that I was important to your company. I appreciate the honesty and integrity of the employees. I was also told to call anytime that there was any questions concerning my policies. Everyone in the office is pleasant and willing to take time for you.
T.W., Customer
The wide array of products you offered and the personal service
Customer since 2015
I was able to talk with Patty on a Saturday so I don't miss work.
C.S., Customer
You keep track of my insurance needs and if I have the best coverage for my money recommending changes when advisable.
L.H., Customer
Laura is a great person and was able to answer my questions and help me understand the process of what I needed.
J.L., Customer
Always ready to answer questions and help wherever needed.
K.D., Customer
direct and to the point. no checking this or that, knew and explained why recommendation was made
C.S., Customer
I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!
M. F., Customer
You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.
C.S., Customer
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.
D.K., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.
D. E., Customer
Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.
D.S., Customer
Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.
S.J., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.
J.L., Customer
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
You're recommendations for insurance company's has proven good and it's nice to know that you are monitoring these companies and recommend changes when they are appropriate.
D.G., Customer
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.
K. H., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.
L.K., Customer
Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.
L.W., Customer
Laura Pecina served us very well. She was all of the following - friendly, professional, approachable, and knowledgeable. I felt very comfortable asking any questions, her answers were thorough, and well explained. I'm so glad she came to us, I was putting off shopping for insurance. She came to our house without an appointment, and I'm very glad she did.
J.D., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.
B.S., Customer
good explanations of ins. when I have questions I always get a prompt reply.
R.W., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Knowledgeable friendly service.
Customer since 2015
Payed attention and looked for the best policy for me.
R.S., Customer
I can`t keep track of all the changes to my coverage. Patty takes care of that. She keeps me informed, then lets me make the decision. I like that.
G.N., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
Very helpful in comparing the various products available on the market.
Customer since 2015
Michael has been extremely helpful in our efforts to wade through the numerous Medicare Supplement options. He is very knowledgeable about what is right for us!!
M.T., Customer
I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!
K.J., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options. Not connected with or endorsed by the United States government or the federal Medicare program.