Client Testimonials

You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.

Always very helpful and I know that I can trust you are getting us the best rates possible

I already have recommended Laura Pecina and Sams/Hockaday. Although extremely busy, and I can easily see why, I feel Laura tries to do the best job for us. She takes time to answer all our questions, does not push anything on us or sell us something we don't need.

Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.

Patti always answers our many questions when we ask. I also appreciate the updates and/or changes thru out the year we receive via e-mails. You make it easy to navigate this thing called retirement. Thanks.

I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.

when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot

Janet is very knowledgeable and has always been able to answer any questions I have.

it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.

Michael's knowledge of Medicare is exceptional. There is so much more to know than we expected and he did an awesome job of presenting and explaining our options.

As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.

the service I received and the personal attention .

You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.

I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.

great service & people

Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.

Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!

Simple very helpful and pleasant.

Patty gogerty responds to our needs & updates us when needed

Laura is very dedicated to her clients ! She is very good about following up on all the changes that take place every year and finding the best insurance to fit your needs !

I don't think you could do anything different to make it any better you're the best

we like the personal touch

You found the best deals. You answered questions even when it required a great deal of research,

Always very helpful and friendly Has the customer's best interest.

We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.

Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.

Laura went way out of her way to help me with my Medicare questions. She was very helpful and knowledgeable.

Very helpful, polite & knowledgeable.

Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.

Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance

I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.

You helped me find the best policy to fit my needs at a very affordable price!

We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.

You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best

Your are always there when we need your services and your products are second to none. Jerry R. Birkey

We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.

I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !

prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.

Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.

I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.

Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.

Guidance with Medicare D selection and Medicare B supplement choice

Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.

Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.

Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.

I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.

The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.

We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.

Their selection of plans that meet my needs have saved me money. They handle paperwork for reimbursement from my former employer

You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.