Here's what hundreds of our happy clients have to say…
Very customer focused and easy to talk to.
M.P., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
Everyone is very friendly and willing to help, but I do hope that the agents get a little more aggressive about getting Letters of Coverage for clients and I could have used a little more help with dealing with One Exchange, although Taylor and Joyce were helpful. Thank you, Pamela Cox
P.C., Customer
Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!
Michael H., customer since 2012
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
great service & people
M.M., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
I have already recommended you, Michael, and your firm to two of my friends!
Rosemary R., customer since 2015
I believe that Michael Sams has our best interest in his goal along with the best service. He is amazing and I will always recommend him and his office to our friends.
S. F., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.
D. E., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
I have a genuine feeling that you are sincere in wanting to help others to get their needs met, not just wanting to sell insurance. I have had that experience, but feel like your agency is not one of them.
Loretta B., customer since 2015
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
Patty gogerty responds to our needs & updates us when needed
P.G., Customer
Your are always there when we need your services and your products are second to none. Jerry R. Birkey
J.B., Customer
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
I like the fact that I visit regularly with Patricia and go over any questions and she is able to get me the best insurance plans available.
Karen R., customer since 2015
very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.
Mary R., customer since 2015
Patty is always so helpful helping us get the most for our money. She is so patient and understanding and did so much for my 91 year old relative as well as for me.
S.J., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.
J.M., Customer
You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.
M.C., Customer
you put a plan together and got it done.quick and easy.
J.W., Customer
Your quick and efficient response to a client is what Sams Hockday is know for in this area and the fact that you always keep on top of client needs. I always appreciate that you call me at renewal if you see changes that I need to be aware of, and do what ever it takes to keep my premium at the lowest point. Your employees are always great to deal with . You are always at the top of my referral list ! Keep up the great work.
Marilyn L., customer since 2014
Michael's knowledge of Medicare is exceptional. There is so much more to know than we expected and he did an awesome job of presenting and explaining our options.
D.B., Customer
good explanations of ins. when I have questions I always get a prompt reply.
R.W., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.
I.A., Customer
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
Very good service,they know what they are doing.
R.P., Customer
direct and to the point. no checking this or that, knew and explained why recommendation was made
C.S., Customer
a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.
T.T., Customer
Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks
P.D., Customer
Very knowledgeable and friendly and the answer to all questions thank you Laura
L.H., Customer
Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks
M. W., Customer
You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.
C.S., Customer
The service is outstanding!
K.F., Customer
Mike and I set a appt. and he was on time and had everything ready to show me, the differences in supplemental insurance. He explained it well, and that is why I am with Sams/Hockaday.
J.M., Customer
I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.
David B., customer since 2011
friendly, knowagable and personal service
M.M., Customer
You always are there for us
R.W., Customer
I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.
G.B., Customer
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
You found the best deals. You answered questions even when it required a great deal of research,
A.D., Customer
