Here's what hundreds of our happy clients have to say…
The Agent was very nice and explained everything to me in a way that I understood what he was telling me. He always finds ways for me to get the right insurance and at a good price. Thank you for your service Thomas Gallion.
R.M., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
Good customer service. Friendly and knowledgeable.
E.R., Customer
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
Luke has been very good at taking care of my insurance needs. He is such a personable young man.
C.W., Customer
nice warm friendly office willing to answer questions never felt pushed in to anything
E.S., Customer
I appreciate your support and effort to make sure that I have the best policies for me. Thank you.
P.D., Customer
Thank you for your continued help. No matter what my problem is you always make time to answer my questions and get me insurance choices for my needs. You also help those I bring in or send youe way. I tell everyone to call your office if they have questions or need help choosing insurance for their needs too. Thanks again Patty G.!!!!
F.B., Customer
Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.
L.H., Customer
Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.
R.T., Customer
We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
Explained all my options. Made sure I understood my options. Didn't pressure my choice. Was extra nice to my granddaughter who I had to brig with me!
W.W., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.
Nancy W., customer since 2011
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.
L. H., Customer
I already have recommended Laura Pecina and Sams/Hockaday. Although extremely busy, and I can easily see why, I feel Laura tries to do the best job for us. She takes time to answer all our questions, does not push anything on us or sell us something we don't need.
C.C., Customer
Very personal effort to bring about customer satisfaction. Friendly, courteous office staff.
R.B., Customer
Your friendly staff guided us through the Medicare mare answering questions and getting us great prices for our medicare needs.
M.H., Customer
The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.
M.B., Customer
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas.
We have recommended Janet to a friend,
Customer since 2013
I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.
D.B., Customer
Speaking with Patty Gogarty helped us make some financial decisions which really helped us out
Patricia G., customer since 2013
Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.
C.C., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
I believe that Michael Sams has our best interest in his goal along with the best service. He is amazing and I will always recommend him and his office to our friends.
S. F., Customer
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.
L. P., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.
Samuel G., customer since 2002
We felt that we could trust your company and you to make the right recommendations to us. And we were well pleased with your recommendations. When it comes to insurance it's very important to us to be able to trust and feel comfortable with our agent.
P.D., Customer
You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.
L.L., Customer
You in particular have always respond to our needs and kept us informed of pending important dates pertaining to our sign times.
B.L., Customer
You listened and were patient and thorough with your explanations. I've already recommended you to several people.
R.S., Customer
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
Quick access to info and great service!!!
R.M., Customer
I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!
M. F., Customer
Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!
B.S., Customer
I have had so many questions and all have been answered many times until I understood thank you for always being there
W.S., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
Very good service,they know what they are doing.
R.P., Customer
Janet always provides us excellent and timely service. She presents options and thoroughly explains each one. Janet helps us make the bestc choices for our health insurance needs.
C.S., Customer
No pressure...you came to me
Willard G., customer since 2015
Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)
D.W., Customer
Friendly, very personable, always the information to meet our needs.
M.K., Customer
Friendly fast service. Answered questions open aboyt pros and cons of various services
R.E., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
You keep track of my insurance needs and if I have the best coverage for my money recommending changes when advisable.
L.H., Customer
