Here's what hundreds of our happy clients have to say…
Customer service and follow through - not just lip service.
Thank you, Keeping in touch with me on a regular basis is very helpful. I need assistance in making financial and medical decisions, as I am not knowledgable in these areas.
Margaret P., customer since 2015
I was especially impressed by the way I have always been treated by the company's agents and how willing they are to go into detail concerning the policies they have written for me. Furthermore, everyone we have met have been very courteous and kind showing true concern for their customers welfare.
D. D., Customer
Chase kept in contact with us through changeover process, keeping us reassured that the move to another insurance was possible.
P. G., Customer
They are so caring to your individual needs and find the best policies to provide the best prices.
Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.
Dianne Renner knocked on my and gave me good advice- I took it and it was a good decission she is a good and streaght forward person.
B. A., Customer
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
Friendly and professional service.
Customer since 2013
Very friendly agent and also very knowledgeable. Did not take very long to find me a good policy and sign me up.
Prompt, courteous service from all staff. I like that I can make a request and it is taken care of without having to wait for my agent to get back to me, then have to explain the request again. The support staff takes the request and runs with it. Thank you for saving my time!!!!
Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.
The personal touch working with Diane is very helpful. Each year she advises as to the best offerings for the next year. Really appreciate her expertise.
B. B., Customer
That D R Roberts. Is a great guy and he's is very helpful I would recommend him for all your insurance needs
Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.
Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.
Got our medicare supplement coverage for less money. Rachel did a good job and was a pleasure for my wife and myself to visit with.
You did a great job of explaining the various Medicare plans which helped us decide which plan fit our needs the best.
Personalized service. Makes you feel like they have all the time in the world for you.
I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.
You found the best deals. You answered questions even when it required a great deal of research,
The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.
You helped me find the best policy to fit my needs at a very affordable price!
You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
Dianne knows her stuff!
M. H., Customer
I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.
Gennelle B., customer since 2011
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.
I like the personalized service I receive!
Chase explained things clearly and offered advice to help us make our decisions.
Very low key. Provided good information.
Customer since 2015
You are easy to work with,with a bright cheerful personality. We have both found that you do the best for us on our needs.
You are caring and alert to my needs.
S. S., Customer
Rachel has always given a personal touch to what she does. It is greatly appreciated.
Prompt and Great Service
Luke is very personable and helpful.
W. P., Customer
you don't bug me & if we have a issue your people takes care of it
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
you answered all of my questions and help point me in the right direction on insurance policies
First off, my wife and I feel that Patti Gogerty has a very good understanding of the Medicare supplement insurance field. Patti also impressed us with her focus on keeping the insurance costs low for her clients. Lastly, our office appointments went like clockwork. Patti had everything all laid out.
Customer since 2015
I need to know who my agent is since Dianne is retired.
You always are there for us
Service was excellent, precise and to the point.
Diane H., customer since 2015
Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.
You saved me money by reccommending another health insurance company
Available when I tried 2 contact you!And resolve issues!
Knowledgeable and helpful in recommending insurance that meets my needs. Answers my phone calls in a timely manner and addresses any concerns I might have.
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
Diane has always answered our questions right away. We have recommended her several times to our friends.