Client Testimonials

It is obvious that agent, Thomas Gallion, cares about people. He is always checking and being careful to find the best insurance to cover our needs.

It's always so easy to get the answers I need when something comes up,everyone is eager to help

I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.

I was signing up for Medicare first time, needed supplemental plan . Very helpful finding good plan with affordable premium. Follow up annually to see if still the best plan. Good service, friendly.

Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You

We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.

Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance

The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!

The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.

I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.

Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.

Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.

When we received the letter telling us after over 40 years that we would no longer have insurance we were at a complete loss. Luke helped us every step of the way to find the right plan for us. We can not thank him enough.

I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.

You always take care of us with getting the right health insurance. Thanks for all the help

I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.

you put a plan together and got it done.quick and easy.

Sams/Hockaday and staff are always very informative , friendly and professional.

Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you. Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!

Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!

Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.

Laura did, and is doing, a great job for me. I went to Laura to help with my insurance needs and was not disappointed! I have told those when discussing insurance needs to call Laura. Thanks Laura.

Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.

I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !

Patricia was good about explaining the insurance policies. And patience with our questions

Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.

My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.

You are perfect for me that is true

I appreciate the help we get from you.

Available when I tried 2 contact you!And resolve issues!

Friendly service, and helped us choose the best insurance policies that fit our needs, both with life ins. And health ins. Policies. Thank you!

Patti always answers our many questions when we ask. I also appreciate the updates and/or changes thru out the year we receive via e-mails. You make it easy to navigate this thing called retirement. Thanks.

I feel as though Sams Hockaday always picks up their fair share amount of payment as a supplemental medical insurance toward my medical bills .

I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!

The thing I like best is that you do the research and know the companies and the coverage they provide. You are able to recommend the best plan for my needs.

My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!

Luke made it very easy to understand and took whatever time was needed to help us.

All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!

You are caring and alert to my needs.

You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!

We feel Patty takes the time and effort to assess our needs.

Patty was very patient and understood my needs for medical insurance. She was kind and took time to understand my situation, my budget, and gave me assorted policies to make a good decision for me. I appreciate her professionalism and kindness.

Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)

Very knowledgeable and friendly and the answer to all questions thank you Laura

I wouldn't be able to determine the best policy to help with the prescription costs. Each year you do it for us which is a tremendous help for confused old people.

I appreciate it that you keep looking for more economical insurance for me that does what it it supposed to do.

I was able to talk with Patty on a Saturday so I don't miss work.

you always called me back. You looked for ways to save us money on my insurance.