Here's what hundreds of our happy clients have to say…
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
Everyone talks about customer service, but Sams/Hockaday does it every day.
B.S., Customer
I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.
Cynthia S., customer since 2015
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
They found me the best value for money in Medigap insurance. A good job.
G.O., Customer
prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.
W.N., Customer
Appointment times are always kept. Service is at the highest level possible. So delighted you are our agent.
N. W., Customer
There was always someone there who could answer my questions. I like that kind of service.
S.O., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois
L.B., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
We appreciate the continued service of our account.
B.F., Customer
Patty found the best coverage based on the scripts we each were taking and ended up saving us money.
J.H., Customer
Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.
P.D., Customer
You and your staff were quick to answer any and all questions we had!
M.K., Customer
You're recommendations for insurance company's has proven good and it's nice to know that you are monitoring these companies and recommend changes when they are appropriate.
D.G., Customer
I thought you were very helpful and went that extra mile to help us.
D.D., Customer
I have already recommended you, Michael, and your firm to two of my friends!
Rosemary R., customer since 2015
You in particular have always respond to our needs and kept us informed of pending important dates pertaining to our sign times.
B.L., Customer
Your explanation of the services you offer that we are using.
N. J., Customer
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.
J.L., Customer
Always optimistic, friendly and helpful. They take time to answer questions and to find unknown answers. They make suggestions to aid in investing.
D.J., Customer
Policy choices were easy to understand.
J.U., Customer
Pat gave us what we wanted in insurance and what we needed at a reasonanble price.
P.D., Customer
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
P.L., Customer
Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.
R.E., Customer
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
I like the personalized service I receive!
W.G., Customer
I like the fact that I visit regularly with Patricia and go over any questions and she is able to get me the best insurance plans available.
Karen R., customer since 2015
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
My primary reason for asking Michael for help was the personal trust I had in him as an agent and person. He never talked down to me about about insurance matters. I left feeling that Michael had answered and would answer any questions that I had.
G.B., Customer
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.
R.M., Customer
You were very informative and answered our questions very precisely
T.Y., Customer
Patricia,my agent was very helpful in customizing a health plan to fit my needs.Comparing different choices,and explaining the pros and cons while not pushing me into any decisions. Her follow-up since signing has also been great!
A.S., Customer
As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.
Bonnie S., customer since 2015
You've always found a company that fits my prescription needs and with great savings too. Our questions are answered without us having to wait for a callback. Thank you for being very knowledgeable in your field.
C.K., Customer
nice warm friendly office willing to answer questions never felt pushed in to anything
E.S., Customer
very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.
Mary R., customer since 2015
I appreciate the research you do for us each year on prescription plans available for our particular needs. This is an outstanding service. Thank you.
W.I., Customer
Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.
N.P., Customer
Your are always there when we need your services and your products are second to none. Jerry R. Birkey
J.B., Customer
I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.
M.D., Customer
Laura went way out of her way to help me with my Medicare questions. She was very helpful and knowledgeable.
M.K., Customer
Directed us to the best premiums for our health coverage, and you made it easy to understand all the details.
C.W., Customer
I have had so many questions and all have been answered many times until I understood thank you for always being there
W.S., Customer
I feel that I can look to you and Sams Hickaday to look out for me.
S.S., Customer
