Here's what hundreds of our happy clients have to say…
Patty is so helpful and knowledgable. I know I can count on her.
S.J., Customer
You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us.
I definitely rate you a 10.
L.A., Customer
We think Michael Sams is the best and most interested insurance agent we have ever had. He cares about his customers.
Donald B., customer since 2007
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
Very customer focused and easy to talk to.
M.P., Customer
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
Using my med list in looking at insurance options has been very beneficial to us.
N.W., Customer
I always feel confident that you have recommended the best solutions for my needs. Thank you.
J.N., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.
K.B., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
At Sams/Hockaday Insurance you get the best from the best. It's nice to know that there are agents out there that take pride in their work and care for the wellbeing of their clients. Everything is explained in detail and you are fitted with the best group for your needs. Plus if the rates are raising the agents will find a new company with a lower premium but carries the same great coverage. What more can a client ask for!
Marilynn W., customer since 2015
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
Personal attention. Staying on top of the ever changing health care industry, which can be time consuming.
D.S., Customer
I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.
D.B., Customer
On time had info ready! You know we were looking for price value! By changing to plan G was able to take care of both! Was nice to meet Taylor face to face now we can put a face with voice ! Again thanks for your help!
D.W., Customer
I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.
R.D., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
I love the competitive prices you were able to secure for me on both the drugs and supplemental health policies. Also for the first time in about 3 years I am able to use some recommended medicine from my dermatologist that I was unable to recieve with the other policy . Thanks for the great effort. Larry
Laurence P., customer since 2014
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
I feel that Michael Sams is the best professional and personable insurance agent we have ever had.
B.F., Customer
you answered all of my questions and help point me in the right direction on insurance policies
E.M., Customer
Patrician Gogerty was very patient and explained the options that I had. I trusted her advice.
D.H., Customer
When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.
Samuel G., customer since 2002
Personalized, friendly and efficient service!
J.B., Customer
You were very helpful in my decision with which company I would go with. You found me the best price for the coverage I needed. You are very courteous when I am dealing with you.
Customer since 2015
I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.
V.B., Customer
when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot
A. M., Customer
We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal
A.D., Customer
Your help matched me with great coverage. The entire process was quick and easy! Thanks Tom!
D.B., Customer
Great personal and professional people. Always leave feeling great about everything we were following up on.
M.L., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
You and your service is extremely helpful for myself and my husband, your knowledge helped us understand all the questions we ask about Health Care.
J.W., Customer
Michael is very knowledgeable and explains things well. Keeps us on track!!!
Customer since 2013
Knowledgeable and friendly. Always making sure I understand everything.
L.H., Customer
I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.
D.H., Customer
It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.
R.B., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
Love the low copays on our meds
T.S., Customer
We both trust you Michael because you are a Christian. This means so very much to us as we tend to try to always give our business to the family of God as it helps both parties.
D.T., Customer
Joyce and Patty g are very helpful.
Customer since 2003
Returned Phone calls - Follow through.
Customer since 2015
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.
J.B., Customer
I think you have my best interest to help us
W.R., Customer
You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks
B.B., Customer
All my insurance needs and questions have been taking care of promptly and expertly!!
L.C., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
Always there to take care of any concerns.
J.A., Customer
