Here's what hundreds of our happy clients have to say…
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
You made my wife comfortable, and she's not a #'s person.
M.S., Customer
I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.
Customer since 2015
Laura was efficient and thorough. She answered all of our questions. We had a clear understanding of what we were getting.
M.M., Customer
Explained thoroughly, answered questions, patience.
Customer since 2015
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
Sams/Hockaday & Associates are always ready to care for their customers. If there are any questions or concerns that one might have then Sams/Hockaday and their agents are there with the answers to your questions and concerns and more than willing and able to serve their customers in a timely and effective manner.
K.H., Customer
Very helpful in comparing the various products available on the market.
Customer since 2015
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.
J.H., Customer
They help me a lot to choose the right plan for my age.
G.J., Customer
Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!
D.D., Customer
Our agent, Laura Pecina, was a delight to work with. Laura was able to navigate us through uncharted waters, providing the best options for supplemental insurance and drug coverage. Enabling us to make an informed decision, which we greatly appreciated. My husband and I look forward to working with her in the future.
L.R., Customer
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
NO MUSS, NO FUSS!! That's exactly the way I was treated, professionally/accurately! Laura answered all my questions regarding medical coverage that I was looking for and suggested and provided me with medical plans that satisfied my needs, taking care of all the paperwork required, leaving me with a smile on my face and saving money!! Thanks so very much for your professional, expert, courteous advice and service!!
D. G., Customer
We appreciate the continued service of our account.
B.F., Customer
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
Your explanation of the services you offer that we are using.
N. J., Customer
Directed us to the best premiums for our health coverage, and you made it easy to understand all the details.
C.W., Customer
Customer service and follow through - not just lip service.
C.L., Customer
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
Laura Pecina served us very well. She was all of the following - friendly, professional, approachable, and knowledgeable. I felt very comfortable asking any questions, her answers were thorough, and well explained. I'm so glad she came to us, I was putting off shopping for insurance. She came to our house without an appointment, and I'm very glad she did.
J.D., Customer
Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.
L. A., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.
J.S., Customer
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
