Here's what hundreds of our happy clients have to say…
I always felt the agent was trying very hard to be aware of what worked best for me. never felt I was just a generic customer.
P.J., Customer
I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.
D.B., Customer
Great service and caring employees.
M.F., Customer
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
You were very helpful and very nice. Explained everything well.
S. F., Customer
Good to know that YOU have my back and will help me find the best insurance for my needs
G.B., Customer
Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!
C.D., Customer
Patty is extremely helpful with my medicare needs and questions.
D.F., Customer
The coverage and options process was explained thoroughly and simply. Too many insurance agents speak "insurance hoo-hah", and that's why they don't get my business! In business, as in life, it's always best to keep it simple.
Skip H., customer since 2015
Very helpfulll with getting the right med insureance.
J.A., Customer
Agent is very knowledgeable on Part B and prescription plans and always looking for ways to save client money.
Customer since 2013
Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.
L.S., Customer
When in neeed you always come thru
Shirley E., customer since 2013
Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!
L.S., Customer
Everyone is very friendly and willing to help, but I do hope that the agents get a little more aggressive about getting Letters of Coverage for clients and I could have used a little more help with dealing with One Exchange, although Taylor and Joyce were helpful. Thank you, Pamela Cox
P.C., Customer
Very good service,they know what they are doing.
R.P., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.
W.N., Customer
I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.
Suzanne J., customer since 2013
I have been provided with excellent, professional care from Sams Hockady through my representative Janet Johnson. She has always been there to promptly and effectively answer my questions and see to it that my insurance needs have been met. I place absolute confidence in Janet and Sams Hockaday.
S.S., Customer
We felt that we could trust your company and you to make the right recommendations to us. And we were well pleased with your recommendations. When it comes to insurance it's very important to us to be able to trust and feel comfortable with our agent.
P.D., Customer
OUR agent was very informed. easy to talk to, also answered any questions.
J.R., Customer
You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.
R.C., Customer
a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.
T.T., Customer
Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!
K.D., Customer
I treasure your reliability. I know when I contact you you will respond and try to find the best coverage for us at am amount we can afford. You're always a pleasure to deal with and I'm so glad a friend referred me to you. I've shared with a lot of friends how happy we are with your service, professionalism and reliability.
J.B., Customer
Of course, it's the local based feel of community and personal customer service that is always a winner.
K.H., Customer
Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.
M.S., Customer
Patty is always so helpful helping us get the most for our money. She is so patient and understanding and did so much for my 91 year old relative as well as for me.
S.J., Customer
Totally satisfied. You were a big help to us.
M.R., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
Patty is friendly and knowledgeable. She answers all our questions and concerns. We have referred friends and family to Sam's Hockaday and will continue to do so.
L.W., Customer
You guided me in the right direction and made the whole operation so much easier. Thank you.
L.B., Customer
Patty explained the system in simple terms so I could understand, gave me lots of options to choose from, and didn't pressure me. She was friendly and kind.
R.H., Customer
I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!
J.H., Customer
Patty, offered me the best insurance for my needs and budget. She met with met when it was convenient for me.
C.S., Customer
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
Everything was ready when we got there and she always takes time to answer any questions.
P.T., Customer
Laura, very pleasant and works very hard for you ,to get the best coverage a the lowest possible cost.
M.W., Customer
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Everything was great. It's a nice feeling when you are taken of properly.
J.C., Customer
Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.
R.T., Customer
I find Patty Gogerty to be very honest and straight forward. She's explained everything to us in language that I could understand. Very nice experience.
M.R., Customer
I have recommended my friends to your company. I am very pleased with the services I have received from Michael. He is very knowledgeable and very personable.
R.R., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
