Here's what hundreds of our happy clients have to say…
Continue to provide me with the best insurance for me.
W. V., Customer
Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.
D.S., Customer
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied
C.M., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.
H.F., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.
J.H., Customer
Each year you check for the best fit for me. We make changes when necessary and I feel well covered.
N.C., Customer
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!
M.W., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.
D.G., Customer
You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best
Linda B., customer since 2015
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
just very friendly and always answers all of our questions in a timely manner. Also looking out for the best deals for us.
Customer since 2015
Patty is extremely helpful with my medicare needs and questions.
D.F., Customer
You are perfect for me that is true
L.D., Customer
Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!
D.D., Customer
Patty was very patient and understood my needs for medical insurance. She was kind and took time to understand my situation, my budget, and gave me assorted policies to make a good decision for me. I appreciate her professionalism and kindness.
C. A., Customer
The service is outstanding!
K.F., Customer
Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.
P.D., Customer
you were very patient with us and answering our questions. you cover our insurance plans . glad us our insurance papers in a nice folder so we can keep everything together. than you Diana Ruthrauff
D.R., Customer
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
D.W., Customer
I know you do your best to find the right and most affordable insurance for our needs.
L.C., Customer
You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.
T.G., Customer
You explained the issues in easy to understand terms and followed up with the commitments as promised.
M.L., Customer
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
Looked and asked for references for a Medicare Supplement agent who will look for me needs rather than the needs of a particular supplement company. Sams, Hockaday and Assoc. were recommended and it worked brilliantly for us. Thanks.
K.L., Customer
My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.
K. H., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.
D.K., Customer
Always know we are in good hands with Laura looking after our needs.
G.C., Customer
Availability to meet with me at any time Knowledge about Medicare Friendly
M.D., Customer
Always helpful and get answers quickly for next.
C.V., Customer
I always feel confident that you have recommended the best solutions for my needs. Thank you.
J.N., Customer
Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..
M.M., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
Customer service and follow through - not just lip service.
C.L., Customer
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
Great personal and professional people. Always leave feeling great about everything we were following up on.
M.L., Customer
I've always been able to get very helpful information from my agent Patty Gogerty, and she got me all set up with all my Medicare plans three years ago and continues to steer me through my renewals (or changes) each year! Also, when I moved from Decatur, IL, to Lexington, SC, I was able to stay with my agent without any problems. I've had excellent service from this agency.
Deborah F., customer since 2012
Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.
L.S., Customer
Very helpful service. Without the advice from Patty Gogerty, I don't know how we could navigate the complicated "mine field" of Medicare supplement and Part D insurance.
R.M., Customer
Speaking with Patty Gogarty helped us make some financial decisions which really helped us out
Patricia G., customer since 2013
Michael, I would say you were very professional in explaining to me all my options, and did so in a very relaxed atmosphere without any undue pressure. Basically, I believe you were genuinely concerned with my personal needs.
J.D., Customer
