Here's what hundreds of our happy clients have to say…
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
Very responsive to our needs. That is important to us. .
J.U., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
OUR agent was very informed. easy to talk to, also answered any questions.
J.R., Customer
The personal way we meet and communicated with each other. Easy access to texting if any questions.
D.M., Customer
I want to thank you for your time your patience and your knowledge and everything else that you did for us.
J.T., Customer
They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.
Joan B., customer since 2015
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan
J.H., Customer
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.
D.H., Customer
you look for the best for us.
Pamela D., customer since 2014
Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.
C.S., Customer
The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!
M.W., Customer
Very helpful, polite & knowledgeable.
J.H., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
Quick responses to questions and good follow up.
J.A., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
The insurance coverage seems to be good. There has been enough contact to stay informed but not excessive.
D.G., Customer
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.
L.W., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.
D.F., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.
M.C., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
The entire team is wonderful. Michael is very professional and Is always available when needed. The expertise and guidance with my financial planning has been exceptional. I highly recommend Sams Hockaday and Associates
M.B., Customer
Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.
M.S., Customer
Patty listened to me regarding my insurance needs and budget. She was personable and caring.
C.A., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.
Majorie S., customer since 2015
Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.
Customer since 2013
We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.
L.K., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!
D.D., Customer
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
The service is outstanding!
K.F., Customer
Very knowlegable took the worry and confusion out if choosing insurance. Patti is fantastic to work with.
D.C., Customer
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
Takes the time needed to make sure we understand. Letting us know that you are just a call away if we need assistance . That means everything to the seniors.
R.W., Customer
I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!
N.H., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
There was always someone there who could answer my questions. I like that kind of service.
S.O., Customer
caring for my needs
keeping me with good choices
helping me make right choices
Customer since 2013
