Here's what hundreds of our happy clients have to say…
We loved the way that you took the time to explain the different options to us, even though you were sick.
J.B., Customer
Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.
M.B., Customer
Sam Hockaday has been a blessing! With all the insurance confusion out there since Obamacare it was hard to find the right insurance for my specific needs but Patty G made it easy for us. She did all the work and continues to work for us. I am so pleased with Sam Hockaday ins that I send everyone that's needing help to them. Thank you Sam and Patty G for taking the stress out of our retirement changes for our insurance needs!! Richard and Frances
F.B., Customer
Michael explains the advantages of one policy over another and knows answers to any medicare questions I may have. Joyce is also very helpful when I call with questions.
L.A., Customer
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
Patty is friendly and knowledgeable. She answers all our questions and concerns. We have referred friends and family to Sam's Hockaday and will continue to do so.
L.W., Customer
You were very professional. It was obvious you put your client's interests first. You were not the least bit pushy. I have already made recommendations for your office to acquaintances. My doctor wanted to know if anyone in Decatur specializes in insurance and benefits and I told her about your group.
N.Q., Customer
Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Great service and caring employees.
M.F., Customer
The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.
D.K., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
Personalized, friendly and efficient service!
J.B., Customer
It's always so easy to get the answers I need when something comes up,everyone is eager to help
B.B., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
everyone was friendly and helpful
B.B., Customer
Each year you check for the best fit for me. We make changes when necessary and I feel well covered.
N.C., Customer
Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks
M. W., Customer
I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.
J.H., Customer
you answered all of my questions and help point me in the right direction on insurance policies
E.M., Customer
I feel we got a good deal and you are easy and friendly to work with. i
Robert R., customer since 2015
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.
Lolita C., customer since 2014
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.
D.G., Customer
Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .
J.F., Customer
You always are there for us
R.W., Customer
You are always friendly and willing to answer any questions and never make the customer feel rushed.
T.W., Customer
The information and quote were direct and right to the point.
C.S., Customer
Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!
R.B., Customer
the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.
S.B., Customer
Laura first got to know us personally and then stated looking for the best provider for each of our needs. With her warm smile and personality she was a great fit for us and has taken care of our needs for a few years
B.L., Customer
I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.
D.J., Customer
Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.
R.E., Customer
I thought you were very helpful and went that extra mile to help us.
D.D., Customer
great service & people
M.M., Customer
Very helpful with getting best coverage at the right price.
L.B., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
Ease of communication and results. Both great.
M.C., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
You looked until you found the right plan for me and my wife. You explained everything very thoroughly to us. Thank You !
T. G., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!
M.K., Customer
Takes the time we need to explain it in a way we understand. Always prompt on calls. And has always found the insurance company that meets our needs.
C.K., Customer
The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!
J.F., Customer
I have already recommended you, Michael, and your firm to two of my friends!
Rosemary R., customer since 2015
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
D.W., Customer
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
<p>Patty has taken care of being sure I have had the best coverage for the money for over 15 years. She always alerts me to any better coverage on her own.
She takes the time to explain all the options to you and gives a clear picture. She is a dedicated and resourceful agent.</p>
Linda H., customer since 1996
