Here's what hundreds of our happy clients have to say…
Great personal and professional people. Always leave feeling great about everything we were following up on.
M.L., Customer
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
On time had info ready! You know we were looking for price value! By changing to plan G was able to take care of both! Was nice to meet Taylor face to face now we can put a face with voice ! Again thanks for your help!
D.W., Customer
We appreciate the continued service of our account.
B.F., Customer
Just personal attention to the smallest details.
R.B., Customer
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
Michael, I have recommended your company to many of my friends! I tell them what good care you take of me! (Someone has to!!!).
R.R., Customer
You always give me great service and look for what is right for me (that I can afford) in regards to insurance.
C.A., Customer
We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.
S.F., Customer
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock
L.B., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
You always are there for us
R.W., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Great customer service, great rates!
L.K., Customer
Michael is very knowledgeable and explains things well. Keeps us on track!!!
Customer since 2013
I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.
Gennelle B., customer since 2011
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
Explanes everything in detail & language I can understand & explaines it as many times as I need to understand
C.S., Customer
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.
Cora C., customer since 2013
I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.
W.C., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
I have had nothing but great service and ease of knowing that the right decisions are being made for my best interests. All i have to do is ask a question and i get a really quick response or solution. Patty is very professional but also very personable which makes me feel secure when dealing with her.
M.D., Customer
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
Your quick and efficient response to a client is what Sams Hockday is know for in this area and the fact that you always keep on top of client needs. I always appreciate that you call me at renewal if you see changes that I need to be aware of, and do what ever it takes to keep my premium at the lowest point. Your employees are always great to deal with . You are always at the top of my referral list ! Keep up the great work.
Marilyn L., customer since 2014
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
The information and quote were direct and right to the point.
C.S., Customer
just very friendly and always answers all of our questions in a timely manner. Also looking out for the best deals for us.
Customer since 2015
Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.
L.D., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
Great personal service
G.H., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
Available when I tried 2 contact you!And resolve issues!
M.W., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
Customer service and follow through - not just lip service.
C.L., Customer
I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.
C. C., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
Thanks for all your help with my accounts!
S.F., Customer
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
always makes you feel at ease never pushy, friendly, good advice
S.R., Customer
Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!
B.S., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
Very responsive and knowledgable. I feel comfortable that with the coverage and confident that Luke will make sure that all I's are dotted and T's crossed.
Rich H., customer since 2015
You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
J.M., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
