Client Testimonials

Always there to answer any questions we might have and get us best coverage thank you

Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.

Sure appreciate you being there when insurance matters get confusing and hard to understand. When I need direction I call Mike Sams.

You explained the issues in easy to understand terms and followed up with the commitments as promised.

Michael is very personable, knowledgeable, and makes confusing information understandable. We highly recommend his assistance whenever you need help with your Medicare questions and options.

took time to walk me thru everything and make sure I understood it before moving on.

Patrician Gogerty was very patient and explained the options that I had. I trusted her advice.

excellent customer service and very knowledgeable of the medical insurance business

I know you do your best to find the right and most affordable insurance for our needs.

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

You always answer all my questions.

Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.

friendly, knowagable and personal service

Have always provided any answers or help that I needed.

I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Always very helpful and friendly Has the customer's best interest.

Continue to provide me with the best insurance for me.

Laura made it easy for me to understand and decide which insurance I needed. She explained and answered all my questions . If I have any questions I feel comfortable calling and talking to her. I really was dreading having to make a decision but like I said Laura was a great help. Thank you Jackie Larimore

We don't know which insurance co. is the best for our situation, and you get our medical information and recomend the best co. at the best price for us. That has been very important to my wife and I, and we have been very happy with your service.

Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.

caring for my needs keeping me with good choices helping me make right choices

Going on Medicare, needing supplemental insurance & a prescription plan can be overwhelming but Michael is sooo knowledgeable, the process was very easy. Michael is such a good & trustworthy man. Thanks to all for making this process easy, answering questions, explaining all options & recommending what was best for me. I also sent my sister to you & she was so impressed also. Thanks again.

When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.

Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!

great service & people

I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.

Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.

Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.

Patricia Gogerty has been excellent in guiding my wife and I through our insurance needs. She knows the business and is always ready with helpful advice. Thanks to Sams/Hockaday!

Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.

<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>

Their selection of plans that meet my needs have saved me money. They handle paperwork for reimbursement from my former employer

Always optimistic, friendly and helpful. They take time to answer questions and to find unknown answers. They make suggestions to aid in investing.

Very helpful with getting best coverage at the right price.

Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.

Very knowlegable took the worry and confusion out if choosing insurance. Patti is fantastic to work with.

I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.

Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.

We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.

You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.

Being able to accomplish things over the phone and/or on-line since I live several miles away.

I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.

I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.

I appreciate your support and effort to make sure that I have the best policies for me. Thank you.

Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.

My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!

Patty took a complicated Medicare sign-up and made it simple for both my wife and for me.

You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.

We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.