Here's what hundreds of our happy clients have to say…
I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.
Rebecca R., customer since 2006
It is helpful every year to know we are getting the best deal on prescription drugs and the best rates on our supplement insurance.
J.O., Customer
Being overwhelmed with so much to choose from, Mr. Sams did a remarkable job. And the best part is it didn't cost an arm and a leg.
B.S., Customer
I was signing up for Medicare first time, needed supplemental plan . Very helpful finding good plan with affordable premium. Follow up annually to see if still the best plan. Good service, friendly.
E. C., Customer
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
Knowledgeable friendly service.
Customer since 2015
I liked the personal attention I received and all the research on different carriers that Patty did and then her recommendations / suggestions.
D.G., Customer
Takes the time needed to make sure we understand. Letting us know that you are just a call away if we need assistance . That means everything to the seniors.
R.W., Customer
when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot
A. M., Customer
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
Every thing has been excellent!
L.C., Customer
I felt that you took care of our insurance and did it personally.
S.M., Customer
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
Good personal service with health insurance needs. We like knowing you stay on top of current insurance coverage and pricing.
S.W., Customer
Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan
J.H., Customer
Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.
J.H., Customer
You were very professional. It was obvious you put your client's interests first. You were not the least bit pushy. I have already made recommendations for your office to acquaintances. My doctor wanted to know if anyone in Decatur specializes in insurance and benefits and I told her about your group.
N.Q., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
Good customer service. Friendly and knowledgeable.
E.R., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
You and your service is extremely helpful for myself and my husband, your knowledge helped us understand all the questions we ask about Health Care.
J.W., Customer
No pressure...you came to me
Willard G., customer since 2015
Michael, I like that you are always on top of the changes that will come my way. I like that you give me plenty of time to make changes. I like that you are approachable and concerned with my smallest questions. Thanks!
C.M., Customer
You helped me find the best policy to fit my needs at a very affordable price!
J.U., Customer
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
Friendly, and caring
K.L., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.
Mary R., customer since 2015
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
I appreciate the help we get from you.
D.W., Customer
Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.
A.W., Customer
Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.
D.S., Customer
My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.
D.H., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
The personal way we meet and communicated with each other. Easy access to texting if any questions.
D.M., Customer
Appointment times are always kept. Service is at the highest level possible. So delighted you are our agent.
N. W., Customer
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
I feel that Michael Sams is the best professional and personable insurance agent we have ever had.
B.F., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
