Client Testimonials

My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!

I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.

Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.

Patty was very patient and understood my needs for medical insurance. She was kind and took time to understand my situation, my budget, and gave me assorted policies to make a good decision for me. I appreciate her professionalism and kindness.

Patricia Gogerty has been excellent in guiding my wife and I through our insurance needs. She knows the business and is always ready with helpful advice. Thanks to Sams/Hockaday!

I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.

Patty is always so helpful helping us get the most for our money. She is so patient and understanding and did so much for my 91 year old relative as well as for me.

a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.

I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.

Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!

Luke is very personable and helpful.

So far it's been great but then I have had no claims etc. thank for the email.

I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.

I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!

Appreciate your expertise and attention.

I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Professional and friendly service found flaw in competitors website while I was trying to gather information from them.

You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.

We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.

Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.

Prompt attention and warm friendly service by each person I came in contact with, made my contact with Sams Hockaday especially meaningful!

I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.

Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.

At Sams/Hockaday Insurance you get the best from the best. It's nice to know that there are agents out there that take pride in their work and care for the wellbeing of their clients. Everything is explained in detail and you are fitted with the best group for your needs. Plus if the rates are raising the agents will find a new company with a lower premium but carries the same great coverage. What more can a client ask for!

I feel as though Sams Hockaday always picks up their fair share amount of payment as a supplemental medical insurance toward my medical bills .

I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.

You guided me in the right direction and made the whole operation so much easier. Thank you.

It was like one stop shopping. I went to Sams/Hockaday & Assoc. and sat down with an agent and by checking several companies I was able to find the best insurance that fit my needs and I didn't have to call any of the companies myself. I saved time and money and I got just what I wanted. Meducare supplement insurance, Medicare part D, and life insurance all in one stop. I feel good when I recommend this service to others.