Client Testimonials

You are there to help with any questions or concerns we have.

We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.

Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.

Love the low copays on our meds

Great service and attention. Very knowledgeable and had our best interest and future in mind.

One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.

Very helpful, Extremely nice people to work with

I know you do your best to find the right and most affordable insurance for our needs.

Help set me up with a good supplement. When my wife retires we will get her's also.

The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.

Very knowledgeable , friendly and efficient also very trustworthy.

I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.

You explained my choices regarding Medicare, as many times as I needed you to, until I understood my options. I like knowing that you are there, if I have any questions.

Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.

good explanations of ins. when I have questions I always get a prompt reply.

Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.

I am very happy with the personal service

Janet always provides us excellent and timely service. She presents options and thoroughly explains each one. Janet helps us make the bestc choices for our health insurance needs.

You are always friendly and willing to answer any questions and never make the customer feel rushed.

So far it's been great but then I have had no claims etc. thank for the email.

You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.

Staff is always friendly. Luke is very helpful in finding the best policy that works for us.

Patty took a complicated Medicare sign-up and made it simple for both my wife and for me.

Laura did, and is doing, a great job for me. I went to Laura to help with my insurance needs and was not disappointed! I have told those when discussing insurance needs to call Laura. Thanks Laura.

Your are always there when we need your services and your products are second to none. Jerry R. Birkey

I treasure your reliability. I know when I contact you you will respond and try to find the best coverage for us at am amount we can afford. You're always a pleasure to deal with and I'm so glad a friend referred me to you. I've shared with a lot of friends how happy we are with your service, professionalism and reliability.

You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.

Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..

very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.

Sams/Hockaday & Associates are always ready to care for their customers. If there are any questions or concerns that one might have then Sams/Hockaday and their agents are there with the answers to your questions and concerns and more than willing and able to serve their customers in a timely and effective manner.

You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!

It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.

Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.

I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.

Everyone is friendly & business like @ the same time. Two great attributes.

Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.

Have always provided any answers or help that I needed.

Laura first got to know us personally and then stated looking for the best provider for each of our needs. With her warm smile and personality she was a great fit for us and has taken care of our needs for a few years

The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.

I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.

You respond in a timely fashion. You also keep me nformed.r

We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.

Knowledgeable friendly service.

Always been pleased with resuts when dealing with Michael. He does his best.

You are always there if I have questions. I have seen the stats and figures through visits with you and feel I have a leg up on offers coming thru the mail. I appreciate the yearly check in with me to make sure I'm at the best place.

Great follow-up and above and beyond service!

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

Agent not pushey, easy to talk to, explains insurance coverage well .

You listened and were patient and thorough with your explanations. I've already recommended you to several people.

So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!