Here's what hundreds of our happy clients have to say…
Thanks for all your help with my accounts!
S.F., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.
P. B., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
Very helpful and quick to get the process going.
S.B., Customer
Great service and caring employees.
M.F., Customer
Very helpful in comparing the various products available on the market.
Customer since 2015
Personal attention. Staying on top of the ever changing health care industry, which can be time consuming.
D.S., Customer
So far it's been great but then I have had no claims etc. thank for the email.
A.B., Customer
Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks
M. W., Customer
My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.
G.P., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
Honesty. It is important to me that people give good solid information so I can make the best choice for myself, and that is what I get at Sams/Hockaday. I never fell like I'm just trying to be sold something just to get a sale, I really do feel like I matter. I get honest answers to any question I may ask.
K.I., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
You helped me find the best policy to fit my needs at a very affordable price!
J.U., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.
L.L., Customer
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
Excellent information and friendly atmosphere.
D.B., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!
R.R., Customer
Service was excellent, precise and to the point.
Diane H., customer since 2015
Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.
Lolita C., customer since 2014
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
I thought you were very helpful and went that extra mile to help us.
D.D., Customer
Professional and friendly service found flaw in competitors website while I was trying to gather information from them.
E.R., Customer
You were informative, professional, and led me with a gentle hand.. I would highly reccommend Sams Hockaday.
C.W., Customer
Friendly, Knowledgable. good location.very competitive prices. great to work with.
N.N., Customer
Because you have an older representative, I feel much more trusting. This person has not only seen and learned about all customers, but she has experienced her own life and understands closer to home the needs of those getting older.
L.L., Customer
Everything was ready when we got there and she always takes time to answer any questions.
P.T., Customer
The personal way we meet and communicated with each other. Easy access to texting if any questions.
D.M., Customer
Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.
R.M., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.
C.C., Customer
Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.
L.W., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.
J.H., Customer
Laura, very pleasant and works very hard for you ,to get the best coverage a the lowest possible cost.
M.W., Customer
Using my med list in looking at insurance options has been very beneficial to us.
N.W., Customer
We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.
Lois G., customer since 2013
Laura is a great person and was able to answer my questions and help me understand the process of what I needed.
J.L., Customer
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .
J.F., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
Patty gogerty responds to our needs & updates us when needed
P.G., Customer
You always watch for a better program to save me money and be sufficient for my needs. It has always turned out to be better then the previous one.. Thanks Michael Sams I can trust you.
R.R., Customer
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
