Client Testimonials

Communication was good. Informative and helpful

The wide array of products you offered and the personal service

Explained thoroughly, answered questions, patience.

You explained my choices regarding Medicare, as many times as I needed you to, until I understood my options. I like knowing that you are there, if I have any questions.

I can always call my insurance rep Patty when I have questions and she gets backto me immediately with answes and help. It is very reassuring to me.

I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!

I was able to talk with Patty on a Saturday so I don't miss work.

Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.

<p>Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!</p>

We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.

Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.

Customer service and follow through - not just lip service.

I feel we got a good deal and you are easy and friendly to work with. i

Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!

Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.

I found a drug supplement that has a low copay that will not bankrupt me.

When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.

you are easy to work with you & your people thank you.

I have had so many questions and all have been answered many times until I understood thank you for always being there

Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.

Michael has been extremely helpful in our efforts to wade through the numerous Medicare Supplement options. He is very knowledgeable about what is right for us!!

You are always friendly and willing to answer any questions and never make the customer feel rushed.

Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.

Helping each year with Plan D recommendations and keeping us abreast of Retirement options

The entire team is wonderful. Michael is very professional and Is always available when needed. The expertise and guidance with my financial planning has been exceptional. I highly recommend Sams Hockaday and Associates

Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.

Simple very helpful and pleasant.

Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood

Policy choices were easy to understand.

Speaking with Patty Gogarty helped us make some financial decisions which really helped us out

work hard with us to see that everything was completed to the insurance companies satisfaction

Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.

Laura made it easy for me to understand and decide which insurance I needed. She explained and answered all my questions . If I have any questions I feel comfortable calling and talking to her. I really was dreading having to make a decision but like I said Laura was a great help. Thank you Jackie Larimore

Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.

Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!

Each year you check for the best fit for me. We make changes when necessary and I feel well covered.

Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.

Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.

Prompt and courteous service anytime I've had a question

Knowledgeable and friendly. Always making sure I understand everything.

you don't bug me & if we have a issue your people takes care of it

You always are there for us

You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!

I feel like Luke is truly concerned about getting us the best rstes.

excellent presentation and follow up. Felt that my questions were answered.

I know you do your best to find the right and most affordable insurance for our needs.

Always very helpful and I know that I can trust you are getting us the best rates possible

Patty is extremely helpful with my medicare needs and questions.

Very helpfulll with getting the right med insureance.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important