Here's what hundreds of our happy clients have to say…
Good communication and follow through....Thank you very much..
T.J., Customer
Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.
D.K., Customer
Michael helped me a lot when I was getting ready to sign up for Social Security. He found the best plan for me.
B.C., Customer
Luke is very personable and helpful.
W. P., Customer
Your staff makes one feel that you have there best interest at hand, yes I would recommend your services to all.
J.H., Customer
I feel that I can look to you and Sams Hickaday to look out for me.
S.S., Customer
You keep track of my insurance needs and if I have the best coverage for my money recommending changes when advisable.
L.H., Customer
I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.
G.B., Customer
We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.
R.B., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
Very helpful, Extremely nice people to work with
G. H., Customer
Guidance with Medicare D selection and Medicare B supplement choice
S.P., Customer
Friendly service, and helped us choose the best insurance policies that fit our needs, both with life ins. And health ins. Policies. Thank you!
K.S., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
You listened and were patient and thorough with your explanations. I've already recommended you to several people.
R.S., Customer
There was always someone there who could answer my questions. I like that kind of service.
S.O., Customer
Laura Pecina served us very well. She was all of the following - friendly, professional, approachable, and knowledgeable. I felt very comfortable asking any questions, her answers were thorough, and well explained. I'm so glad she came to us, I was putting off shopping for insurance. She came to our house without an appointment, and I'm very glad she did.
J.D., Customer
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal
R.R., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.
M.D., Customer
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.
Joseph M., customer since 2014
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
Sam Hockaday has been a blessing! With all the insurance confusion out there since Obamacare it was hard to find the right insurance for my specific needs but Patty G made it easy for us. She did all the work and continues to work for us. I am so pleased with Sam Hockaday ins that I send everyone that's needing help to them. Thank you Sam and Patty G for taking the stress out of our retirement changes for our insurance needs!! Richard and Frances
F.B., Customer
the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.
S.B., Customer
So far it's been great but then I have had no claims etc. thank for the email.
A.B., Customer
The Agent was very nice and explained everything to me in a way that I understood what he was telling me. He always finds ways for me to get the right insurance and at a good price. Thank you for your service Thomas Gallion.
R.M., Customer
Very helpful, polite & knowledgeable.
J.H., Customer
Very customer focused and easy to talk to.
M.P., Customer
I like the ability to see multiple plan options compared side by side.
M.C., Customer
They found me the best value for money in Medigap insurance. A good job.
G.O., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
You found the best deals. You answered questions even when it required a great deal of research,
A.D., Customer
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.
S.F., Customer
I always feel confident that you have recommended the best solutions for my needs. Thank you.
J.N., Customer
You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!
M.K., Customer
You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.
D.G., Customer
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
I like the fact that I visit regularly with Patricia and go over any questions and she is able to get me the best insurance plans available.
Karen R., customer since 2015
Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.
T.F., Customer
What we like is you can always talk with real person! If you leave a message they always get back with you! There are lots of folks selling ins. but customer service is what keeps customers coming back ! Michael does an outstanding job on service!
D.W., Customer
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
My agent is very caring about his customers/clients and is always ready to help with any problems that might arise. Also the honesty and integrity of the staff is very important to me. And, if a better plan comes along that may serve you better, he is on the phone giving you the options and opportunity to make a decision whether to change providers or not. I have always been completely satisfied with their service.
Teresa W., customer since 2013
Very knowledgeable and friendly and the answer to all questions thank you Laura
L.H., Customer
