Here's what hundreds of our happy clients have to say…
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
Personal attention. Staying on top of the ever changing health care industry, which can be time consuming.
D.S., Customer
I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.
J.L., Customer
Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.
I.A., Customer
I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.
V.B., Customer
I found a drug supplement that has a low copay that will not bankrupt me.
Dane H., customer since 2015
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
The wide array of products you offered and the personal service
Customer since 2015
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
You found cheaper insurance for me without me even asking!
Robert C., customer since 2011
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
Helpful information that was explained well. Great friendly staff.
R.D., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
Excellent information and friendly atmosphere.
D.B., Customer
I really appreciate the help you give me with Part D.
J.O., Customer
Help set me up with a good supplement. When my wife retires we will get her's also.
R.S., Customer
Just personal attention to the smallest details.
R.B., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Time well spent. No rush. Makes the best recommendations.
N.R., Customer
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
What we like is you can always talk with real person! If you leave a message they always get back with you! There are lots of folks selling ins. but customer service is what keeps customers coming back ! Michael does an outstanding job on service!
D.W., Customer
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
They help me a lot to choose the right plan for my age.
G.J., Customer
You helped me find affordable supplement health insurance for myself and my husband
L.C., Customer
Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood
T.T., Customer
You guide me to what is best for me in Healthcare related plans so I will make the best decision.
M. H., Customer
I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.
Michael S., customer since 2014
good frienly service,on the ball,just good people,,
Blaine A., customer since 2011
Explained thoroughly, answered questions, patience.
Customer since 2015
Knowledgeable and variety of plans to choose from.
D.T., Customer
We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.
K.B., Customer
Pat gave us what we wanted in insurance and what we needed at a reasonanble price.
P.D., Customer
Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.
M.N., Customer
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.
L.H., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
Patty, You always are so knowledgeable and give me exceptional service way beyond and I am so blessed and thankful for you! I would highly recommend you. Thank you so very much
K.S., Customer
Very helpful and quick to get the process going.
S.B., Customer
Have always provided any answers or help that I needed.
D.B., Customer
You were very helpful and very nice. Explained everything well.
S. F., Customer
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
D.W., Customer
prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.
W.N., Customer
we like the personal touch
L.B., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
took time to walk me thru everything and make sure I understood it before moving on.
S.A., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
You are caring and alert to my needs.
S. S., Customer
