Here's what hundreds of our happy clients have to say…
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.
Cora C., customer since 2013
You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.
M.C., Customer
Great contact flexibility, detail of answers provided.
W.S., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
I like the ability to see multiple plan options compared side by side.
M.C., Customer
We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.
B.L., Customer
You and your staff were quick to answer any and all questions we had!
M.K., Customer
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
You have been honest and saved me some money.
S.B., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
Everything was great. It's a nice feeling when you are taken of properly.
J.C., Customer
Your staff makes one feel that you have there best interest at hand, yes I would recommend your services to all.
J.H., Customer
Your are always there when we need your services and your products are second to none. Jerry R. Birkey
J.B., Customer
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
You don't just give us a policy and forget about us. You always follow up, and try to find the best rates on insurance. You are always very caring and friendly and make us feel like family!!! We trust you. Thank you!
Barbara N., customer since 2013
Friendly, very personable, always the information to meet our needs.
M.K., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.
Cynthia S., customer since 2015
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.
Norman R., customer since 2015
You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.
R.C., Customer
When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.
D.J., Customer
Agent (Luke) was knowledgeable and easy to converse with. Gave sound advice and answered any questions that that I might have presented. I would highly recommend Sams/Hockaday services.
D.B., Customer
I want to thank you for your time your patience and your knowledge and everything else that you did for us.
J.T., Customer
I have been extremely pleased with my representative, Patty Gogerty. She takes good care of me and makes sure I make the right choice for my insurance plans.
M.D., Customer
always makes you feel at ease never pushy, friendly, good advice
S.R., Customer
Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!
C.D., Customer
Listens to my questions, and always takes the time to explore my best options.
J. H., Customer
you are easy to work with you & your people thank you.
H.K., Customer
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.
J.M., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.
B.M., Customer
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
Always friendly and professional!
D.B., Customer
You always give me great service and look for what is right for me (that I can afford) in regards to insurance.
C.A., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot
A. M., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.
J.H., Customer
The insurance coverage seems to be good. There has been enough contact to stay informed but not excessive.
D.G., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.
Sharon B., customer since 2014
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
I was made to feel that I was important to your company. I appreciate the honesty and integrity of the employees. I was also told to call anytime that there was any questions concerning my policies. Everyone in the office is pleasant and willing to take time for you.
T.W., Customer
Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.
B.L., Customer
Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois
L.B., Customer
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
