Here's what hundreds of our happy clients have to say…
When in neeed you always come thru
Shirley E., customer since 2013
Great personal and professional people. Always leave feeling great about everything we were following up on.
M.L., Customer
Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.
L.W., Customer
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
Because you have an older representative, I feel much more trusting. This person has not only seen and learned about all customers, but she has experienced her own life and understands closer to home the needs of those getting older.
L.L., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Great friendly service
D.O., Customer
Very customer focused and easy to talk to.
M.P., Customer
Made it very easy to understand and select the appropriate plan
D.E., Customer
Sams/Hockaday and staff are always very informative , friendly and professional.
L.G., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
Michael takes good care of us and keeps us up to date on any changes needed.
J. M., Customer
I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!
W.S., Customer
I felt comfortable talking to Patty about my insurance options for life and supplemental insurance and getting her input
M.S., Customer
I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.
S.B., Customer
direct and to the point. no checking this or that, knew and explained why recommendation was made
C.S., Customer
I appreciate the fact that you contacted me with the offer to improve the interest on our savings, otherwise we would still be collecting the miserably low rates we were receiving.
Customer since 2013
Great customer service
D.H., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
Love the low copays on our meds
T.S., Customer
I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.
Joseph M., customer since 2014
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.
H.F., Customer
Your quick and efficient response to a client is what Sams Hockday is know for in this area and the fact that you always keep on top of client needs. I always appreciate that you call me at renewal if you see changes that I need to be aware of, and do what ever it takes to keep my premium at the lowest point. Your employees are always great to deal with . You are always at the top of my referral list ! Keep up the great work.
Marilyn L., customer since 2014
I liked the personal attention I received and all the research on different carriers that Patty did and then her recommendations / suggestions.
D.G., Customer
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.
M.P., Customer
Patrician Gogerty was very patient and explained the options that I had. I trusted her advice.
D.H., Customer
you were very patient with us and answering our questions. you cover our insurance plans . glad us our insurance papers in a nice folder so we can keep everything together. than you Diana Ruthrauff
D.R., Customer
Patty found the best coverage based on the scripts we each were taking and ended up saving us money.
J.H., Customer
Patty explained the system in simple terms so I could understand, gave me lots of options to choose from, and didn't pressure me. She was friendly and kind.
R.H., Customer
Patty has always been responsive to my needs and gone out of her way to find the right fit.
I.H., Customer
Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.
K. T., Customer
Since I know you and I know that if I have problems I can call you at any time. To me knowing I can trust you that you will take care of me. That means a lot. Appreciate your help. I think a lot of folks stay in there surrounding area so if they have a problem someone is close that they can talk to.
D.J., Customer
Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!
B.S., Customer
always makes you feel at ease never pushy, friendly, good advice
S.R., Customer
Honesty. It is important to me that people give good solid information so I can make the best choice for myself, and that is what I get at Sams/Hockaday. I never fell like I'm just trying to be sold something just to get a sale, I really do feel like I matter. I get honest answers to any question I may ask.
K.I., Customer
Always there to answer any questions we might have and get us best coverage thank you
W.S., Customer
Service was excellent, precise and to the point.
Diane H., customer since 2015
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
Very helpful in comparing the various products available on the market.
Customer since 2015
Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.
Customer since 2014
Totally satisfied. You were a big help to us.
M.R., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
I really like that you are so knowledgeable about the different companies and I trust that you find the best deal for me.
T. G., Customer
you put a plan together and got it done.quick and easy.
J.W., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Medicare supplemental is confusing and leaves you with unanswered questions. Laura Pecina explains everything and answers all of your questions. As everyone in the United States knows now days ,medical insurance is Complicated! Getting answers to all of your questions gives you assurance and peace of mind!
K.C., Customer
