Here's what hundreds of our happy clients have to say…
When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.
Samuel G., customer since 2002
caring for my needs
keeping me with good choices
helping me make right choices
Customer since 2013
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
Our forms were ready, they were expecting us and when we gave our name they seemed as if they had known us for a very long time. The transaction was quick and well explained. The staff was very professional yet very friendly. Thank you so much!
J. M., Customer
Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance
C.H., Customer
You always are there for us
R.W., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.
L.H., Customer
Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.
Lolita C., customer since 2014
I believe that Michael Sams has our best interest in his goal along with the best service. He is amazing and I will always recommend him and his office to our friends.
S. F., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock
L.B., Customer
You are always very helpful when we need you
Harrell E., customer since 2013
Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.
G.B., Customer
I felt very comfortable speaking to you and you answered all of my questions. You found me awesome deals. Thank You
P.R., Customer
I never have to worry about insurance changes, cost,or understanding my policy because Patty Gogerty always looks out for my best interest. Everyone in the office is caring and professional.
S.E., Customer
Friendly, specific and helpful.
L. S., Customer
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
You helped me find affordable supplement health insurance for myself and my husband
L.C., Customer
I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.
M.F., Customer
Thank you for your continued help. No matter what my problem is you always make time to answer my questions and get me insurance choices for my needs. You also help those I bring in or send youe way. I tell everyone to call your office if they have questions or need help choosing insurance for their needs too. Thanks again Patty G.!!!!
F.B., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
Thanks you offered the best coverage for lowest price and were easy to work with
K.S., Customer
I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.
M.D., Customer
Your quick and efficient response to a client is what Sams Hockday is know for in this area and the fact that you always keep on top of client needs. I always appreciate that you call me at renewal if you see changes that I need to be aware of, and do what ever it takes to keep my premium at the lowest point. Your employees are always great to deal with . You are always at the top of my referral list ! Keep up the great work.
Marilyn L., customer since 2014
You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.
B. M., Customer
Laura first got to know us personally and then stated looking for the best provider for each of our needs. With her warm smile and personality she was a great fit for us and has taken care of our needs for a few years
B.L., Customer
Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.
L.W., Customer
I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.
J.L., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
Patty explained the differences between the policies and the companies offering them so I would have as much information as possible to make a decision about my insurance. I really appreciate that.
B.A., Customer
You are there to help with any questions or concerns we have.
B.C., Customer
To begin with you had a seminar explaining my options for healthcare. Then after I enrolled in one of your options you have continued to follow up with what you can do to make it better.
Customer since 2014
You were very professional. It was obvious you put your client's interests first. You were not the least bit pushy. I have already made recommendations for your office to acquaintances. My doctor wanted to know if anyone in Decatur specializes in insurance and benefits and I told her about your group.
N.Q., Customer
Patty, You always are so knowledgeable and give me exceptional service way beyond and I am so blessed and thankful for you! I would highly recommend you. Thank you so very much
K.S., Customer
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
Patricia was good about explaining the insurance policies. And patience with our questions
J.R., Customer
Attention to detail. Patty is very helpful.
R.M., Customer
You are always friendly and willing to answer any questions and never make the customer feel rushed.
T.W., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
Friendly fast service. Answered questions open aboyt pros and cons of various services
R.E., Customer
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.
M.B., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.
L. H., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
