Here's what hundreds of our happy clients have to say…
As you know, I have always worked with Larry, he always had time for my questions and most IMPORTANT I always felt he had my best interest at heart ... not his. I consider that a very valuable fact with anyone I have dealings with. I recommend you highly.
D.B., Customer
Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.
R.M., Customer
We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal
A.D., Customer
Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.
J.H., Customer
You explained my choices regarding Medicare, as many times as I needed you to, until I understood my options. I like knowing that you are there, if I have any questions.
C. S., Customer
My Agent Laura Pecina has been very through in explaining all aspects of supplemental insurance for me and has followed up faithfully during renewal time.
R.F., Customer
Good comparison of different insurance available saving us as much as possible and still providing good coverage.
J.M., Customer
Patricia is very helpful with details of what we need for coverage of services
M.M., Customer
Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.
E. E., Customer
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
Great personal service
G.H., Customer
Good personal service with health insurance needs. We like knowing you stay on top of current insurance coverage and pricing.
S.W., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.
Bonnie S., customer since 2015
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
I greatly appreciate the effort you put forth in finding me a new company with Plan G.
J.S., Customer
Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you
J.B., Customer
We feel confident you gave us the best insurance choices for our needs. You gave us all the information we needed.
B.C., Customer
I felt very comfortable talking to you about my insurance options and how helpful you were
M.S., Customer
We like the caring, individual help we get with you.
Customer since 2015
You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.
D.S., Customer
You saved us a substantial amount on our policies. We also know that you'll be there whenever we need you. Thank you Michael
R.G., Customer
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
Available when I tried 2 contact you!And resolve issues!
M.W., Customer
Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.
J.J., Customer
Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.
G.B., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
I felt that you took care of our insurance and did it personally.
S.M., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
Patricia was good about explaining the insurance policies. And patience with our questions
J.R., Customer
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
I appreciate your staying in touch with me and making sure I have the best policies to handle what I need from them.
W.C., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
I think it is great that you keep up with what's in my best interest where my insurance is concerned. You are always available if I have any problems. Thank you for your service.
R.M., Customer
You have been a tremendous help. I was worried I wouldn't get everything done re: insurance coverage etc..then you came by. Thank you. We will likely get funeral expense coverage from you as well for my husband.
Customer since 2015
Michael is always trying to keep our supplement prices as low as he can get them!!
B.O., Customer
It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.
R.B., Customer
You are perfect for me that is true
L.D., Customer
Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.
D.H., Customer
Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.
G. B., Customer
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.
Cora C., customer since 2013
All my insurance needs and questions have been taking care of promptly and expertly!!
L.C., Customer
Very helpful service. Without the advice from Patty Gogerty, I don't know how we could navigate the complicated "mine field" of Medicare supplement and Part D insurance.
R.M., Customer
It is helpful every year to know we are getting the best deal on prescription drugs and the best rates on our supplement insurance.
J.O., Customer
You were informative, professional, and led me with a gentle hand.. I would highly reccommend Sams Hockaday.
C.W., Customer
