Here's what hundreds of our happy clients have to say…
We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.
L.K., Customer
Great contact flexibility, detail of answers provided.
W.S., Customer
Professional and friendly service found flaw in competitors website while I was trying to gather information from them.
E.R., Customer
Prompt and Great Service
R.W., Customer
Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.
J.H., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
Because you have an older representative, I feel much more trusting. This person has not only seen and learned about all customers, but she has experienced her own life and understands closer to home the needs of those getting older.
L.L., Customer
Thanks Miss Gogerty, I feel you have supplied me with a policy that fits my needs at a competitive price. I appreciate your knowledge and various resourses you have to accomplish that goal. Thank you for your concern and hard work.
S.G., Customer
I haven been completely satisfied with my experience here. I have complete confidence that Michael is on top of changes in the insurance landscape that might effect me. I also have found several of the informational mailings useful and/or interesting.
L.C., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.
B.L., Customer
You always watch for a better program to save me money and be sufficient for my needs. It has always turned out to be better then the previous one.. Thanks Michael Sams I can trust you.
R.R., Customer
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
You always keep on top of my everything for me - letting me know when it is time to review and letting me know any changes. I appreciate that!
K.R., Customer
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
you are easy to work with you & your people thank you.
H.K., Customer
Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.
J.M., Customer
When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.
Samuel G., customer since 2002
You are always there if I have questions. I have seen the stats and figures through visits with you and feel I have a leg up on offers coming thru the mail.
I appreciate the yearly check in with me to make sure I'm at the best place.
L.L., Customer
The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!
J.F., Customer
Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.
D.H., Customer
Since I know you and I know that if I have problems I can call you at any time. To me knowing I can trust you that you will take care of me. That means a lot. Appreciate your help. I think a lot of folks stay in there surrounding area so if they have a problem someone is close that they can talk to.
D.J., Customer
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.
G.C., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
It is obvious that agent, Thomas Gallion, cares about people. He is always checking and being careful to find the best insurance to cover our needs.
D.B., Customer
You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.
Sharon B., customer since 2014
I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless
L.P., Customer
Your friendly staff guided us through the Medicare mare answering questions and getting us great prices for our medicare needs.
M.H., Customer
Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.
M.B., Customer
I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!
K.J., Customer
Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.
D. R., Customer
We have confidence your group will keep us protected for our health insurance needs and provide the best coverage for a reasonable price.
F.K., Customer
I wouldn't be able to determine the best policy to help with the prescription costs. Each year you do it for us which is a tremendous help for confused old people.
Robert B., customer since 2011
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.
Cynthia S., customer since 2015
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
Laura did, and is doing, a great job for me. I went to Laura to help with my insurance needs and was not disappointed! I have told those when discussing insurance needs to call Laura. Thanks Laura.
B.J., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
Very helpful and quick to get the process going.
S.B., Customer
Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks
M. W., Customer
Love Michael Sams honesty and his sincer help he has provided me..
R.T., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.
P.D., Customer
Your service is great. Always available to answer questions or give advice.
Judith B., customer since 2014
