Here's what hundreds of our happy clients have to say…
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
Great follow-up and above and beyond service!
K.W., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.
W. F., Customer
Friendly, very personable, always the information to meet our needs.
M.K., Customer
You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks
B.B., Customer
It is obvious you know your stuff. Glad you do because I do not have the energy to do the research.
M.M., Customer
Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.
Norman R., customer since 2015
We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.
B.B., Customer
Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you
J.B., Customer
I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.
M.F., Customer
You helped me find affordable supplement health insurance for myself and my husband
L.C., Customer
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.
M.N., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.
G.P., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
You explained the issues in easy to understand terms and followed up with the commitments as promised.
M.L., Customer
Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!
L.S., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!
N.H., Customer
You are there the moment I need your expertise. I refer you to everyone I know, who is nearing retirement age.
C.S., Customer
Luke is very personable and helpful.
W. P., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
Patty, you have helped Cynthia and myself to understand a little better what exactly Medicare is and how it works for us. I appreciate your patience with both of us. The ever changing rules are not easy to understand and you have helped us bridge the gaps of misunderstanding we have. We trust you to give us the correct advice.
L.D., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
Patty is friendly and knowledgeable. She answers all our questions and concerns. We have referred friends and family to Sam's Hockaday and will continue to do so.
L.W., Customer
The thing that was most helpful to us was the knowledge you have about all the Medicare supplemental insurance programs and Medicare part D pharmacy programs that are out there which helped us make our decisions much easier, without the hassle of contacting them ourselves. The quick, friendly service was also appreciated.
Susan R., customer since 2015
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.
S.J., Customer
We appreciated your help in getting the right plan to fit our needs. We also like the personal service.
J.W., Customer
Always helpful and get answers quickly for next.
C.V., Customer
You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best
Linda B., customer since 2015
You are always very helpful when we need you
Harrell E., customer since 2013
Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.
D.B., Customer
Everyone talks about customer service, but Sams/Hockaday does it every day.
B.S., Customer
Mr. Sams, You made a confusing time about insurance a not so bad experience, we liked that you gave us the best choice for us.
S.M., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
you answered all of my questions and help point me in the right direction on insurance policies
E.M., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
everyone was friendly and helpful
B.B., Customer
The coverage and options process was explained thoroughly and simply. Too many insurance agents speak "insurance hoo-hah", and that's why they don't get my business! In business, as in life, it's always best to keep it simple.
Skip H., customer since 2015
I had ALL my questions answered in a way that I understood. Since going through this new phase of my life, trying to understand Medicare and how it works!
K.S., Customer
Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.
J.T., Customer
I have a genuine feeling that you are sincere in wanting to help others to get their needs met, not just wanting to sell insurance. I have had that experience, but feel like your agency is not one of them.
Loretta B., customer since 2015
