Client Testimonials

You're recommendations for insurance company's has proven good and it's nice to know that you are monitoring these companies and recommend changes when they are appropriate.

Always helpful and get answers quickly for next.

Patty has been very helpful in securing good insurance for us. We have already recommended her to friends.

You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.

You made the process easy to get a drug prescription plan and life insurance.

I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!

It is obvious that agent, Thomas Gallion, cares about people. He is always checking and being careful to find the best insurance to cover our needs.

Everyone talks about customer service, but Sams/Hockaday does it every day.

Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.

Friendly, Knowledgable. good location.very competitive prices. great to work with.

Always friendly and professional!

We both trust you Michael because you are a Christian. This means so very much to us as we tend to try to always give our business to the family of God as it helps both parties.

I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.

Laura, very pleasant and works very hard for you ,to get the best coverage a the lowest possible cost.

Michael Sams understands our needs and financial abilities. He found plans that helped us. We trust his knowledge and trust his integrity.

Everything was ready when we got there and she always takes time to answer any questions.

Laura has helped us sort through all the information on health care that is something we find overwhelming!

It is always nice to know there is someone that can help you understand and not rush the process. We feel relaxed knowing we have receive the best knowledge available.

When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency. E Kay Thames

I haven been completely satisfied with my experience here. I have complete confidence that Michael is on top of changes in the insurance landscape that might effect me. I also have found several of the informational mailings useful and/or interesting.

The thing that was most helpful to us was the knowledge you have about all the Medicare supplemental insurance programs and Medicare part D pharmacy programs that are out there which helped us make our decisions much easier, without the hassle of contacting them ourselves. The quick, friendly service was also appreciated.

Your help has been very beneficial and given me confidence to know that any help I need with Medicare is just a phone call away. I can't thank you enough for that.

You don't just give us a policy and forget about us. You always follow up, and try to find the best rates on insurance. You are always very caring and friendly and make us feel like family!!! We trust you. Thank you!

I feel like Luke is truly concerned about getting us the best rstes.

Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!

Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!

Always get right back when I call. If I have a problem I can count on your help.

We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.

everything appears to be going good with the coverages you provided for me since going to medicare. Pat continuously checks the policies available and gives me the best coverages for my money.

Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock

You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.

Knowledgeable friendly service.

You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.

You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.

I can count on Patty to look out for my best interests. I have referred her to several people

Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.

You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.

Michael is very knowledgeable and explains things well. Keeps us on track!!!

Patty Gogerty is just THE BEST!!!! We were so confused when we began going to her for advice on supplemental insurances for both my husband and myself. She guided us through the hoops and saved us hours and hours of stressful time... She did not push any one insurance at us, rather gave us our options with clear cut data and then waited for us to make our choices... I can't imagine navigating through this nightmare of benefits without a the person she is. She is able to navigate quickly through many computer screens and enter our information with immediate results.. Please, please do not eliminate this service.... Many, many folks would be lost and paying much more than they needed to. Plus, you have to understand there are millions of retired folks that don't even own a computer or iPhone... Thanks, Patty, for the GREAT service you provide and your love and compassion!

Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.

I have recommended my friends to your company. I am very pleased with the services I have received from Michael. He is very knowledgeable and very personable.

Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke

Janet Johnson researched and presented good and much less costly insurance programs for us. Thank you.

you checking each year for best deal so I don't have to

I've always been able to get very helpful information from my agent Patty Gogerty, and she got me all set up with all my Medicare plans three years ago and continues to steer me through my renewals (or changes) each year! Also, when I moved from Decatur, IL, to Lexington, SC, I was able to stay with my agent without any problems. I've had excellent service from this agency.

Everything. You are knowledgeable, friendly, and prompt.

I have had nothing but great service and ease of knowing that the right decisions are being made for my best interests. All i have to do is ask a question and i get a really quick response or solution. Patty is very professional but also very personable which makes me feel secure when dealing with her.

I had ALL my questions answered in a way that I understood. Since going through this new phase of my life, trying to understand Medicare and how it works!