Here's what hundreds of our happy clients have to say…
Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.
M. C., Customer
I felt very comfortable speaking to you and you answered all of my questions. You found me awesome deals. Thank You
P.R., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal
R.R., Customer
I feel as though Sams Hockaday always picks up their fair share amount of payment as a supplemental medical insurance toward my medical bills .
S.B., Customer
<p>Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!</p>
Erin V., customer since 2015
Very knowledgeable and helpful. Available to answer questions promptly.
C.R., Customer
Customer service and follow through - not just lip service.
C.L., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.
J.S., Customer
Mr. Sams, You made a confusing time about insurance a not so bad experience, we liked that you gave us the best choice for us.
S.M., Customer
we like the personal touch
L.B., Customer
We don't know which insurance co. is the best for our situation, and you get our medical information and recomend the best co. at the best price for us. That has been very important to my wife and I, and we have been very happy with your service.
D. B., Customer
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
You have been very knowledgeable . Tried to find the best company to meet our needs.
N.D., Customer
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
We are totally pleased with the service we have received from Sams Hockaday. Laura Pecina has reviewed our policies every year to determine if we are getting the best rates.
K.F., Customer
I think it is great that you keep up with what's in my best interest where my insurance is concerned. You are always available if I have any problems. Thank you for your service.
R.M., Customer
great service & people
M.M., Customer
OUR agent was very informed. easy to talk to, also answered any questions.
J.R., Customer
Very knowledgeable and friendly and the answer to all questions thank you Laura
L.H., Customer
Agent is very knowledgeable on Part B and prescription plans and always looking for ways to save client money.
Customer since 2013
Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.
Customer since 2013
Patricia,my agent was very helpful in customizing a health plan to fit my needs.Comparing different choices,and explaining the pros and cons while not pushing me into any decisions. Her follow-up since signing has also been great!
A.S., Customer
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
It's always so easy to get the answers I need when something comes up,everyone is eager to help
B.B., Customer
Thank you for your continued help. No matter what my problem is you always make time to answer my questions and get me insurance choices for my needs. You also help those I bring in or send youe way. I tell everyone to call your office if they have questions or need help choosing insurance for their needs too. Thanks again Patty G.!!!!
F.B., Customer
Great agent, very professional, very knowledgeable of everything you wanted to know. Current and up to date on all the latest in the insurance market.
D.H., Customer
We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.
K.B., Customer
Patty, you have helped Cynthia and myself to understand a little better what exactly Medicare is and how it works for us. I appreciate your patience with both of us. The ever changing rules are not easy to understand and you have helped us bridge the gaps of misunderstanding we have. We trust you to give us the correct advice.
L.D., Customer
You and your staff were quick to answer any and all questions we had!
M.K., Customer
All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!
J.G., Customer
Making one feel at home and assured that the best is being done for me and my future!!!
C.P., Customer
Looked and asked for references for a Medicare Supplement agent who will look for me needs rather than the needs of a particular supplement company. Sams, Hockaday and Assoc. were recommended and it worked brilliantly for us. Thanks.
K.L., Customer
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
Great contact flexibility, detail of answers provided.
W.S., Customer
Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks
M. W., Customer
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.
D.H., Customer
Returned Phone calls - Follow through.
Customer since 2015
Laura was efficient and thorough. She answered all of our questions. We had a clear understanding of what we were getting.
M.M., Customer
It was like one stop shopping. I went to Sams/Hockaday & Assoc. and sat down with an agent and by checking several companies I was able to find the best insurance that fit my needs and I didn't have to call any of the companies myself. I saved time and money and I got just what I wanted. Meducare supplement insurance, Medicare part D, and life insurance all in one stop. I feel good when I recommend this service to others.
K.I., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
Michael has explained everything that we ask him about our supplemental insurance.
J.G., Customer
I was made to feel that I was important to your company. I appreciate the honesty and integrity of the employees. I was also told to call anytime that there was any questions concerning my policies. Everyone in the office is pleasant and willing to take time for you.
T.W., Customer
I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.
C. C., Customer
You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.
D.S., Customer
When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency.
E Kay Thames
Customer since 2007
We have confidence your group will keep us protected for our health insurance needs and provide the best coverage for a reasonable price.
F.K., Customer
