Here's what hundreds of our happy clients have to say…
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.
L.L., Customer
It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You
D.B., Customer
Always very helpful and I know that I can trust you are getting us the best rates possible
J.H., Customer
Medicare decisions seemed very overwhelming but with the help of Patty everything fell into place!! Thank you Patty!!
D.M., Customer
Explanes everything in detail & language I can understand & explaines it as many times as I need to understand
C.S., Customer
You listened and were patient and thorough with your explanations. I've already recommended you to several people.
R.S., Customer
I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.
David B., customer since 2011
Good to know that YOU have my back and will help me find the best insurance for my needs
G.B., Customer
You helped me find affordable supplement health insurance for myself and my husband
L.C., Customer
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
You always keep on top of my everything for me - letting me know when it is time to review and letting me know any changes. I appreciate that!
K.R., Customer
Patty is so helpful and knowledgable. I know I can count on her.
S.J., Customer
Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!
B.S., Customer
Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.
J.T., Customer
You made my wife comfortable, and she's not a #'s person.
M.S., Customer
I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.
G.B., Customer
I like the personalized service I receive!
W.G., Customer
Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.
G.B., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
Laura is so easy to relate to. She takes time to answer questions and gives her knowledge on your concerns. So glad I have her as my agent.
J.L., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.
L.D., Customer
I always felt the agent was trying very hard to be aware of what worked best for me. never felt I was just a generic customer.
P.J., Customer
Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.
D.B., Customer
Each year you check for the best fit for me. We make changes when necessary and I feel well covered.
N.C., Customer
you answered all of my questions and help point me in the right direction on insurance policies
E.M., Customer
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
Patty explained the differences between the policies and the companies offering them so I would have as much information as possible to make a decision about my insurance. I really appreciate that.
B.A., Customer
Laura has helped us sort through all the information on health care that is something we find overwhelming!
P.B., Customer
You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.
H.F., Customer
I feel that I can look to you and Sams Hickaday to look out for me.
S.S., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.
M.B., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
I treasure your reliability. I know when I contact you you will respond and try to find the best coverage for us at am amount we can afford. You're always a pleasure to deal with and I'm so glad a friend referred me to you. I've shared with a lot of friends how happy we are with your service, professionalism and reliability.
J.B., Customer
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.
S.F., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Luke has been the answer man for us.
S.S., Customer
The fact is, Patty gave my husband and I both personal care and factual information based on our individual needs. She is one in a million and we are Blessed to have her on our team during these most difficult days of insurance findings..
L.B., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.
L.S., Customer
Patty has been very helpful in securing good insurance for us. We have already recommended her to friends.
W.J., Customer
Great friendly service
D.O., Customer
