Client Testimonials

Explained thoroughly, answered questions, patience.

Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.

My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.

I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie

It is obvious you know your stuff. Glad you do because I do not have the energy to do the research.

You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.

Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.

The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.

Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White

I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.

<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>

Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.

Keep me informed and handle my reimbursement forms. This means a lot to me.

When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.

Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.

You are caring and alert to my needs.

Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!

I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.

Friendly, Knowledgable. good location.very competitive prices. great to work with.

Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.

I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.

Great friendly service

As well as being very professional, Luke handled my needs and requests on a personal level, though we do not know each other personally. As the process began, I had a few questions and called Luke for clarification. Luke is very accessible and if he is not available when I call, he has always returned my calls in a timely manner. I will be happy to recommend Luke Hockaday to anyone who nneds to shop for insurance policy coverage.

Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.

Knowledgeable friendly service.

Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.

Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.

a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.

They help me a lot to choose the right plan for my age.

Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.

Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.

Of course, it's the local based feel of community and personal customer service that is always a winner.

You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.

You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.

Came to our home and explained everything to our satisfaction.

All my insurance needs and questions have been taking care of promptly and expertly!!

I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.

Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.

We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.

Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.

There was always someone there who could answer my questions. I like that kind of service.

Attention to detail. Patty is very helpful.

OUR agent was very informed. easy to talk to, also answered any questions.

Laura is so easy to relate to. She takes time to answer questions and gives her knowledge on your concerns. So glad I have her as my agent.

Your service is great. Always available to answer questions or give advice.

I don't think you could do anything different to make it any better you're the best

We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.

I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!

Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.

I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.