Here's what hundreds of our happy clients have to say…
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
Knowledgeable friendly service.
Customer since 2015
Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.
B.L., Customer
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
nice warm friendly office willing to answer questions never felt pushed in to anything
E.S., Customer
I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.
M.D., Customer
All my insurance needs and questions have been taking care of promptly and expertly!!
L.C., Customer
I greatly appreciate the effort you put forth in finding me a new company with Plan G.
J.S., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
Michael explains the advantages of one policy over another and knows answers to any medicare questions I may have. Joyce is also very helpful when I call with questions.
L.A., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
When we received the letter telling us after over 40 years that we would no longer have insurance we were at a complete loss. Luke helped us every step of the way to find the right plan for us. We can not thank him enough.
J. H., Customer
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.
Gennelle B., customer since 2011
Michael takes good care of us and keeps us up to date on any changes needed.
J. M., Customer
Everyone I recommended you to has been very satisfied and you have been really helpful to me. Thank you so much.
N. D., Customer
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
Pat gave us what we wanted in insurance and what we needed at a reasonanble price.
P.D., Customer
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Great customer service, great rates!
L.K., Customer
Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.
G.B., Customer
Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.
R.H., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
Patty has always been responsive to my needs and gone out of her way to find the right fit.
I.H., Customer
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
we like the personal touch
L.B., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.
G. B., Customer
I never have to worry about insurance changes, cost,or understanding my policy because Patty Gogerty always looks out for my best interest. Everyone in the office is caring and professional.
S.E., Customer
Your explanation of the services you offer that we are using.
N. J., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal
A.D., Customer
Always there to answer any questions we might have and get us best coverage thank you
W.S., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!
C.D., Customer
Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.
M.N., Customer
I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.
D.H., Customer
I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.
B.S., Customer
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
I have been extremely pleased with my representative, Patty Gogerty. She takes good care of me and makes sure I make the right choice for my insurance plans.
M.D., Customer
Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.
A.W., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
Personalized, friendly and efficient service!
J.B., Customer
