Here's what hundreds of our happy clients have to say…
you look for the best for us.
Pamela D., customer since 2014
I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.
J.H., Customer
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
Luke I very much appreciate your hands on approach in dealing with clients. It makes me feel that you have a real concern for those you serve. I look forward to the yearly visits for my medicare updates and renewals. I also feel confident that should some unforseen issue arise where I needed assistance I feel you would have a genuine concern in helping me getting it resolved. Also when my wife reaches 65 you will have another added customer.
L. P., Customer
Michael has explained everything that we ask him about our supplemental insurance.
J.G., Customer
Always in touch. No pressure, just advice!
M.K., Customer
Michael, I have recommended your company to many of my friends! I tell them what good care you take of me! (Someone has to!!!).
R.R., Customer
Came to our home and explained everything to our satisfaction.
D.T., Customer
We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.
S.F., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
You explained the issues in easy to understand terms and followed up with the commitments as promised.
M.L., Customer
All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!
J.G., Customer
Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you
J.B., Customer
Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.
L.D., Customer
Patricia,my agent was very helpful in customizing a health plan to fit my needs.Comparing different choices,and explaining the pros and cons while not pushing me into any decisions. Her follow-up since signing has also been great!
A.S., Customer
Laura is so easy to relate to. She takes time to answer questions and gives her knowledge on your concerns. So glad I have her as my agent.
J.L., Customer
just very friendly and always answers all of our questions in a timely manner. Also looking out for the best deals for us.
Customer since 2015
Help set me up with a good supplement. When my wife retires we will get her's also.
R.S., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.
B.L., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
Listens to my questions, and always takes the time to explore my best options.
J. H., Customer
Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.
I.A., Customer
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.
Suzanne J., customer since 2013
I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.
Joseph M., customer since 2014
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Michael is very knowledgeable and explains things well. Keeps us on track!!!
Customer since 2013
I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.
J.P., Customer
You are always there if I have questions. I have seen the stats and figures through visits with you and feel I have a leg up on offers coming thru the mail.
I appreciate the yearly check in with me to make sure I'm at the best place.
L.L., Customer
You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
J.M., Customer
I don't think you could do anything different to make it any better you're the best
P.T., Customer
Michael explains the advantages of one policy over another and knows answers to any medicare questions I may have. Joyce is also very helpful when I call with questions.
L.A., Customer
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.
D.H., Customer
I always feel confident that you have recommended the best solutions for my needs. Thank you.
J.N., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.
J.M., Customer
Every thing has been excellent!
L.C., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.
S.J., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
It's always so easy to get the answers I need when something comes up,everyone is eager to help
B.B., Customer
caring for my needs
keeping me with good choices
helping me make right choices
Customer since 2013
