Here's what hundreds of our happy clients have to say…
One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.
L.H., Customer
Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!
K.D., Customer
Personalized, friendly and efficient service!
J.B., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
I feel that Michael Sams is the best professional and personable insurance agent we have ever had.
B.F., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
Patty, offered me the best insurance for my needs and budget. She met with met when it was convenient for me.
C.S., Customer
You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.
D.G., Customer
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.
M.B., Customer
Just personal attention to the smallest details.
R.B., Customer
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!
B.S., Customer
Knowledgeable and variety of plans to choose from.
D.T., Customer
Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.
M.J., Customer
I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.
J.M., Customer
Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.
D.F., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.
D. E., Customer
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas.
We have recommended Janet to a friend,
Customer since 2013
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Friendly, very personable, always the information to meet our needs.
M.K., Customer
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
Friendly, Knowledgable. good location.very competitive prices. great to work with.
N.N., Customer
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.
M. C., Customer
Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.
L. H., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.
D.H., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
Great personal service
G.H., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
caring for my needs
keeping me with good choices
helping me make right choices
Customer since 2013
Made it very easy to understand and select the appropriate plan
D.E., Customer
Our agent, Laura Pecina, was a delight to work with. Laura was able to navigate us through uncharted waters, providing the best options for supplemental insurance and drug coverage. Enabling us to make an informed decision, which we greatly appreciated. My husband and I look forward to working with her in the future.
L.R., Customer
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.
W.C., Customer
Laura did, and is doing, a great job for me. I went to Laura to help with my insurance needs and was not disappointed! I have told those when discussing insurance needs to call Laura. Thanks Laura.
B.J., Customer
I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.
D.B., Customer
<p>Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!</p>
Erin V., customer since 2015
Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!
L.S., Customer
I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!
K.J., Customer
You are there to help with any questions or concerns we have.
B.C., Customer
It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.
K.S., Customer
All my insurance needs and questions have been taking care of promptly and expertly!!
L.C., Customer
