Client Testimonials

Very knowledgeable in Medicate information to help someone make decisions.

I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.

Agent is very knowledgeable on Part B and prescription plans and always looking for ways to save client money.

Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.

So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!

Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.

We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.

good frienly service,on the ball,just good people,,

Everything was great. It's a nice feeling when you are taken of properly.

Michael is very knowledgeable and explains things well. Keeps us on track!!!

The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!

They are so caring to your individual needs and find the best policies to provide the best prices.

It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.

Explained all my options. Made sure I understood my options. Didn't pressure my choice. Was extra nice to my granddaughter who I had to brig with me!

Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks

Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.

Patti always answers our many questions when we ask. I also appreciate the updates and/or changes thru out the year we receive via e-mails. You make it easy to navigate this thing called retirement. Thanks.

Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas. We have recommended Janet to a friend,

I've always been able to get very helpful information from my agent Patty Gogerty, and she got me all set up with all my Medicare plans three years ago and continues to steer me through my renewals (or changes) each year! Also, when I moved from Decatur, IL, to Lexington, SC, I was able to stay with my agent without any problems. I've had excellent service from this agency.

You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal

Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.

Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.

Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

direct and to the point. no checking this or that, knew and explained why recommendation was made

The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.

The entire team is wonderful. Michael is very professional and Is always available when needed. The expertise and guidance with my financial planning has been exceptional. I highly recommend Sams Hockaday and Associates

I think you have my best interest to help us

Of course, it's the local based feel of community and personal customer service that is always a winner.

You respond in a timely fashion. You also keep me nformed.r

Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.

I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!

Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.

They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.

Everything was good. We were very pleased, Laura was very helpful.

Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.

So far it's been great but then I have had no claims etc. thank for the email.

I appreciate the personal service, I feel that Janet is working very hard to find just what I need.

Personalized Service

Quick access to info and great service!!!

Very helpfulll with getting the right med insureance.

It is always nice to know there is someone that can help you understand and not rush the process. We feel relaxed knowing we have receive the best knowledge available.

Can always call and get an answer or a call back the same day

You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.

Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.

Ease of communication and results. Both great.

I found Luke to be very personable and always more than willing to find the information that I requested of him. If he didn't know the answer at the time he would either find it himself or ask someone in the know. From our first meeting with Luke my wife and I felt extremely comfortable with him and the way he conducted himself. We feel like they offered a great product and we couldn't be more pleased at this time.

Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.

All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.

you always called me back. You looked for ways to save us money on my insurance.