Here's what hundreds of our happy clients have to say…
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
Personal contact and expertise of agent
Policy choices were easy to understand.
We feel confident you gave us the best insurance choices for our needs. You gave us all the information we needed.
I know you do your best to find the right and most affordable insurance for our needs.
Always in touch. No pressure, just advice!
Professional and friendly service found flaw in competitors website while I was trying to gather information from them.
You were very helpful in my decision with which company I would go with. You found me the best price for the coverage I needed. You are very courteous when I am dealing with you.
Customer since 2015
I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.
Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks
I felt that you took care of our insurance and did it personally.
You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us. I definitely rate you a 10.
Patricia was good about explaining the insurance policies. And patience with our questions
The service is both very good by both Jack the agent and the office personal. The price seems fair under these current conditions and I feel I get the best bang for my dollar with your company.
M. W., Customer
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
Rachel, You always get back when I have a question, and always give me an answer. Also, I always enjoy working with you.
It's overwhelming when you have to change health ins when you've had the same company for years. But you had all the answers to switching to Medicare & made Roger & I both feel better about it.
Great customer service. Someone helpful always answers the phone. Everyone I've been in contact with has been very knowledgeable and professional.
Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks
You are concerned that I get what I need at a price I can afford. When I have any questions, you don't put me off. You try to get everything I am asking taken care of and I really appreciate it.
M. N., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.
Customer since 2014
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
When we met Chase the very first time, we were impressed by his professionalism but also by his approachability. He knows his market but wasn't afraid to say "I'll find out" when we needed a little more information.
G. G., Customer
When my husband's job ended, Rachel went out of her way to guide us in enrolling in the correct Medicare medigap plan for us on very short notice. She was very pleasant, supportive, and eager to help us and did an excellent job of explaining everything to us on the phone as she was unable to meet with us as she was out of town at the time of our need. She followed up with a house call upon her return.
Michael is very personable, knowledgeable, and makes confusing information understandable. We highly recommend his assistance whenever you need help with your Medicare questions and options.
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
Rachel is very friendly and professional. I feel like the proper research was conducted in order to get the best rates for my insurance needs.
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
Your advice regarding which supplemental insurance would be best for me was reluctantly, at first , accepted. My wife and I had decided on a different provider but were persuaded by you to buy the Oxford Plan. "You won't see a bill", I believe is what you said. Since going with the Oxford Plan I have sustained a pinched spinal cord that required an MRI, two broken ribs, and two broken bones in my ankle that required surgery. And so far, I haven't seen a bill, only EOB. Recovering nicely now after the surgery a couple of weeks ago. Looking forward to not filing any claims for a while.
Greg A., customer since 2014
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.
Janet is very knowledgeable and has always been able to answer any questions I have.
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
Thanks you offered the best coverage for lowest price and were easy to work with
Great service and attention. Very knowledgeable and had our best interest and future in mind.
I have a genuine feeling that you are sincere in wanting to help others to get their needs met, not just wanting to sell insurance. I have had that experience, but feel like your agency is not one of them.
Loretta B., customer since 2015
We've dealt with Jack Moore for several years and he has always taken time with us and helped us each time we need him.
Did a great job of matching the plan to our needs
R. H., Customer
Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!
I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.
I feel like you take care of me needs in a very personal way
The wide array of products you offered and the personal service
Customer since 2015
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Dianne has always been knowledgeable about different insurance companies that suit each one of our needs and financial ability. I've recommended her to several of my friends.
Personal attention. Staying on top of the ever changing health care industry, which can be time consuming.
I appreciate the fact that you contacted me with the offer to improve the interest on our savings, otherwise we would still be collecting the miserably low rates we were receiving.
Customer since 2013
You took the time to show me and explain my insurance options..