Client Testimonials

It's very comforting to me knowing that Michael will search out the best Medicare supplement for me, and I don't have to worry about it.

Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.

The personal way we meet and communicated with each other. Easy access to texting if any questions.

First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied

I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.

The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.

Directed us to the best premiums for our health coverage, and you made it easy to understand all the details.

I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!

I have a genuine feeling that you are sincere in wanting to help others to get their needs met, not just wanting to sell insurance. I have had that experience, but feel like your agency is not one of them.

It has been a long time since I had to look for insurance coverage as I was covered by my employer. Now that I am going on Medicare and will no longer have insurance coverage by my employer, I needed someone with knowledge in the field to help me. Pat was not only very knowledgeable, she took the time to research the different companies and found me the best coverage for the cost.

You listened and were patient and thorough with your explanations. I've already recommended you to several people.

Maximum involvement by Patty Gogerty in finding the best products that suit my needs, and a minimal involvement required on my part!

Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.

You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.

Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.

Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.

Very helpful, Extremely nice people to work with

You make me feel as though you really care about getting me the best coverage at the best price. I appreciate the fact that you call me when a policy increases and you know of one with the same coverage or better at a lower price. Thanks Micheal

I have had so many questions and all have been answered many times until I understood thank you for always being there

Luke helped me find an affordable Medicare, part D plan. I appreciate his effort!

Everyone is friendly & business like @ the same time. Two great attributes.

You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us. I definitely rate you a 10.

I treasure your reliability. I know when I contact you you will respond and try to find the best coverage for us at am amount we can afford. You're always a pleasure to deal with and I'm so glad a friend referred me to you. I've shared with a lot of friends how happy we are with your service, professionalism and reliability.

I can`t keep track of all the changes to my coverage. Patty takes care of that. She keeps me informed, then lets me make the decision. I like that.

You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.

I appreciate it that you keep looking for more economical insurance for me that does what it it supposed to do.

Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.

You are always very helpful when we need you

Luke is very personable and helpful.

You were very helpful in my decision with which company I would go with. You found me the best price for the coverage I needed. You are very courteous when I am dealing with you.

Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..

Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.

I want to thank you for your time your patience and your knowledge and everything else that you did for us.

I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!

Very helpful service. Without the advice from Patty Gogerty, I don't know how we could navigate the complicated "mine field" of Medicare supplement and Part D insurance.

So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!

the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.

John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.

Knowledge of services Relaxed, unhurried with no-pressure approach Business-like appearance

I am very happy with the personal service

Very knowledgeable in Medicate information to help someone make decisions.

Great follow-up and above and beyond service!

You guide me to what is best for me in Healthcare related plans so I will make the best decision.

Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance

A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.

Just personal attention to the smallest details.

Mike and I set a appt. and he was on time and had everything ready to show me, the differences in supplemental insurance. He explained it well, and that is why I am with Sams/Hockaday.

Michael does a thorough and efficient job explaining.

Laura Pecina served us very well. She was all of the following - friendly, professional, approachable, and knowledgeable. I felt very comfortable asking any questions, her answers were thorough, and well explained. I'm so glad she came to us, I was putting off shopping for insurance. She came to our house without an appointment, and I'm very glad she did.

Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!