Client Testimonials

I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois

Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!

We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.

Patty explained the system in simple terms so I could understand, gave me lots of options to choose from, and didn't pressure me. She was friendly and kind.

Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.

Good customer service. Friendly and knowledgeable.

Always helpful and get answers quickly for next.

I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.

Laura is a great person and was able to answer my questions and help me understand the process of what I needed.

Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.

Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.

You and your service is extremely helpful for myself and my husband, your knowledge helped us understand all the questions we ask about Health Care.

I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.

Knowledgeable and variety of plans to choose from.

Worked with me to find the best insurance for my needs. Great customer service.

Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.

You were very helpful and very nice. Explained everything well.

Explanes everything in detail & language I can understand & explaines it as many times as I need to understand

We appreciated your help in getting the right plan to fit our needs. We also like the personal service.

Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.

I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.

Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.

<p>You're friendly, knowledgable, trustworthy and personable and if you don't know an answer to a question you get the answers quickly. I would recommend you to everyone I know!</p>

I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.

You looked until you found the right plan for me and my wife. You explained everything very thoroughly to us. Thank You !

Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.

Customer service and follow through - not just lip service.

You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks

You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.

Sams/Hockaday and staff are always very informative , friendly and professional.

Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.

Great customer service, great rates!

Very responsive and knowledgable. I feel comfortable that with the coverage and confident that Luke will make sure that all I's are dotted and T's crossed.

The thing that was most helpful to us was the knowledge you have about all the Medicare supplemental insurance programs and Medicare part D pharmacy programs that are out there which helped us make our decisions much easier, without the hassle of contacting them ourselves. The quick, friendly service was also appreciated.

I never have to worry about insurance changes, cost,or understanding my policy because Patty Gogerty always looks out for my best interest. Everyone in the office is caring and professional.

Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.

Friendly and information was explained very well. We have already recommended you to some of our friends.

Luke is knowledgeable, friendly and helpful.

My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.

Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.

We get very prompt call back and service. If we have a problem you always help us.

Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois

We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.

everyone was friendly and helpful

Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.

Have always provided a timely response to any and all of my questions. Keep up the good work.

My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.

I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!

It's overwhelming when you have to change health ins when you've had the same company for years. But you had all the answers to switching to Medicare & made Roger & I both feel better about it.

Laura was efficient and thorough. She answered all of our questions. We had a clear understanding of what we were getting.