Check Out Our New Live Chat Feature!

Check Out Our New Live Chat Feature!

Sams/Hockaday & Associated has officially released a new live chat feature on our website!

Visit our website,, and click on the chat feature in the bottom right corner of your device.

Use our convenient live chat option to:

  • Schedule appointments
  • Confirm appointments
  • Ask for product quotes
  • Leave a message for your agent

It’s a real person on the other end, and we’re able to reply during normal business hours (M-F, 8:30am–4:30pm).

Of course, you can still contact us in several other ways:

  • Call our office at 217-423-8000
  • Schedule an appointment on your agent’s calendar right from our website
  • Use our contact form to get in touch
  • Request a quote using on our website
  • Reply to any of our emails or email newsletters
  • Message us on Facebook

We look forward to assisting you, and we hope this new feature helps you reach us in the way that’s easiest for you.

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Disclaimer: We do not offer every plan available in your area. Currently we represent 4 organizations which offer 41 products in your area. Please contact, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options. Not connected with or endorsed by the United States government or the federal Medicare program.