Here's what hundreds of our happy clients have to say…
One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.
L.H., Customer
You helped me find the best policy to fit my needs at a very affordable price!
J.U., Customer
I want to thank you for your time your patience and your knowledge and everything else that you did for us.
J.T., Customer
You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.
L.L., Customer
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.
D.K., Customer
I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.
C.M., Customer
I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.
David B., customer since 2011
We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.
Patricia B., customer since 2013
Communication was good. Informative and helpful
D.S., Customer
You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.
M.C., Customer
Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.
R.M., Customer
I like the fact that I visit regularly with Patricia and go over any questions and she is able to get me the best insurance plans available.
Karen R., customer since 2015
<p>Patty has taken care of being sure I have had the best coverage for the money for over 15 years. She always alerts me to any better coverage on her own.
She takes the time to explain all the options to you and gives a clear picture. She is a dedicated and resourceful agent.</p>
Linda H., customer since 1996
You always make me feel so welcome. No question I ask seems stupid to you, at least you don't act like it!! Your advice to me concerning supplements and drug plans has always been so good!!!!
M.K., Customer
When we received the letter telling us after over 40 years that we would no longer have insurance we were at a complete loss. Luke helped us every step of the way to find the right plan for us. We can not thank him enough.
J. H., Customer
took time to walk me thru everything and make sure I understood it before moving on.
S.A., Customer
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
Always ready to answer questions and help wherever needed.
K.D., Customer
Very helpful service. Without the advice from Patty Gogerty, I don't know how we could navigate the complicated "mine field" of Medicare supplement and Part D insurance.
R.M., Customer
Friendly service, and helped us choose the best insurance policies that fit our needs, both with life ins. And health ins. Policies. Thank you!
K.S., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.
T.G., Customer
Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.
G. B., Customer
Personalized Service
K.L., Customer
Personable service, quick response to questions, looking for best options I moved to Florida so I am not able to just go to their office. I rely on quick responses/solutions via phone calls or emails..
M.M., Customer
Very knowledgeable and friendly and the answer to all questions thank you Laura
L.H., Customer
Listens to my questions, and always takes the time to explore my best options.
J. H., Customer
You were very helpful and very nice. Explained everything well.
S. F., Customer
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.
R.C., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
great service & people
M.M., Customer
Being overwhelmed with so much to choose from, Mr. Sams did a remarkable job. And the best part is it didn't cost an arm and a leg.
B.S., Customer
I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!
D. B., Customer
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!
J.G., Customer
The coverage and options process was explained thoroughly and simply. Too many insurance agents speak "insurance hoo-hah", and that's why they don't get my business! In business, as in life, it's always best to keep it simple.
Skip H., customer since 2015
The wide array of products you offered and the personal service
Customer since 2015
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
Laura first got to know us personally and then stated looking for the best provider for each of our needs. With her warm smile and personality she was a great fit for us and has taken care of our needs for a few years
B.L., Customer
Laura has helped us sort through all the information on health care that is something we find overwhelming!
P.B., Customer
You're recommendations for insurance company's has proven good and it's nice to know that you are monitoring these companies and recommend changes when they are appropriate.
D.G., Customer
Patty explained the system in simple terms so I could understand, gave me lots of options to choose from, and didn't pressure me. She was friendly and kind.
R.H., Customer
you were great help easing our minds on which company to get for our needs .
G. C., Customer
Your are always there when we need your services and your products are second to none. Jerry R. Birkey
J.B., Customer
I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.
Gennelle B., customer since 2011
