Client Testimonials

Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.

I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.

Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you

The insurance coverage seems to be good. There has been enough contact to stay informed but not excessive.

The thing that was most helpful to us was the knowledge you have about all the Medicare supplemental insurance programs and Medicare part D pharmacy programs that are out there which helped us make our decisions much easier, without the hassle of contacting them ourselves. The quick, friendly service was also appreciated.

Knowledgeable and variety of plans to choose from.

Patty Gogerty was very personable, informative, and thorough. I have already recommended her to a new client.

Great service and attention. Very knowledgeable and had our best interest and future in mind.

Customer service is great! I like that we get a return phone call so quickly.

<p>Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!</p>

you don't bug me & if we have a issue your people takes care of it

Luke is knowledgeable, friendly and helpful.

Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.

I feel like Luke is truly concerned about getting us the best rstes.

<p>You're friendly, knowledgable, trustworthy and personable and if you don't know an answer to a question you get the answers quickly. I would recommend you to everyone I know!</p>

I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.

Patty, You always are so knowledgeable and give me exceptional service way beyond and I am so blessed and thankful for you! I would highly recommend you. Thank you so very much

We like the caring, individual help we get with you.

We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.

You found cheaper insurance for me without me even asking!

Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.

Luke is very friendly, personable, and engaging. More than that, he knows his stuff and handles himself very professionally. I already have referred people to him and will continue to do so.

Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.

Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.

You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.

You always take care of us with getting the right health insurance. Thanks for all the help

My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.

You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.

They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.

Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.

We feel confident you gave us the best insurance choices for our needs. You gave us all the information we needed.

Friendly, and caring

Patty, offered me the best insurance for my needs and budget. She met with met when it was convenient for me.

We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.

Michael always comes to my home to help me with my insurance problems. This is very helpful to me as I need to use a walker to get around.

Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.

Staff is always friendly. Luke is very helpful in finding the best policy that works for us.

Simple very helpful and pleasant.

I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless

I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois

Patty, you were recommended by a co-worker of mine and I've never been disappointed. I appreciate you always getting back to me and in knowing you are trying to stay on top of things in order to get us the best and most economical insurance coverage possible for our budget. We appreciate all you do, much more than you realize.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

You listened and were patient and thorough with your explanations. I've already recommended you to several people.

I have recommended my friends to your company. I am very pleased with the services I have received from Michael. He is very knowledgeable and very personable.

I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.

You found the best deals. You answered questions even when it required a great deal of research,

Agent not pushey, easy to talk to, explains insurance coverage well .

Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.

Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.

Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.