Client Testimonials

You and your service is extremely helpful for myself and my husband, your knowledge helped us understand all the questions we ask about Health Care.

Friendly, and caring

It is obvious that agent, Thomas Gallion, cares about people. He is always checking and being careful to find the best insurance to cover our needs.

I can count on Patty to look out for my best interests. I have referred her to several people

All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.

Your knowledge and expertise was greatly appreciated. The low cost for my final expense was great . Thank you.

You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.

Patty Gogerty is just THE BEST!!!! We were so confused when we began going to her for advice on supplemental insurances for both my husband and myself. She guided us through the hoops and saved us hours and hours of stressful time... She did not push any one insurance at us, rather gave us our options with clear cut data and then waited for us to make our choices... I can't imagine navigating through this nightmare of benefits without a the person she is. She is able to navigate quickly through many computer screens and enter our information with immediate results.. Please, please do not eliminate this service.... Many, many folks would be lost and paying much more than they needed to. Plus, you have to understand there are millions of retired folks that don't even own a computer or iPhone... Thanks, Patty, for the GREAT service you provide and your love and compassion!

My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!

You are always there if I have questions. I have seen the stats and figures through visits with you and feel I have a leg up on offers coming thru the mail. I appreciate the yearly check in with me to make sure I'm at the best place.

My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.

I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.

Customer service and follow through - not just lip service.

Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.

When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency. E Kay Thames

You guide me to what is best for me in Healthcare related plans so I will make the best decision.

Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.

The information and quote were direct and right to the point.

You helped us when Intermet closed and have helped ever since. Thank you

Always know we are in good hands with Laura looking after our needs.

Patty has always been responsive to my needs and gone out of her way to find the right fit.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

Time well spent. No rush. Makes the best recommendations.

Have always provided any answers or help that I needed.

I love the competitive prices you were able to secure for me on both the drugs and supplemental health policies. Also for the first time in about 3 years I am able to use some recommended medicine from my dermatologist that I was unable to recieve with the other policy . Thanks for the great effort. Larry

Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.

Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.

I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.

It was like one stop shopping. I went to Sams/Hockaday & Assoc. and sat down with an agent and by checking several companies I was able to find the best insurance that fit my needs and I didn't have to call any of the companies myself. I saved time and money and I got just what I wanted. Meducare supplement insurance, Medicare part D, and life insurance all in one stop. I feel good when I recommend this service to others.

Very helpful and quick to get the process going.

Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.

Laura was efficient and thorough. She answered all of our questions. We had a clear understanding of what we were getting.

We feel confident you gave us the best insurance choices for our needs. You gave us all the information we needed.

You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.

Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!

Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.

I always felt the agent was trying very hard to be aware of what worked best for me. never felt I was just a generic customer.

You always take care of us with getting the right health insurance. Thanks for all the help

My wife and I want to say that we think the world of our agent, Michael Sams. First of all we thoroughly trust Michael and we feel safe in his guidance on what companies we should go with when it is time to change companies for our coverage for our Medicare supplement plans. He makes sure to find the best plans considering the amount we pay monthly plus the best coverage. He is great and we thank God that we found him!

We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.

You found the best deals. You answered questions even when it required a great deal of research,

Patty listened to me regarding my insurance needs and budget. She was personable and caring.

You respond in a timely fashion. You also keep me nformed.r

Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.

I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.

Great service and caring employees.

You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..

I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.

A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.

Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.