Here's what hundreds of our happy clients have to say…
It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.
K.S., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
I have had nothing but great service and ease of knowing that the right decisions are being made for my best interests. All i have to do is ask a question and i get a really quick response or solution. Patty is very professional but also very personable which makes me feel secure when dealing with her.
M.D., Customer
friendly, knowagable and personal service
M.M., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
Medicare supplemental is confusing and leaves you with unanswered questions. Laura Pecina explains everything and answers all of your questions. As everyone in the United States knows now days ,medical insurance is Complicated! Getting answers to all of your questions gives you assurance and peace of mind!
K.C., Customer
The thing I like most about Michael is that you come out to my home to answer any of my questions. I'm a senior and its difficult for me to get around.
Customer since 2006
Excellent information and friendly atmosphere.
D.B., Customer
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
Took time with prospective customers, explained each plan and made your recommendation as to which plan suited them best. Each person that we told them about Patty has become a satisfied customer.
D.S., Customer
You are always helpful and take time to answer any concerns or questions we have.
A.K., Customer
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
I need to know who my agent is since Dianne is retired.
B.T., Customer
Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!
C.D., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
I was signing up for Medicare first time, needed supplemental plan . Very helpful finding good plan with affordable premium. Follow up annually to see if still the best plan. Good service, friendly.
E. C., Customer
I really like that you are so knowledgeable about the different companies and I trust that you find the best deal for me.
T. G., Customer
I have been provided with excellent, professional care from Sams Hockady through my representative Janet Johnson. She has always been there to promptly and effectively answer my questions and see to it that my insurance needs have been met. I place absolute confidence in Janet and Sams Hockaday.
S.S., Customer
We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.
L.K., Customer
I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.
Gennelle B., customer since 2011
Did a wonderful job of explaining how the plans work. Made everything so easy for me.
Customer since 2015
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Prompt, courteous service from all staff. I like that I can make a request and it is taken care of without having to wait for my agent to get back to me, then have to explain the request again. The support staff takes the request and runs with it. Thank you for saving my time!!!!
D.C., Customer
I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.
B.S., Customer
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
I treasure your reliability. I know when I contact you you will respond and try to find the best coverage for us at am amount we can afford. You're always a pleasure to deal with and I'm so glad a friend referred me to you. I've shared with a lot of friends how happy we are with your service, professionalism and reliability.
J.B., Customer
The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.
J.S., Customer
Came to our home and explained everything to our satisfaction.
D.T., Customer
You found the best deals. You answered questions even when it required a great deal of research,
A.D., Customer
Everything was ready when we got there and she always takes time to answer any questions.
P.T., Customer
Your explanation of the services you offer that we are using.
N. J., Customer
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
The insurance coverage seems to be good. There has been enough contact to stay informed but not excessive.
D.G., Customer
It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You
D.B., Customer
excellent presentation and follow up. Felt that my questions were answered.
R.W., Customer
Your service is great. Always available to answer questions or give advice.
Judith B., customer since 2014
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
Great personal and professional people. Always leave feeling great about everything we were following up on.
M.L., Customer
very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.
Mary R., customer since 2015
Always helpful and get answers quickly for next.
C.V., Customer
Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.
C.C., Customer
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
