Client Testimonials

Very good service,they know what they are doing.

Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.

Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks

I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie

Made us feel very comfortable and after the meeting we felt very well informed. We had many questions answered. We left very satisfied when we left.

Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White

Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.

Quick responses to questions and good follow up.

You and your team have helped us wade through all the Medicare/Medicaid paperwork with great ease and satisfaction and worked hard trying to find this best and most cost effective solutions. Always a pleasure working with you all. Thanks.

Thanks you offered the best coverage for lowest price and were easy to work with

Luke and office staff are very friendly and so helpful with any questions we have had.

You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.

Very helpful, Extremely nice people to work with

Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance

I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.

Very responsive to our needs. That is important to us. .

Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.

I have had nothing but great service and ease of knowing that the right decisions are being made for my best interests. All i have to do is ask a question and i get a really quick response or solution. Patty is very professional but also very personable which makes me feel secure when dealing with her.

Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.

Being very helpful and getting me the best Insurance that I can afford.

I have had so many questions and all have been answered many times until I understood thank you for always being there

I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois

You were very helpful in finding a much better rate on my prescription insurance.

We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.

Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.

you were great help easing our minds on which company to get for our needs .

You've always found a company that fits my prescription needs and with great savings too. Our questions are answered without us having to wait for a callback. Thank you for being very knowledgeable in your field.

Patti always answers our many questions when we ask. I also appreciate the updates and/or changes thru out the year we receive via e-mails. You make it easy to navigate this thing called retirement. Thanks.

When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.

Medicare supplemental is confusing and leaves you with unanswered questions. Laura Pecina explains everything and answers all of your questions. As everyone in the United States knows now days ,medical insurance is Complicated! Getting answers to all of your questions gives you assurance and peace of mind!

You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.

I appreciate the fact that you contacted me with the offer to improve the interest on our savings, otherwise we would still be collecting the miserably low rates we were receiving.

The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.

Our forms were ready, they were expecting us and when we gave our name they seemed as if they had known us for a very long time. The transaction was quick and well explained. The staff was very professional yet very friendly. Thank you so much!

Your are always there when we need your services and your products are second to none. Jerry R. Birkey

You made my wife comfortable, and she's not a #'s person.

Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.

Using my med list in looking at insurance options has been very beneficial to us.

I have been nothing but very satisfied with the service i have been given. First, special shoutout to Patty, who has treated me like family - answered all my questions as soon as possible and just been a good friend looking out for a "senior". Also, when I call the office whoever answers the phone have always been very polite and helpful. Actually have recommended you more than once.

Thanks for all your help with my accounts!

Luke is knowledgeable, friendly and helpful.

I feel that Michael Sams is the best professional and personable insurance agent we have ever had.

Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!

I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend... and oh, also, discussing my insurance needs. Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. I have recommended Sams/Hockaday many times and will continue to do so. Thank you for a great service.

I greatly appreciate the effort you put forth in finding me a new company with Plan G.

The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!

Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.

We love that we have a personal and great agent in Tom Gallion. He always takes the time to help us on any matter. We have peace of mind knowing that we will be taken care of!! This is so important to us senior citizens.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Janet is great. She helped us get a great deal on medical insurance for my husband. She has gotten back with me to see if I needed to change my policy and see if we were still happy with our policies.