Here's what hundreds of our happy clients have to say…
Made it very easy to understand and select the appropriate plan
D.E., Customer
The Sams Hockaday folks are easy to work with and they save me money. They take care of all of the paperwork.
J.F., Customer
Michael Sams understands our needs and financial abilities. He found plans that helped us. We trust his knowledge and trust his integrity.
Patricia A., customer since 2011
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
just very friendly and always answers all of our questions in a timely manner. Also looking out for the best deals for us.
Customer since 2015
You guided me in the right direction and made the whole operation so much easier. Thank you.
L.B., Customer
Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.
Customer since 2013
The fact is, Patty gave my husband and I both personal care and factual information based on our individual needs. She is one in a million and we are Blessed to have her on our team during these most difficult days of insurance findings..
L.B., Customer
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
Everyone talks about customer service, but Sams/Hockaday does it every day.
B.S., Customer
I was made to feel that I was important to your company. I appreciate the honesty and integrity of the employees. I was also told to call anytime that there was any questions concerning my policies. Everyone in the office is pleasant and willing to take time for you.
T.W., Customer
Every thing has been excellent!
L.C., Customer
They found me the best value for money in Medigap insurance. A good job.
G.O., Customer
You are always helpful and take time to answer any concerns or questions we have.
A.K., Customer
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
Great service and caring employees.
M.F., Customer
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!
B.S., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
The service is outstanding!
K.F., Customer
Keep me informed and handle my reimbursement forms. This means a lot to me.
D.P., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.
Lois G., customer since 2013
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.
D.J., Customer
You always answer all my questions.
Myrtle L., customer since 2006
prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.
W.N., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
The information and quote were direct and right to the point.
C.S., Customer
Your friendly staff guided us through the Medicare mare answering questions and getting us great prices for our medicare needs.
M.H., Customer
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
You are perfect for me that is true
L.D., Customer
Our forms were ready, they were expecting us and when we gave our name they seemed as if they had known us for a very long time. The transaction was quick and well explained. The staff was very professional yet very friendly. Thank you so much!
J. M., Customer
Patricia was good about explaining the insurance policies. And patience with our questions
J.R., Customer
excellent explanation of benefits and options available
Customer since 2015
First off, my wife and I feel that Patti Gogerty has a very good understanding of the Medicare supplement insurance field. Patti also impressed us with her focus on keeping the insurance costs low for her clients. Lastly, our office appointments went like clockwork. Patti had everything all laid out.
Customer since 2015
Attention to detail. Patty is very helpful.
R.M., Customer
Quick access to info and great service!!!
R.M., Customer
Great friendly service
D.O., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!
M. F., Customer
Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.
J.M., Customer
Thanks for all your help with my accounts!
S.F., Customer
Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!
B.S., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
