Here's what hundreds of our happy clients have to say…
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
The wide array of products you offered and the personal service
Customer since 2015
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.
Rebecca R., customer since 2006
You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us.
I definitely rate you a 10.
L.A., Customer
Available when I tried 2 contact you!And resolve issues!
M.W., Customer
You looked into my questions promptly to find solutions and were very concerned , and resolved my concerns and questions . As my agent , Janet never seems to busy for me , even gives cell phone number.
Sharon B., customer since 2014
Answered all my questions even when I asked them 2-3 times, discussed all my options but gave sound advice.
Customer since 2015
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.
David B., customer since 2011
Patti made getting my Medicare needs so easy and answered all my questions. I am forever grateful.
J.S., Customer
Janet Johnson researched and presented good and much less costly insurance programs for us. Thank you.
D.H., Customer
Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.
J.J., Customer
My agent is very caring about his customers/clients and is always ready to help with any problems that might arise. Also the honesty and integrity of the staff is very important to me. And, if a better plan comes along that may serve you better, he is on the phone giving you the options and opportunity to make a decision whether to change providers or not. I have always been completely satisfied with their service.
Teresa W., customer since 2013
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
D.W., Customer
I liked the personal attention I received and all the research on different carriers that Patty did and then her recommendations / suggestions.
D.G., Customer
Patty is so helpful and knowledgable. I know I can count on her.
S.J., Customer
I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!
M. F., Customer
Patty Gogerty is always there when I need her. Very knowledgeable on the product and company she has selected for me, and makes me feel like I am the only client she has to deal with. Keep up the great job Patty !
M. L., Customer
Very knowledgeable and friendly and the answer to all questions thank you Laura
L.H., Customer
prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.
W.N., Customer
Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.
D.F., Customer
Very helpfulll with getting the right med insureance.
J.A., Customer
Very responsive and knowledgable. I feel comfortable that with the coverage and confident that Luke will make sure that all I's are dotted and T's crossed.
Rich H., customer since 2015
Michael has explained everything that we ask him about our supplemental insurance.
J.G., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
Love Michael Sams honesty and his sincer help he has provided me..
R.T., Customer
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas.
We have recommended Janet to a friend,
Customer since 2013
Laura first got to know us personally and then stated looking for the best provider for each of our needs. With her warm smile and personality she was a great fit for us and has taken care of our needs for a few years
B.L., Customer
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
Everyone is very friendly and willing to help, but I do hope that the agents get a little more aggressive about getting Letters of Coverage for clients and I could have used a little more help with dealing with One Exchange, although Taylor and Joyce were helpful. Thank you, Pamela Cox
P.C., Customer
Each year you check for the best fit for me. We make changes when necessary and I feel well covered.
N.C., Customer
Patty, you were recommended by a co-worker of mine and I've never been disappointed. I appreciate you always getting back to me and in knowing you are trying to stay on top of things in order to get us the best and most economical insurance coverage possible for our budget. We appreciate all you do, much more than you realize.
J.B., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
We both trust you Michael because you are a Christian. This means so very much to us as we tend to try to always give our business to the family of God as it helps both parties.
D.T., Customer
We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.
C.V., Customer
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
D.W., Customer
Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.
P.D., Customer
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
Availability to meet with me at any time Knowledge about Medicare Friendly
M.D., Customer
I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.
C.M., Customer
I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.
R.D., Customer
We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.
R.B., Customer
Michael was so easy to talk with and I have referred several people to him
B.S., Customer
Knowledgeable and variety of plans to choose from.
D.T., Customer
I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!
W.S., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
You are always helpful and take time to answer any concerns or questions we have.
A.K., Customer
You are always friendly and willing to answer any questions and never make the customer feel rushed.
T.W., Customer
