Here's what hundreds of our happy clients have to say…
Everything in the process was done correctly. The personal contact from John and Luke sets them apart from all of the recorded responses of the other insurance agencies. There is a prompt response for any question.
J.B., Customer
Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.
R.E., Customer
Prompt, courteous service from all staff. I like that I can make a request and it is taken care of without having to wait for my agent to get back to me, then have to explain the request again. The support staff takes the request and runs with it. Thank you for saving my time!!!!
D.C., Customer
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
Luke made it very easy to understand and took whatever time was needed to help us.
M.P., Customer
When I call my agent, Luke Hockaday, I always get a prompt response. There is no waiting a day or two to hear back. The office is always very helpful and courteous. In this day of poor customer service it is refreshing to have an agent and staff that care about my concerns.
D.C., Customer
Thanks Miss Gogerty, I feel you have supplied me with a policy that fits my needs at a competitive price. I appreciate your knowledge and various resourses you have to accomplish that goal. Thank you for your concern and hard work.
S.G., Customer
I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!
C.B., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.
K.M., Customer
I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!
J.H., Customer
Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois
L.B., Customer
Michael Sams went the "extra mile" to help with our decision. He went over all our options and made sure we understood everything. He made it easy to follow up with a call or text and we never once felt like we were bothering him with all the questions we had. It was hard decision that he made so easy. Would highly recommend Sams/Hockaday to anyone!
R.S., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
As well as being very professional, Luke handled my needs and requests on a personal level, though we do not know each other personally. As the process began, I had a few questions and called Luke for clarification. Luke is very accessible and if he is not available when I call, he has always returned my calls in a timely manner. I will be happy to recommend Luke Hockaday to anyone who nneds to shop for insurance policy coverage.
D.J., Customer
Listens to my questions, and always takes the time to explore my best options.
J. H., Customer
We both trust you Michael because you are a Christian. This means so very much to us as we tend to try to always give our business to the family of God as it helps both parties.
D.T., Customer
I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.
D.J., Customer
Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!
J. C., Customer
Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.
Customer since 2014
When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.
D.J., Customer
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.
M. C., Customer
Michael does a thorough and efficient job explaining.
L.M., Customer
Your help has been very beneficial and given me confidence to know that any help I need with Medicare is just a phone call away. I can't thank you enough for that.
D.M., Customer
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
Mike and I set a appt. and he was on time and had everything ready to show me, the differences in supplemental insurance. He explained it well, and that is why I am with Sams/Hockaday.
J.M., Customer
Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.
S.F., Customer
Pat gave us what we wanted in insurance and what we needed at a reasonanble price.
P.D., Customer
I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.
W.C., Customer
Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.
B.L., Customer
I have been extremely pleased with my representative, Patty Gogerty. She takes good care of me and makes sure I make the right choice for my insurance plans.
M.D., Customer
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
The fact is, Patty gave my husband and I both personal care and factual information based on our individual needs. She is one in a million and we are Blessed to have her on our team during these most difficult days of insurance findings..
L.B., Customer
You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.
T.G., Customer
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
I felt very comfortable speaking to you and you answered all of my questions. You found me awesome deals. Thank You
P.R., Customer
I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.
J.H., Customer
The insurance coverage seems to be good. There has been enough contact to stay informed but not excessive.
D.G., Customer
I had ALL my questions answered in a way that I understood. Since going through this new phase of my life, trying to understand Medicare and how it works!
K.S., Customer
Very helpful with getting best coverage at the right price.
L.B., Customer
You guided me in the right direction and made the whole operation so much easier. Thank you.
L.B., Customer
You are always friendly and kind and always look out for me, trying to get me good coverage at a good rate.
D.G., Customer
Returned Phone calls - Follow through.
Customer since 2015
you answered all of my questions and help point me in the right direction on insurance policies
E.M., Customer
You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.
J.B., Customer
