Here's what hundreds of our happy clients have to say…
Quick responses to questions and good follow up.
J.A., Customer
You are concerned that I get what I need at a price I can afford. When I have any questions, you don't put me off. You try to get everything I am asking taken care of and I really appreciate it.
M. N., Customer
Availability to meet with me at any time Knowledge about Medicare Friendly
M.D., Customer
Your staff makes one feel that you have there best interest at hand, yes I would recommend your services to all.
J.H., Customer
Always optimistic, friendly and helpful. They take time to answer questions and to find unknown answers. They make suggestions to aid in investing.
D.J., Customer
I really appreciate the help you give me with Part D.
J.O., Customer
Good comparison of different insurance available saving us as much as possible and still providing good coverage.
J.M., Customer
Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.
G.C., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
Great customer service, great rates!
L.K., Customer
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
You have alway shown friendliness and professionalism... care and concern ... always ready to help and provide answers. We appreciate all you do for us! THANK YOU!
B.N., Customer
I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!
N.H., Customer
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.
Joseph M., customer since 2014
Friendly, Knowledgable. good location.very competitive prices. great to work with.
N.N., Customer
Very responsive to our needs. That is important to us. .
J.U., Customer
Friendly, specific and helpful.
L. S., Customer
You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.
G.J., Customer
I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!
W.S., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
I felt that you took care of our insurance and did it personally.
S.M., Customer
a joy to do buisness with laura and a welcome atmosphere as soon as you walk in the place.
T.T., Customer
the service I received and the personal attention .
Customer since 2006
You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best
Linda B., customer since 2015
I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.
Suzanne J., customer since 2013
Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.
H.F., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
I felt very comfortable talking to you about my insurance options and how helpful you were
M.S., Customer
Very knowledgeable in helping us with my 401K ,Social Security.Help me to understand what I needed to do to get ready to retire.Very enjoyable working with Patty.
R.P., Customer
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
I feel as though Sams Hockaday always picks up their fair share amount of payment as a supplemental medical insurance toward my medical bills .
S.B., Customer
First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied
C.M., Customer
Pat gave us what we wanted in insurance and what we needed at a reasonanble price.
P.D., Customer
good frienly service,on the ball,just good people,,
Blaine A., customer since 2011
Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.
J.H., Customer
Thanks Miss Gogerty, I feel you have supplied me with a policy that fits my needs at a competitive price. I appreciate your knowledge and various resourses you have to accomplish that goal. Thank you for your concern and hard work.
S.G., Customer
The company that I retired from uses a firm to provide health and drug insurance. The plans offered by this firm are limited and more expensive than those carried by Sams/Hockaday. Also Sams/Hockaday helps me to apply for my insurance reimbursement. Joyce is great!
J.F., Customer
Patty listened to me regarding my insurance needs and budget. She was personable and caring.
C.A., Customer
Thanks you offered the best coverage for lowest price and were easy to work with
K.S., Customer
We are totally pleased with the service we have received from Sams Hockaday. Laura Pecina has reviewed our policies every year to determine if we are getting the best rates.
K.F., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
Michael does a thorough and efficient job explaining.
L.M., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
Helpful information that was explained well. Great friendly staff.
R.D., Customer
I appreciate your staying in touch with me and making sure I have the best policies to handle what I need from them.
W.C., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
You always are there for us
R.W., Customer
