Here's what hundreds of our happy clients have to say…
Friendly fast service. Answered questions open aboyt pros and cons of various services
R.E., Customer
Luke is knowledgeable, friendly and helpful.
D.R., Customer
Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.
J.H., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
Melody and I were just telling my sister and brother-in-law about Sams/Hockaday last week. My sister was pretty frustrated with the whole Medicare process. We explained to her how you took the frustration out of not only understanding the Medicare process, but in making good decisions for supplemental coverage.
R.T., Customer
Michael, I have recommended your company to many of my friends! I tell them what good care you take of me! (Someone has to!!!).
R.R., Customer
Laura is very dedicated to her clients ! She is very good about following up on all the changes that take place every year and finding the best insurance to fit your needs !
J.F., Customer
Knowledgeable and variety of plans to choose from.
D.T., Customer
good frienly service,on the ball,just good people,,
Blaine A., customer since 2011
I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.
M.F., Customer
Joyce and Patty g are very helpful.
Customer since 2003
My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.
G.P., Customer
You are always very helpful when we need you
Harrell E., customer since 2013
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
You always give me great service and look for what is right for me (that I can afford) in regards to insurance.
C.A., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
Personal attention. Staying on top of the ever changing health care industry, which can be time consuming.
D.S., Customer
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
Janet is a caring agent, and understands what I need. I have recommended Sams Hockaday to members of a Seniors Group at First Christian Church.
C.C., Customer
Luke is always concerned about you and your well being, not just about selling you a product but helping to meet your needs.
D.O., Customer
Patricia Gogerty has been excellent in guiding my wife and I through our insurance needs. She knows the business and is always ready with helpful advice. Thanks to Sams/Hockaday!
M.K., Customer
There was always someone there who could answer my questions. I like that kind of service.
S.O., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
Luke is very personable and helpful.
W. P., Customer
The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!
M.W., Customer
I like the ability to see multiple plan options compared side by side.
M.C., Customer
Everyone talks about customer service, but Sams/Hockaday does it every day.
B.S., Customer
You listened and were patient and thorough with your explanations. I've already recommended you to several people.
R.S., Customer
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
The thing that was most helpful to us was the knowledge you have about all the Medicare supplemental insurance programs and Medicare part D pharmacy programs that are out there which helped us make our decisions much easier, without the hassle of contacting them ourselves. The quick, friendly service was also appreciated.
Susan R., customer since 2015
Patty found the best coverage based on the scripts we each were taking and ended up saving us money.
J.H., Customer
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance
C.H., Customer
It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.
R.B., Customer
I greatly appreciate the effort you put forth in finding me a new company with Plan G.
J.S., Customer
Everyone is friendly & business like @ the same time. Two great attributes.
L.H., Customer
Totally satisfied. You were a big help to us.
M.R., Customer
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
Michael's knowledge of Medicare is exceptional. There is so much more to know than we expected and he did an awesome job of presenting and explaining our options.
D.B., Customer
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
Since I know you and I know that if I have problems I can call you at any time. To me knowing I can trust you that you will take care of me. That means a lot. Appreciate your help. I think a lot of folks stay in there surrounding area so if they have a problem someone is close that they can talk to.
D.J., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
Looked and asked for references for a Medicare Supplement agent who will look for me needs rather than the needs of a particular supplement company. Sams, Hockaday and Assoc. were recommended and it worked brilliantly for us. Thanks.
K.L., Customer
Thanks for all your help with my accounts!
S.F., Customer
Thanks you offered the best coverage for lowest price and were easy to work with
K.S., Customer
