Here's what hundreds of our happy clients have to say…
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
My agent, Patty Gogerty, is always available to answer questions and prompt in response. She is always looking for the best option for me on my coverage.
L.H., Customer
Takes the time we need to explain it in a way we understand. Always prompt on calls. And has always found the insurance company that meets our needs.
C.K., Customer
Excellent information and friendly atmosphere.
D.B., Customer
Provided me with a good supplement insurance with a low monthly rate.
J.T., Customer
Janet continues to assist my needs by finding the best insurance programs that best suit my situation.
E.R., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
Luke has been very good at taking care of my insurance needs. He is such a personable young man.
C.W., Customer
Always there to answer any questions we might have and get us best coverage thank you
W.S., Customer
It gives Kris and I peace of mind knowing that you will keep us informed as to witch insurance is best for us. Thank You
D.B., Customer
Great contact flexibility, detail of answers provided.
W.S., Customer
It is helpful every year to know we are getting the best deal on prescription drugs and the best rates on our supplement insurance.
J.O., Customer
My agent is very caring about his customers/clients and is always ready to help with any problems that might arise. Also the honesty and integrity of the staff is very important to me. And, if a better plan comes along that may serve you better, he is on the phone giving you the options and opportunity to make a decision whether to change providers or not. I have always been completely satisfied with their service.
Teresa W., customer since 2013
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
You looked until you found the right plan for me and my wife. You explained everything very thoroughly to us. Thank You !
T. G., Customer
Michael has explained everything that we ask him about our supplemental insurance.
J.G., Customer
It's overwhelming when you have to change health ins when you've had the same company for years. But you had all the answers to switching to Medicare & made Roger & I both feel better about it.
K.R., Customer
Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance
C.H., Customer
You are caring and alert to my needs.
S. S., Customer
Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!
K.D., Customer
You were very helpful in finding a much better rate on my prescription insurance.
S. P., Customer
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!
C.D., Customer
I like having a agent that I can talk to face to face if I need to.
K.I., Customer
Luke is a super young man and makes a trusting agent. Wonderful to watch his little family grow (via pics on line). Keep up the good work Luke.
J.J., Customer
I wouldn't be able to determine the best policy to help with the prescription costs. Each year you do it for us which is a tremendous help for confused old people.
Robert B., customer since 2011
caring for my needs
keeping me with good choices
helping me make right choices
Customer since 2013
Patty is always so helpful helping us get the most for our money. She is so patient and understanding and did so much for my 91 year old relative as well as for me.
S.J., Customer
Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .
J.F., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.
C.C., Customer
We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.
K.F., Customer
When in neeed you always come thru
Shirley E., customer since 2013
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.
J.M., Customer
very personable, very knowledgeable, explained things thoroughly, really helped us to get what was best for us.
Mary R., customer since 2015
Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.
Customer since 2014
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
You answered all of my questions when transferring from the State to what you could offer. Thank you so much! I have recommended you to several friends.
Janet M., customer since 2015
Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.
B.M., Customer
always makes you feel at ease never pushy, friendly, good advice
S.R., Customer
As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.
Bonnie S., customer since 2015
Appreciate your expertise and attention.
M.L., Customer
My appointments with Janet Johnson were very affective for my health insurance and for my husband's too. I appreciate her good familiarity with us and improving our coverage.
D.H., Customer
Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.
Norman R., customer since 2015
Your service is great. Always available to answer questions or give advice.
Judith B., customer since 2014
Made it so easy to understand, spent all the time we needed answering our many questions and guided us to choose good reputable insurance groups to fit our needs
Customer since 2015
Honesty. It is important to me that people give good solid information so I can make the best choice for myself, and that is what I get at Sams/Hockaday. I never fell like I'm just trying to be sold something just to get a sale, I really do feel like I matter. I get honest answers to any question I may ask.
K.I., Customer
I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.
W.C., Customer
Very personal effort to bring about customer satisfaction. Friendly, courteous office staff.
R.B., Customer
