Here's what hundreds of our happy clients have to say…
Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.
J.T., Customer
I was signing up for Medicare first time, needed supplemental plan . Very helpful finding good plan with affordable premium. Follow up annually to see if still the best plan. Good service, friendly.
E. C., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
The guaranteed annuity rates more than double bank CD rates. At this point in my life, I want secure returns which I feel I am getting here. I am pleased with the help in getting supplemental insurance as well.
D.K., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
D.W., Customer
It has been a long time since I had to look for insurance coverage as I was covered by my employer. Now that I am going on Medicare and will no longer have insurance coverage by my employer, I needed someone with knowledge in the field to help me. Pat was not only very knowledgeable, she took the time to research the different companies and found me the best coverage for the cost.
William C., customer since 2015
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
you put a plan together and got it done.quick and easy.
J.W., Customer
You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.
B. M., Customer
Patty is so knowledgeable and helpful on Medicare supplemental and helps us navigate through this with ease. We have and will continue to recommend friends and family to her.
L.W., Customer
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
Very helpful, polite & knowledgeable.
J.H., Customer
I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.
J.M., Customer
Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.
P.D., Customer
You guide me to what is best for me in Healthcare related plans so I will make the best decision.
M. H., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
You are quick to respond and answer questions. You make me feel I am important to you and your business.
N.Q., Customer
You helped me find affordable supplement health insurance for myself and my husband
L.C., Customer
good explanations of ins. when I have questions I always get a prompt reply.
R.W., Customer
I felt comfortable talking to Patty about my insurance options for life and supplemental insurance and getting her input
M.S., Customer
Good customer service. Friendly and knowledgeable.
E.R., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
Appointment times are always kept. Service is at the highest level possible. So delighted you are our agent.
N. W., Customer
My Agent Laura Pecina has been very through in explaining all aspects of supplemental insurance for me and has followed up faithfully during renewal time.
R.F., Customer
I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.
C. C., Customer
Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.
D.F., Customer
Time well spent. No rush. Makes the best recommendations.
N.R., Customer
You were very informative and answered our questions very precisely
T.Y., Customer
Looked and asked for references for a Medicare Supplement agent who will look for me needs rather than the needs of a particular supplement company. Sams, Hockaday and Assoc. were recommended and it worked brilliantly for us. Thanks.
K.L., Customer
Professional and friendly service found flaw in competitors website while I was trying to gather information from them.
E.R., Customer
Friendly and information was explained very well. We have already recommended you to some of our friends.
R.D., Customer
I appreciate the research you do for us each year on prescription plans available for our particular needs. This is an outstanding service. Thank you.
W.I., Customer
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
Lead me in the right direction for helping me to go with what was best for me. I felt you helped me with choosing what options were best for my retirement. Thank you!
L.S., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
Can always call and get an answer or a call back the same day
G.T., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
I find Patty Gogerty to be very honest and straight forward. She's explained everything to us in language that I could understand. Very nice experience.
M.R., Customer
Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.
J.H., Customer
Very good service,they know what they are doing.
R.P., Customer
Michael was so easy to talk with and I have referred several people to him
B.S., Customer
The entire team is wonderful. Michael is very professional and Is always available when needed. The expertise and guidance with my financial planning has been exceptional. I highly recommend Sams Hockaday and Associates
M.B., Customer
I know you do your best to find the right and most affordable insurance for our needs.
L.C., Customer
Patty has always been responsive to my needs and gone out of her way to find the right fit.
I.H., Customer
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
You showed up at my door before I was ready to get supplemental insurance. But I remembered you because of it. Then, before I signed with you I had tried to see if I qualified for any help with costs thru Human Services. I didn't, but I was told by a caseworker to check online for what was offered. When I mentioned your company, she said you were very competitive and up to date. She had a good report about you. You have been very attentive, friendly and helpful at all times.
Customer since 2015
Mr. Sams, You made a confusing time about insurance a not so bad experience, we liked that you gave us the best choice for us.
S.M., Customer
<p>Luke was so personable. He made it very easy on me. Loved doing business with you all</p>
Catherine W., customer since 2015
