Here's what hundreds of our happy clients have to say…
All my insurance needs and questions have been taking care of promptly and expertly!!
L.C., Customer
Everyone is friendly & business like @ the same time. Two great attributes.
L.H., Customer
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
You explained the issues in easy to understand terms and followed up with the commitments as promised.
M.L., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
Come to our house and helped us pick out the policy that would fit our budget very kind and very courteously
L.H., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
You are always there if I have questions. I have seen the stats and figures through visits with you and feel I have a leg up on offers coming thru the mail.
I appreciate the yearly check in with me to make sure I'm at the best place.
L.L., Customer
Each year you check for the best fit for me. We make changes when necessary and I feel well covered.
N.C., Customer
We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.
B.B., Customer
I know a little about a lot of things but unfortunately insurance isn't one of them. I appreciate your office, and especially Patty, making our choices for insurance simpler to understand. She is able to take the guesswork out of this very important decision.
V.B., Customer
Thanks for all your help with my accounts!
S.F., Customer
Seemed to care, didn't push something I didn't want, and gave me what I wanted. Plus a great assistant who knew what she was doing.
D.W., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
Patty explained the differences between the policies and the companies offering them so I would have as much information as possible to make a decision about my insurance. I really appreciate that.
B.A., Customer
Patti, If we have a question you either answer it or get back to us with the answer. We have not had any negative issues with Cynthia or myself. We can ask for no more. Thank you.
L.D., Customer
Janet continues to assist my needs by finding the best insurance programs that best suit my situation.
E.R., Customer
I have already recommended Patty to others and even brought one friend in for a consultation and he ended up purchasing insurance.
C. G., Customer
good frienly service,on the ball,just good people,,
Blaine A., customer since 2011
Michael does out standing job helping us get through the land mine health care systems we have to deal with! When we have questions and call Michael ALWAYS gets back with you! Has helped save us money on our cost! You are in good hands when dealing with Michael Sams!
D.W., Customer
I was very happy with Michael Sams. I wasn't sure what to expect when starting Medicare but he made it simple with his guidance. Thanks so much!
K.J., Customer
You are caring and alert to my needs.
S. S., Customer
You did all the work to determine the best policy for us.If I attempted to do it myself,it would be a blind guess.I'm old and lazy,someone doing the work for me is appreciated.
R. B., Customer
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.
R.B., Customer
I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.
W.C., Customer
Patty Gogerty is always there when I need her. Very knowledgeable on the product and company she has selected for me, and makes me feel like I am the only client she has to deal with. Keep up the great job Patty !
M. L., Customer
I have been provided with excellent, professional care from Sams Hockady through my representative Janet Johnson. She has always been there to promptly and effectively answer my questions and see to it that my insurance needs have been met. I place absolute confidence in Janet and Sams Hockaday.
S.S., Customer
Very helpful in comparing the various products available on the market.
Customer since 2015
It's always so easy to get the answers I need when something comes up,everyone is eager to help
B.B., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
Our agent, Laura Pecina, was a delight to work with. Laura was able to navigate us through uncharted waters, providing the best options for supplemental insurance and drug coverage. Enabling us to make an informed decision, which we greatly appreciated. My husband and I look forward to working with her in the future.
L.R., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!
Greta P., customer since 2015
I have recommended my friends to your company. I am very pleased with the services I have received from Michael. He is very knowledgeable and very personable.
R.R., Customer
Communication was good. Informative and helpful
D.S., Customer
Hi Luke, You have been vey helpful in helping me with my insurance needs. I would recommend you to my friends. Thanks again for your help. Lois
L.B., Customer
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
As well as being very professional, Luke handled my needs and requests on a personal level, though we do not know each other personally. As the process began, I had a few questions and called Luke for clarification. Luke is very accessible and if he is not available when I call, he has always returned my calls in a timely manner. I will be happy to recommend Luke Hockaday to anyone who nneds to shop for insurance policy coverage.
D.J., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.
S.F., Customer
Appreciate your expertise and attention.
M.L., Customer
I haven't really had much interaction with anyone since I got signed up with CSI so it's hard to answer this question.
J.M., Customer
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
Turning 65 is great...Medicare and supplements are very confusing for me. Patty made the decisions so easy and I feel confident she will continue to direct me. What a great asset to your team. Thanks Paaty!
D.D., Customer
I am very pleased with this insurance I have with you. Hi Luke hope you are all doing good Lois
L.B., Customer
It is obvious that agent, Thomas Gallion, cares about people. He is always checking and being careful to find the best insurance to cover our needs.
D.B., Customer
I did send my sister Connie Harrold to you and you helped her husband with a saving policy
M. C., Customer
Patty Gogerty is the ABSOLUTE BEST person around to discuss healthcare for seniors! My husband and I are both nurses and are inundated with insurance "plans" and things wanting our money... She is smart, knowledgable, and available to her clients... We have told many people about her and what she can do for them, but many are skeptical, to say the least, with all we have coming at us daily..... We will never change! Give 'em heck Patty! Linda & Harold Baldock
L.B., Customer
