Here's what hundreds of our happy clients have to say…
Michael, I would say you were very professional in explaining to me all my options, and did so in a very relaxed atmosphere without any undue pressure. Basically, I believe you were genuinely concerned with my personal needs.
J.D., Customer
I wouldn't be able to determine the best policy to help with the prescription costs. Each year you do it for us which is a tremendous help for confused old people.
Robert B., customer since 2011
you always called me back. You looked for ways to save us money on my insurance.
G.B., Customer
Good communication and follow through....Thank you very much..
T.J., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.
S.F., Customer
Simple very helpful and pleasant.
N.D., Customer
You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us.
I definitely rate you a 10.
L.A., Customer
We appreciated your help in getting the right plan to fit our needs. We also like the personal service.
J.W., Customer
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.
M. C., Customer
You are always helpful and take time to answer any concerns or questions we have.
A.K., Customer
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
Michael always makes time to answer my questions (keeping in mind my lack of good understanding of insurance) and helps me make the best decisions of what works best for me. Very knowledgable and patient.
Joyce H., customer since 2011
Your knowledge of all insurance was mind easing after. Trying to go through all the searching on our own. Would much rather visit with you and get all the answers needed.
G.C., Customer
We feel that we get the best policy at the best price.
D.T., Customer
Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.
T.F., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
you were great help easing our minds on which company to get for our needs .
G. C., Customer
My situation in a bit different - I am taking care of my mom's affairs and had NO idea how to choose supplemental insurance for her; especially because of her needs. Michael laid out all of the options for me and talked to me with words I could actually understand (no insurance jargon) and answered all of my questions. He told me what to expect each step of the way. Michael took this daunting task off my shoulders and really helped me.
G.P., Customer
Personalized Service
K.L., Customer
The most specific thing that I liked about dealing with Patricia Gogerty is her command of the facts about the insurance industry. In my case I needed health insurance to go with my Medicare and Patricia had all of the answers. She is also very price conscious. My wife and I have appreciated her guidance in dealing with supplemental insurances.
M.K., Customer
Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.
Customer since 2014
Great customer service, great rates!
L.K., Customer
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
Explained very confusing procedures and requirements in a easily understood manner. Excellent knowledge and professional service. Have already given your contact information to others.
N.P., Customer
Very knowledgeable , friendly and efficient also very trustworthy.
E.V., Customer
Sams/Hockaday & Associates are always ready to care for their customers. If there are any questions or concerns that one might have then Sams/Hockaday and their agents are there with the answers to your questions and concerns and more than willing and able to serve their customers in a timely and effective manner.
K.H., Customer
Great service and attention. Very knowledgeable and had our best interest and future in mind.
M.P., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
Great follow-up and above and beyond service!
K.W., Customer
Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.
J.H., Customer
You are concerned that I get what I need at a price I can afford. When I have any questions, you don't put me off. You try to get everything I am asking taken care of and I really appreciate it.
M. N., Customer
I can always call my insurance rep Patty when I have questions and she gets backto me immediately with answes and help. It is very reassuring to me.
N.S., Customer
Michael, I have recommended your company to many of my friends! I tell them what good care you take of me! (Someone has to!!!).
R.R., Customer
I need to know who my agent is since Dianne is retired.
B.T., Customer
Returned Phone calls - Follow through.
Customer since 2015
Was very friendly and helpful . Pat went the extra mile to help me and I appreciate it very much.
P.D., Customer
You are always very helpful when we need you
Harrell E., customer since 2013
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Your company returns calls promptly and offers so much help for the questions and situations that I have. You have been a great help to me.
J.H., Customer
I think you have my best interest to help us
W.R., Customer
Prompt, courteous service from all staff. I like that I can make a request and it is taken care of without having to wait for my agent to get back to me, then have to explain the request again. The support staff takes the request and runs with it. Thank you for saving my time!!!!
D.C., Customer
I don't think you could do anything different to make it any better you're the best
P.T., Customer
it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.
C.C., Customer
Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.
S.F., Customer
good explanations of ins. when I have questions I always get a prompt reply.
R.W., Customer
I love the competitive prices you were able to secure for me on both the drugs and supplemental health policies. Also for the first time in about 3 years I am able to use some recommended medicine from my dermatologist that I was unable to recieve with the other policy . Thanks for the great effort. Larry
Laurence P., customer since 2014
Meeting with Luke was a little like talking with a family member, no push in the direction he thought best, but here is the problem what do You think and can I help you get there.
R.B., Customer
Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.
P.F., Customer
