Here's what hundreds of our happy clients have to say…
You respond in a timely fashion. You also keep me nformed.r
Gloria J., customer since 2011
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.
C.D., Customer
Your company is right here in town and easy to access. Patty has been very knowledgeable and helpful anytime I have questions. I recommend your company to everyone I know. Thank you for your service!
K.D., Customer
Love Michael Sams honesty and his sincer help he has provided me..
R.T., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
The thing I like best is that you do the research and know the companies and the coverage they provide. You are able to recommend the best plan for my needs.
T.G., Customer
They found me the best value for money in Medigap insurance. A good job.
G.O., Customer
My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.
K. H., Customer
Michael was so easy to talk with and I have referred several people to him
B.S., Customer
You made my wife comfortable, and she's not a #'s person.
M.S., Customer
Friendly, specific and helpful.
L. S., Customer
I have a genuine feeling that you are sincere in wanting to help others to get their needs met, not just wanting to sell insurance. I have had that experience, but feel like your agency is not one of them.
Loretta B., customer since 2015
Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.
S.J., Customer
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.
R.M., Customer
I have been extremely pleased with my representative, Patty Gogerty. She takes good care of me and makes sure I make the right choice for my insurance plans.
M.D., Customer
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
Clearly explained the basics of Medicare supplement coverage in laymans terms so that we could easily understand the coverage and our options. Assistance with signing us up for coverage was invaluable. We also appreciate the staff's support in answering any questions we had regarding claims.
D.B., Customer
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
Michael does a thorough and efficient job explaining.
L.M., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
Your explanation of the services you offer that we are using.
N. J., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
Provided me with a good supplement insurance with a low monthly rate.
J.T., Customer
The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.
J.S., Customer
You are there to help with any questions or concerns we have.
B.C., Customer
I have been provided with excellent, professional care from Sams Hockady through my representative Janet Johnson. She has always been there to promptly and effectively answer my questions and see to it that my insurance needs have been met. I place absolute confidence in Janet and Sams Hockaday.
S.S., Customer
Always know we are in good hands with Laura looking after our needs.
G.C., Customer
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Great contact flexibility, detail of answers provided.
W.S., Customer
I really appreciated the various options you gave me. I felt you were truly interested in helping me make the right decisions.
C. W., Customer
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
You made it easy by coming to my home to discuss options for a Medicare Supplement, explained the choices and providers clearly so I could make the best choice for my needs, went above and beyond to help me select the best drug plan for my needs, provided phone numbers and web sites so I could finalize my choices, and followed up afterwards to make sure there were no problems. And when I thanked Laura Pecina for her efforts, she said she was just doing her job. I greatly appreciate both Laura Pecina and Sams/Hockaday, and will be proud to recommend them to others.
B.N., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
I've been the one to read on information as it pertain to us at our ages.So when Robert had to take social security early.We were at a lost as to what steps to take for medicare. Mike was a referral and I thank God for that.He put us on track.( I doubt I could of comprehended what to do within our time frame)
R.B., Customer
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
just very friendly and always answers all of our questions in a timely manner. Also looking out for the best deals for us.
Customer since 2015
I was able to talk with Patty on a Saturday so I don't miss work.
C.S., Customer
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.
L.B., Customer
Friendly personal service, agent had lots of information
R.H., Customer
I was made to feel that I was important to your company. I appreciate the honesty and integrity of the employees. I was also told to call anytime that there was any questions concerning my policies. Everyone in the office is pleasant and willing to take time for you.
T.W., Customer
You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.
J.B., Customer
Appointment times are always kept. Service is at the highest level possible. So delighted you are our agent.
N. W., Customer
Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.
W.H., Customer
You and your staff were quick to answer any and all questions we had!
M.K., Customer
