Here's what hundreds of our happy clients have to say…
Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!
B.S., Customer
Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.
L.W., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
You're recommendations for insurance company's has proven good and it's nice to know that you are monitoring these companies and recommend changes when they are appropriate.
D.G., Customer
I know that anytime I have a question or concern, you are only a phone call or email away! You don't know what piece of mind this gives me. I appreciate you and your staff for taking such good care your customers!
N.H., Customer
Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.
D.K., Customer
You always watch for a better program to save me money and be sufficient for my needs. It has always turned out to be better then the previous one.. Thanks Michael Sams I can trust you.
R.R., Customer
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
We like how you answer our questions. You always pick excellent Ins company's that fill our needs.
N.L., Customer
you are easy to work with you & your people thank you.
H.K., Customer
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
You always give me great service and look for what is right for me (that I can afford) in regards to insurance.
C.A., Customer
Friendly, and caring
K.L., Customer
it was great the way all my options were so readily available for me to see and compare. Your system is so easy to understand and you are so helpful. Insurance is a very complicated process for most of us under the best of circumstances. At retirement, it is even worse. You made it seem easy. Thank you.
C.C., Customer
Ease of communication and results. Both great.
M.C., Customer
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
We loved the way that you took the time to explain the different options to us, even though you were sick.
J.B., Customer
Luke Hockaday is my agent and that insurance firm will help you in every possible way to get the best price for you. And from year to year review your insurance. Give them a call you will feel the same way i do.
S.B., Customer
I appreciate the personal service, I feel that Janet is working very hard to find just what I need.
M.J., Customer
Laura, very pleasant and works very hard for you ,to get the best coverage a the lowest possible cost.
M.W., Customer
Luke, your personality, the way you treat people, by the way you find answers to their questions, and you return phone calls.
Gary B., customer since 2012
I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!
M. F., Customer
It is obvious you know your stuff. Glad you do because I do not have the energy to do the research.
M.M., Customer
Michael, I like that you are always on top of the changes that will come my way. I like that you give me plenty of time to make changes. I like that you are approachable and concerned with my smallest questions. Thanks!
C.M., Customer
Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.
B.M., Customer
You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.
M.C., Customer
Always there to answer any questions we might have and get us best coverage thank you
W.S., Customer
I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.
G.B., Customer
Great personal service
G.H., Customer
I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.
David B., customer since 2011
I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.
J. I., Customer
Good customer service. Friendly and knowledgeable.
E.R., Customer
Sam's is very knowledgeable with insurance plans and extremely helpful in selecting the right plan for me.
W.H., Customer
Very responsive to our needs. That is important to us. .
J.U., Customer
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
You saved me money , and you know what you're talking about. I appreciate it and thank you.
Customer since 2015
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!
B.S., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
<p>Patty has taken care of being sure I have had the best coverage for the money for over 15 years. She always alerts me to any better coverage on her own.
She takes the time to explain all the options to you and gives a clear picture. She is a dedicated and resourceful agent.</p>
Linda H., customer since 1996
They help me a lot to choose the right plan for my age.
G.J., Customer
I really appreciated Janet Johnson's help. She was professional, courteous, knowledgeable, and went out of her way to find us the best possible solutions for our insurance needs.
R.D., Customer
We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.
C.D., Customer
Because you have an older representative, I feel much more trusting. This person has not only seen and learned about all customers, but she has experienced her own life and understands closer to home the needs of those getting older.
L.L., Customer
All was handled extremely well and we are absolutely going with the plan you offered as soon as we are able to leave our current holder without penalty. You guys are a 10!!
J.G., Customer
I think it is great that you keep up with what's in my best interest where my insurance is concerned. You are always available if I have any problems. Thank you for your service.
R.M., Customer
excellent presentation and follow up. Felt that my questions were answered.
R.W., Customer
Everyone is very friendly and willing to help, but I do hope that the agents get a little more aggressive about getting Letters of Coverage for clients and I could have used a little more help with dealing with One Exchange, although Taylor and Joyce were helpful. Thank you, Pamela Cox
P.C., Customer
We appreciate the continued service of our account.
B.F., Customer
We felt we could trust what you thought the best insurance for us would be. We feel we can contact you for any questions we might have.
Majorie S., customer since 2015
