Client Testimonials

Love the low copays on our meds

Very informative, answered all our questions we asked and was very personable. Thank -you for all the help.

You were very friendly and easy to talk to. I feel you are very knowledgeable about your policies. I like the idea of being able to talk to someone face to face. Also you didn't hound me. You gave me time to make my decision & call you back. Thank you.

Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.

Worked hard to help me and I appreciated do your patience in explaining and answering all my questions. Very professional. Thanks

Luke is very personable and helpful.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.

You've always been able to answer all of our questions in a very professional way... and it speeds up the whole process of figuring out what insurance is the best

You always answer all my questions.

OUR agent was very informed. easy to talk to, also answered any questions.

Very helpful, polite & knowledgeable.

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

It is helpful every year to know we are getting the best deal on prescription drugs and the best rates on our supplement insurance.

Luke is so helpful and makes sure he gets me the information I need in order to make the best decision.

Good comparison of different insurance available saving us as much as possible and still providing good coverage.

We are completely satisfied with the service we receive from Laura Pecina. She has saved us money on our policies and keeps us updated on any changes.

Professional and friendly service found flaw in competitors website while I was trying to gather information from them.

You've always given us great advice paying attention to the details of our lives as well as the regulations. We've recommended you to three friends.

I have had so many questions and all have been answered many times until I understood thank you for always being there

Michael helped me a lot when I was getting ready to sign up for Social Security. He found the best plan for me.

I appreciate the fact that you contacted me with the offer to improve the interest on our savings, otherwise we would still be collecting the miserably low rates we were receiving.

You guide me to what is best for me in Healthcare related plans so I will make the best decision.

The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.

Laura calls me before I need to call her. She takes care of my account as if she's family! I wouldn't go anywhere else. If I have a question, she gets the answer quickly and makes certain this answered my question. The best part is I feel she's always looking out for me.

Luke was friendly and low key.(not the high pressure type which turns me off.) Was knowledgeable and provide timely service.

Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.

It is always nice to know there is someone that can help you understand and not rush the process. We feel relaxed knowing we have receive the best knowledge available.

I am very happy with the personal service

<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>

It has been a long time since I had to look for insurance coverage as I was covered by my employer. Now that I am going on Medicare and will no longer have insurance coverage by my employer, I needed someone with knowledge in the field to help me. Pat was not only very knowledgeable, she took the time to research the different companies and found me the best coverage for the cost.

My agent is very caring about his customers/clients and is always ready to help with any problems that might arise. Also the honesty and integrity of the staff is very important to me. And, if a better plan comes along that may serve you better, he is on the phone giving you the options and opportunity to make a decision whether to change providers or not. I have always been completely satisfied with their service.

Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.

It's very comforting to me knowing that Michael will search out the best Medicare supplement for me, and I don't have to worry about it.

Sams/Hockaday & Associates are always ready to care for their customers. If there are any questions or concerns that one might have then Sams/Hockaday and their agents are there with the answers to your questions and concerns and more than willing and able to serve their customers in a timely and effective manner.

I greatly appreciate the effort you put forth in finding me a new company with Plan G.

Entering into the medicare system was overwhelming. Michael helped us navigate the labyrinth with good humor and generosity. He was always available to answer our many questions and he never made us feel like we were imposing on his time. He found us the perfect policies to meet our insurance needs. A great person to work with - knowledgable and a really nice guy.

Patty, you were recommended by a co-worker of mine and I've never been disappointed. I appreciate you always getting back to me and in knowing you are trying to stay on top of things in order to get us the best and most economical insurance coverage possible for our budget. We appreciate all you do, much more than you realize.

Without asking you found me a more affordable insurance. You were helpful getting my refund from the insurance I was canceling. I feel like you were very sincere in saying if I need anything I can call. Really appreciate how kind you were. I would be happy to recommend you and your firm to anyone.

I was impressed with the 20 o/o coverage priemium for Medicare and the drug coverage. With my original drug coverage plan going up you saved me quite a lot other wise I wouldn't have been able to afford it or the Medicare supplement. Thank you.

Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.

I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!

You were very professional. It was obvious you put your client's interests first. You were not the least bit pushy. I have already made recommendations for your office to acquaintances. My doctor wanted to know if anyone in Decatur specializes in insurance and benefits and I told her about your group.

Even though I live out of state now, I still receive your personal, yet professional, expertise. It's great to have a trusted agent who is just an email or a phone call away. I always feel a little more confident once I talk to Patty.

You are quick to respond and answer questions. You make me feel I am important to you and your business.

Very knowledgeable and friendly and the answer to all questions thank you Laura

Friendly, specific and helpful.

You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us. I definitely rate you a 10.

I wouldn't be able to determine the best policy to help with the prescription costs. Each year you do it for us which is a tremendous help for confused old people.

I thought you were very helpful and went that extra mile to help us.