Client Testimonials

everything appears to be going good with the coverages you provided for me since going to medicare. Pat continuously checks the policies available and gives me the best coverages for my money.

You listened and were patient and thorough with your explanations. I've already recommended you to several people.

Always returned my calls and walked me through the entire process. You made it very easy and answered all my questions.

My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.

Time well spent. No rush. Makes the best recommendations.

I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!

Patty is so helpful and knowledgable. I know I can count on her.

It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.

Whenever I have a question I contact Patty and she gets back to me promtly with the answer

Well prepared. Friendly. Saved us money in insurance. Easy location to get to. overall impressed. Looking forward to working with him in the future. Prompt in returning calls.

As well as being very professional, Luke handled my needs and requests on a personal level, though we do not know each other personally. As the process began, I had a few questions and called Luke for clarification. Luke is very accessible and if he is not available when I call, he has always returned my calls in a timely manner. I will be happy to recommend Luke Hockaday to anyone who nneds to shop for insurance policy coverage.

I appreciate your staying in touch with me and making sure I have the best policies to handle what I need from them.

I appreciate your continuous monitoring of insurance companies to obtain the best coverage at the best price.

You have been honest and saved me some money.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.

I think it is great that you keep up with what's in my best interest where my insurance is concerned. You are always available if I have any problems. Thank you for your service.

I am very satisfied with the service and help navigating all of the health insurance options available. Patricia Gogerty has went above and beyond my expectations in getting the right options for my wife and I. We are very pleased with our treatment there, and have recommended them to several friends.

Great customer service

You showed up at my door before I was ready to get supplemental insurance. But I remembered you because of it. Then, before I signed with you I had tried to see if I qualified for any help with costs thru Human Services. I didn't, but I was told by a caseworker to check online for what was offered. When I mentioned your company, she said you were very competitive and up to date. She had a good report about you. You have been very attentive, friendly and helpful at all times.

Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!

I like the ability to see multiple plan options compared side by side.

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

Very knowledgeable in Medicate information to help someone make decisions.

I appreciate the fact that I feel as if the company is looking out for me. I don't have to spend my time chasing down unpaid claims like other companies have left me to do. I'm old fashioned in that I like to feel that as a customer I'm appreciated and Sams/Hockaday does exactly that!

Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.

Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance

Very helpful with getting best coverage at the right price.

Very helpfulll with getting the right med insureance.

Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you

Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!

I felt comfortable talking to Patty about my insurance options for life and supplemental insurance and getting her input

Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.

You are always helpful and take time to answer any concerns or questions we have.

when I have question it always answered in a way I can understand and if there are any problems you all go the extra mile and make the call for me and get back with me instead of me trying to answer the questions I don't have answers for so thanks a lot

Michael Sams provides responsive, knowledgeable guidance and recommendations to helps seniors make informed and appropriate decisions.

good explanations of ins. when I have questions I always get a prompt reply.

Laura is a great person and was able to answer my questions and help me understand the process of what I needed.

Everyone talks about customer service, but Sams/Hockaday does it every day.

I felt that my best interests were the driving force in the information provided to me. The level of knowledge & caring shown by everyone in the firm made me feel very secure in my decisions.

We Have already referred people. I like having local people to call if there's a problem . You fill out the paper work and make it much easier for us.

I appreciate the personal service, I feel that Janet is working very hard to find just what I need.

Keep me informed and handle my reimbursement forms. This means a lot to me.

I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.

You have the ability to compare rates, etc. with a number of companies. It would take us days to do similar comparisons.

When I call with a question regarding my insurance there is always a cordial reply on your end. If the gals need to have Michael call me he does so in a timely manner. I would most certainly recommend this insurance agency. E Kay Thames

Janet continues to assist my needs by finding the best insurance programs that best suit my situation.

You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.

I truly appreciate The time and effort you put into trying to fine the best possible insurance plans for my situation. My wife will shortly be turning 65 and I know she will have the same confidence in the way you conduct your business as I do. Thanks again and God Bless

Attention to detail. Patty is very helpful.