Here's what hundreds of our happy clients have to say…
Treated us with kindness and respect. Answered all are questions and go us a insurance at a much lower cost than what we were paying.
J.T., Customer
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
Personalized, friendly and efficient service!
J.B., Customer
Customer service is great! I like that we get a return phone call so quickly.
J.C., Customer
Patty gogerty responds to our needs & updates us when needed
P.G., Customer
I met about a Medicare supplement policy. I enjoyed meeting with Patricia Gogerty and she was so helpful. I would definitely recommend my friends who are retiring to meet with her. I will admit I was not "ready" to go on Medicare, but we all reach retirement age whether we like it or not!! But, I was very glad someone referred me to meet with Patricia Gogerty. She put me at ease and walked me through exactly what I needed. She was great!!
J.H., Customer
Sure appreciate you being there when insurance matters get confusing and hard to understand. When I need direction I call Mike Sams.
W.H., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
<p>Very prompt in getting back to me. Explained everything explicitly. Very happy with Patty!</p>
Karen B., customer since 2015
Luke and office staff are very friendly and so helpful with any questions we have had.
S.V., Customer
Patty was very patient and understood my needs for medical insurance. She was kind and took time to understand my situation, my budget, and gave me assorted policies to make a good decision for me. I appreciate her professionalism and kindness.
C. A., Customer
We get very prompt call back and service. If we have a problem you always help us.
D.B., Customer
Service was excellent, precise and to the point.
Diane H., customer since 2015
Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks
P.D., Customer
Made it so easy to understand, spent all the time we needed answering our many questions and guided us to choose good reputable insurance groups to fit our needs
Customer since 2015
I really appreciated the various options you gave me. I felt you were truly interested in helping me make the right decisions.
C. W., Customer
I have been provided with excellent, professional care from Sams Hockady through my representative Janet Johnson. She has always been there to promptly and effectively answer my questions and see to it that my insurance needs have been met. I place absolute confidence in Janet and Sams Hockaday.
S.S., Customer
My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.
K. H., Customer
Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.
T.F., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
Michael Sams understands our needs and financial abilities. He found plans that helped us. We trust his knowledge and trust his integrity.
Patricia A., customer since 2011
You come to a place in life that you need professional help with such things as life and health insurance. We have had Luke Hockaday as our Agent since he first started with Sams/Hockaday, and we really like the way he can call these many Insurance Companies and get quick results. He is very professional, yet he has a neat sense of humor that goes a long way. If you need the same help that we depend on, just call Luke @ 217-433-9214 and tell him Janet Jackson sent you!
J.J., Customer
One on one contact rather than talking to a robot on the phone. Knowledge of insurance plans and help when its needed.
L.H., Customer
Michael Sam's has always been very accommodating to my schedule. He explains things so I can understand. He answers all my questions whether in person or text. I have recommended Michael to several of my clients/friends. Very pleased with his services.
C.S., Customer
Everything. You are knowledgeable, friendly, and prompt.
M.T., Customer
Laura did a fantastic job taking care of me (even though I bugged her a lot). Always very friendly and so helpful. Thank you Laura for your help.
V.W., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
We kept communicating on an awkward agreement with Caterpillar and Oneexchange group. It was uncharted territory that required customers and agents to fight bureaucracy and federal restrictions for release of information. The System is definitely broken but my agent stayed with it until we achieved our goal
A.D., Customer
Luke has been the answer man for us.
S.S., Customer
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
Honesty. It is important to me that people give good solid information so I can make the best choice for myself, and that is what I get at Sams/Hockaday. I never fell like I'm just trying to be sold something just to get a sale, I really do feel like I matter. I get honest answers to any question I may ask.
K.I., Customer
You saved us a substantial amount on our policies. We also know that you'll be there whenever we need you. Thank you Michael
R.G., Customer
Being very helpful and getting me the best Insurance that I can afford.
B.V., Customer
It's very comforting to me knowing that Michael will search out the best Medicare supplement for me, and I don't have to worry about it.
N.B., Customer
Knowledgeable and friendly. Always making sure I understand everything.
L.H., Customer
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
I like that you are easy to contact and knowledgeable .
R.H., Customer
Patty is the reason we are with the company. If she were to move to a different company, we would move with her.
J.A., Customer
Always helpful and get answers quickly for next.
C.V., Customer
Janet continues to assist my needs by finding the best insurance programs that best suit my situation.
E.R., Customer
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
You are always very helpful when we need you
Harrell E., customer since 2013
you answered all of my questions and help point me in the right direction on insurance policies
E.M., Customer
Just personal attention to the smallest details.
R.B., Customer
