Here's what hundreds of our happy clients have to say…
Michael Sams went the "extra mile" to help with our decision. He went over all our options and made sure we understood everything. He made it easy to follow up with a call or text and we never once felt like we were bothering him with all the questions we had. It was hard decision that he made so easy. Would highly recommend Sams/Hockaday to anyone!
R.S., Customer
Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.
D.T., Customer
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
You made the process easy to get a drug prescription plan and life insurance.
L.S., Customer
I love Sam/Hockaday... When you call Luke he will call you back before his day is done. Set up appointment with you. I like when you can go in to a establish family Owened business and are welcome with open arms and not pressured. I also like they check your files from year to year. I would highly recommend Sam/Hockaday ass.
S.B., Customer
You looked until you found the right plan for me and my wife. You explained everything very thoroughly to us. Thank You !
T. G., Customer
Very good service,they know what they are doing.
R.P., Customer
Patty listened to me regarding my insurance needs and budget. She was personable and caring.
C.A., Customer
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
I came in to get health insurance after loosing my job. Michael helped me get health,eye, and dental ins. He also gnt me signed up for SS. I had 401-K and other things h3d helped me with. Would and have told friends about his kindness and all the help he has done and is still doing for me. Thanks for all of Michael's help.
D.H., Customer
Quick responses to questions and good follow up.
J.A., Customer
Our agent, Laura Pecina, was a delight to work with. Laura was able to navigate us through uncharted waters, providing the best options for supplemental insurance and drug coverage. Enabling us to make an informed decision, which we greatly appreciated. My husband and I look forward to working with her in the future.
L.R., Customer
Your company continues to give great customer service. That is the mainstay of an exceptional company. The employees all must share in that belief which makes them exceptional as well. Keep up the good work!
M. W., Customer
Appreciate your expertise and attention.
M.L., Customer
Patty took a complicated Medicare sign-up and made it simple for both my wife and for me.
L.P., Customer
the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.
S.B., Customer
Their selection of plans that meet my needs have saved me money. They handle paperwork for reimbursement from my former employer
J. F., Customer
Janet has always been available by phone to answer our questions or find the answers for us! She's working on a case that happened out of state over the Christmas holidays in Texas.
We have recommended Janet to a friend,
Customer since 2013
Your quick and efficient response to a client is what Sams Hockday is know for in this area and the fact that you always keep on top of client needs. I always appreciate that you call me at renewal if you see changes that I need to be aware of, and do what ever it takes to keep my premium at the lowest point. Your employees are always great to deal with . You are always at the top of my referral list ! Keep up the great work.
Marilyn L., customer since 2014
I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.
Cynthia S., customer since 2015
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.
C.D., Customer
Laura is very dedicated to her clients ! She is very good about following up on all the changes that take place every year and finding the best insurance to fit your needs !
J.F., Customer
Help set me up with a good supplement. When my wife retires we will get her's also.
R.S., Customer
A lot of complicated information was explained in a clear and concise manner. Michael was open to any questions I had and took time to answer them. Thank you.
Customer since 2015
Michael has explained everything that we ask him about our supplemental insurance.
J.G., Customer
Took time to come to our home and explain to us about the different coverages and suggested what would work best for us. Saved us money and set up payment process. Office personnel have always been courteous and provide information upon request.
J.T., Customer
Luke, you came along just at the right time when we had to choose our own insurance and you sold us on your easy going manner and the fact we had many choices in your company to choose from.
J. J., Customer
Patty is always so helpful helping us get the most for our money. She is so patient and understanding and did so much for my 91 year old relative as well as for me.
S.J., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
Patty has been very helpful in securing good insurance for us. We have already recommended her to friends.
W.J., Customer
They help me a lot to choose the right plan for my age.
G.J., Customer
Made it very easy to understand and select the appropriate plan
D.E., Customer
Felt very comfortable with you and your team. You made us welcome, explored all the avenues and strived to make a complicated system (Medicare, supplemental, etc.) easy for us to navigate and understand while also finding the best and most cost effective solutions.
Helene F., customer since 2015
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
You and your service is extremely helpful for myself and my husband, your knowledge helped us understand all the questions we ask about Health Care.
J.W., Customer
We both felt that our agent (Laura) explained things very well andwas trying to helpus.
M.P., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
You are very good at keeping us informed as to which plan is best for us and why. As far as I'm concerned, you are the go to guy when it comes to insurance. If I had cash to invest I would go to you with that also because of your honesty and not pressuring us.
I definitely rate you a 10.
L.A., Customer
I find Patty Gogerty to be very honest and straight forward. She's explained everything to us in language that I could understand. Very nice experience.
M.R., Customer
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
Sams/Hockaday and staff are always very informative , friendly and professional.
L.G., Customer
Laura designed my wife's and my needs to fit our lifestyle and budget. She takes time to understand the needs you have and what fits us both with great coverage for a balanced financial expectation.
B.L., Customer
Helped get lower fees for my wife's part d without even asking you to do it, we appreciate the excellent way you make us feel that we are important. I have referred business to you several times and I think those referrals also referred contacts to you.
P. C., Customer
Laura has helped us sort through all the information on health care that is something we find overwhelming!
P.B., Customer
I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.
Customer since 2015
You took the time to listen to our concerns without pushing your way to lead us into decisions that were not ours. Some of us older people just enjoy learning that their is still good ole trust in my handshake business people to deal with, and we thank You.
R.B., Customer
Friendly, and caring
K.L., Customer
Personalized, friendly and efficient service!
J.B., Customer
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
