Client Testimonials

Great personal and professional people. Always leave feeling great about everything we were following up on.

Each year you check for the best fit for me. We make changes when necessary and I feel well covered.

Always in touch. No pressure, just advice!

I appreciate the fact that you continue to try to find more economical costs for my insurance needs. Thank you Michael for your continued interest.

I liked being told that you would be there for any question and that you would take care of any problem. Just let you handle it. That sounds good to me!

We have received great quality service from Luke and staff while checking into insurance as Seniors. We do feel you truly care about our needs and have made us feel very welcome.

Good customer service. Friendly and knowledgeable.

The personal attention given to me and my wife. Taking time to make sure we understood what was available and showed us the different options and what were the best options.

Very good service,they know what they are doing.

Using my med list in looking at insurance options has been very beneficial to us.

Very helpful in securing a new supplemental Medicare for me for less money premium. Always welling to answer my questions. Thanks

Working with Michael Sams is so wonderful! He explains insurance well enough that it makes it simple to understand! Insurance has always been so overwhelming to me and it's such a comfort to have someone explain everything to me I terms that make sense! I can't say enough about his expertise on all senior age insurance options!!

You have been very helpful with everything very courteous.

you always called me back. You looked for ways to save us money on my insurance.

Patricia, I am very pleased to say that your extra efforts getting my health insurance issues resolved was a blessing to me during my recent migraine attacks. Thank you for your service during this time.

We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.

Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.

I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.

My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.

You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.

Medicare supplemental is confusing and leaves you with unanswered questions. Laura Pecina explains everything and answers all of your questions. As everyone in the United States knows now days ,medical insurance is Complicated! Getting answers to all of your questions gives you assurance and peace of mind!

The insurance coverage seems to be good. There has been enough contact to stay informed but not excessive.

I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.

Patty, you have helped Cynthia and myself to understand a little better what exactly Medicare is and how it works for us. I appreciate your patience with both of us. The ever changing rules are not easy to understand and you have helped us bridge the gaps of misunderstanding we have. We trust you to give us the correct advice.

We love working with you. If we have questions you always get back to us in a timely matter. You are friendly and outgoing.

Your explanation of the services you offer that we are using.

caring for my needs keeping me with good choices helping me make right choices

Michael helped me a lot when I was getting ready to sign up for Social Security. He found the best plan for me.

Patty Gogerty is just THE BEST!!!! We were so confused when we began going to her for advice on supplemental insurances for both my husband and myself. She guided us through the hoops and saved us hours and hours of stressful time... She did not push any one insurance at us, rather gave us our options with clear cut data and then waited for us to make our choices... I can't imagine navigating through this nightmare of benefits without a the person she is. She is able to navigate quickly through many computer screens and enter our information with immediate results.. Please, please do not eliminate this service.... Many, many folks would be lost and paying much more than they needed to. Plus, you have to understand there are millions of retired folks that don't even own a computer or iPhone... Thanks, Patty, for the GREAT service you provide and your love and compassion!

Being able to accomplish things over the phone and/or on-line since I live several miles away.

The best thing you do is the individual attention you give your clients. In today's world the human touch is almost gone. I really appreciate your contacting me with changes that will benefit my insurance program. Most folks do not have the knowledge needed to make intelligent decisions regarding medical insurance therefore the insurance rep is the most valuable contact a client can make. Thank you Michael Sams. I am proud of you and your accomplishments.

I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.

Medicare decisions seemed very overwhelming but with the help of Patty everything fell into place!! Thank you Patty!!

excellent customer service and very knowledgeable of the medical insurance business

Patty is extremely helpful with my medicare needs and questions.

I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.

excellent presentation and follow up. Felt that my questions were answered.

Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.

I like the fact that you are local and I feel I can contact you with any questions or problems and I will get a quick response.

Your friendly staff guided us through the Medicare mare answering questions and getting us great prices for our medicare needs.

Michael always makes time to answer my questions (keeping in mind my lack of good understanding of insurance) and helps me make the best decisions of what works best for me. Very knowledgable and patient.

We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.

Good comparison of different insurance available saving us as much as possible and still providing good coverage.

I already have recommended Laura Pecina and Sams/Hockaday. Although extremely busy, and I can easily see why, I feel Laura tries to do the best job for us. She takes time to answer all our questions, does not push anything on us or sell us something we don't need.

I found you and your staff very easy to talk to and very informative, every one has been very comfortable to work with to take care of my needs. It's been a pleasure working with all of you and will continue to use your services.

You were kind and considerate and wanted to help me find the right Insurance.

Can always call and get an answer or a call back the same day

The Sams Hockaday Co always takes care of their clients. From being courteous and frienfly to finding the best deals available right down to sending holiday greeting cards. We are always treated like part of a big family. Who could ask for more?!

you checking each year for best deal so I don't have to

Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!