Here's what hundreds of our happy clients have to say…
You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.
W. A., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
Tom Gallion helped me to find the best insurance and price for my needs. He is a terrific agent to deal with. He is always willing to help me with any questions that I may have. I look forward to continuing to work with him at Sams/Hockaday.
M.N., Customer
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
The fact is, Patty gave my husband and I both personal care and factual information based on our individual needs. She is one in a million and we are Blessed to have her on our team during these most difficult days of insurance findings..
L.B., Customer
I have received calls from my agent, Janet Johnson, advising me about my coverage. Recently, she called me just to advise me that I was ok for the coming year and didn't need to change anything in my coverage. This was a surprise call. I had no idea she was even looking at my policy. It is comforting to know that someone is watching out for me and my insurance coverage. As we age, it is easy to overlook changes, or not understand things we get in the mail. This is a great service and Janet is a superb representative of her company, Sams-Hockaday, and of my interests. Thank you.
C. C., Customer
You always take care of us with getting the right health insurance. Thanks for all the help
R.W., Customer
We felt that we could trust your company and you to make the right recommendations to us. And we were well pleased with your recommendations. When it comes to insurance it's very important to us to be able to trust and feel comfortable with our agent.
P.D., Customer
I felt like you were very honest and helpful helping me to choose the best plan for me! You answered all my questions and made me feel very comfortable choosing Sams/Hockaday Insurance.
C.M., Customer
You have been very helpful with everything very courteous.
Joseph A., customer since 2014
I was able to talk with Patty on a Saturday so I don't miss work.
C.S., Customer
Payed attention and looked for the best policy for me.
R.S., Customer
Luke is very friendly, accommodating, and confident. He knows his stuff! Customers specifically ask for him and remember him from year to year after half hour meetings. His sincerety shows through!
D.R., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.
L.L., Customer
Patti, You actually LISTENED to me and helped me. Medicare was so new to me -- I knew nothing. You took your time and explained things to me and listened to me when I asked questions. You took your time with me. I wasn't rushed. I actually felt important and that you were very concerned with helping me!! I would definitely recommend you to all my friends or to anyone who is applying for Medicare benefits. Jackie Hagan
J.H., Customer
Very helpful and quick to get the process going.
S.B., Customer
Luke is very personable and helpful.
W. P., Customer
I really appreciate the in-person communication with Patty Gogerty...makes me feel much more satisfied with the choices I make, using her knowledge and experience.
D. F., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
The coverage and options process was explained thoroughly and simply. Too many insurance agents speak "insurance hoo-hah", and that's why they don't get my business! In business, as in life, it's always best to keep it simple.
Skip H., customer since 2015
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Communication was good. Informative and helpful
D.S., Customer
We find insurance agent Luke Hockaday very professional and knowledgeable . He has been in our house and is very respectful.
Lois G., customer since 2013
Very nice to have a "person" not a robot machine to talk to and is sincerely interested in selecting insurance to fit my needs, answer questions and get problems resolved.
Walter H., customer since 2011
Always very helpful and friendly Has the customer's best interest.
Customer since 2014
Availability to meet with me at any time Knowledge about Medicare Friendly
M.D., Customer
Made it so easy to understand, spent all the time we needed answering our many questions and guided us to choose good reputable insurance groups to fit our needs
Customer since 2015
Prompt and Great Service
R.W., Customer
Speaking with Patty Gogarty helped us make some financial decisions which really helped us out
Patricia G., customer since 2013
Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.
H.S., Customer
Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.
R.E., Customer
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.
M.J., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
We have absolutely not worries when we have Sams/Hockaday taking care of our insurance needs. We are very busy and they always have our needs in their priority.
S.F., Customer
We are so pleased with everyone at Sam's Hockaday. We feel like we always get the best customer service and that you are always concerned about what is best for us as well as our investments. Thank you for everything.
M. A., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
We appreciate Patty because she always takes into consideration each of our needs individually. I feel that it is important because each of our needs is different. Consequently, we each are assigned to a different carrier. Thank you Patty.
D.S., Customer
Every thing has been excellent!
L.C., Customer
I really like that you are so knowledgeable about the different companies and I trust that you find the best deal for me.
T. G., Customer
Sams/Hockaday employees have been very courteous and professional.
L.G., Customer
Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.
Customer since 2013
You made it easy by coming to my home to discuss options for a Medicare Supplement, explained the choices and providers clearly so I could make the best choice for my needs, went above and beyond to help me select the best drug plan for my needs, provided phone numbers and web sites so I could finalize my choices, and followed up afterwards to make sure there were no problems. And when I thanked Laura Pecina for her efforts, she said she was just doing her job. I greatly appreciate both Laura Pecina and Sams/Hockaday, and will be proud to recommend them to others.
B.N., Customer
I was looking for a local broker for Medicare Supplement coverage and information. The more I read, the more confusing the information became. Michael was very helpful and I was able to get coverage for less than the AARP recommended coverage. Very pleased with the initial appointment as well as the two follow-up conversations we have had. The needed coverage is in place with time to spare. Thanks Michael!
W.S., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.
Customer since 2014
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
Good communication and follow through....Thank you very much..
T.J., Customer
I retired June 30, 2016 and Jim and I each needed a supplemental medical policy and a prescription plan. Luke walked us through this process. His recommendations were "perfect" for us....he set the supplemental policy and gave us step by step instructions on getting set up with the prescription plan. We ran into some "glitches" with the prescription plan and he returned our calls immediately. He never made us feel he was "too busy." We could not have been more pleased with the ease of this transition and Luke's professionalism.
S.W., Customer
