Here's what hundreds of our happy clients have to say…
You and your staff were quick to answer any and all questions we had!
M.K., Customer
Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.
J.H., Customer
Laura made it easy for me to understand and decide which insurance I needed. She explained and answered all my questions . If I have any questions I feel comfortable calling and talking to her. I really was dreading having to make a decision but like I said Laura was a great help.
Thank you
Jackie Larimore
Jacqueline L., customer since 2015
Great customer service, great rates!
L.K., Customer
Patty has been a great support for me with the supplemental insurance as well as helping me resolve some of my Medicare issues. She explained my insurance options in a way that anyone would be able to understand, which made it easier to make the right choice for me.
C.T., Customer
work hard with us to see that everything was completed to the insurance companies
satisfaction
Edward D., customer since 2008
You are there to help with any questions or concerns we have.
B.C., Customer
Have always provided a timely response to any and all of my questions. Keep up the good work.
J.C., Customer
Luke suggested a change to my drug supplement insurance which was not only a lower monthly premium, but resulted in getting my prescriptions free.
J.B., Customer
We always appreciate all the answers you provide. Always a pleasure discussing all of the issues we have. Thanks.
C.D., Customer
Thank you Laura for all your help and continued support I think we made the right choice thank you Hockaday insurance
C.H., Customer
Going on Medicare, needing supplemental insurance & a prescription plan can be overwhelming but Michael is sooo knowledgeable, the process was very easy. Michael is such a good & trustworthy man. Thanks to all for making this process easy, answering questions, explaining all options & recommending what was best for me. I also sent my sister to you & she was so impressed also. Thanks again.
C.D., Customer
I liked the way Patricia helped me with my Medicare and supplemental insurance needs. She made it very easy and less confusing.
Customer since 2015
Michael's knowledge of Medicare is exceptional. There is so much more to know than we expected and he did an awesome job of presenting and explaining our options.
D.B., Customer
Tom, you made it clear what kind of insurance I was getting. I'm glad I changed. Thanks, Sharon White
Customer since 2015
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
I appreciate the research you do for us each year on prescription plans available for our particular needs. This is an outstanding service. Thank you.
W.I., Customer
My agent, Patty Gogerty, is always available to answer questions and prompt in response. She is always looking for the best option for me on my coverage.
L.H., Customer
Luke is fabulous helping us change our insurance so we'll get the best price for the best insurance. I have recommended your insurance to some of my friends but some of them already covered thru you.
Everyone is super friendly and helpful when I call with a question. Just keep up what your doing!!
M.M., Customer
Mr. Sams, You made a confusing time about insurance a not so bad experience, we liked that you gave us the best choice for us.
S.M., Customer
I have the feeling and belief that Luke was doing all he could to find a better insurance plan for me. THANKS !
Robert B., customer since 2011
Looked and asked for references for a Medicare Supplement agent who will look for me needs rather than the needs of a particular supplement company. Sams, Hockaday and Assoc. were recommended and it worked brilliantly for us. Thanks.
K.L., Customer
I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.
M.F., Customer
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
Straight forward and down to earth is what I like and you answer all questions or get answers. Thanks for being a friend.
J.T., Customer
Spending the time to get the best supplement to fit our needs. Always prompt with return calls and getting the answers and information to us.
Customer since 2014
Directed us to the best premiums for our health coverage, and you made it easy to understand all the details.
C.W., Customer
Made it very easy to understand and select the appropriate plan
D.E., Customer
Everyone is friendly & business like @ the same time. Two great attributes.
L.H., Customer
Friendly service, and helped us choose the best insurance policies that fit our needs, both with life ins. And health ins. Policies. Thank you!
K.S., Customer
I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.
G.B., Customer
You were very helpful in my decision with which company I would go with. You found me the best price for the coverage I needed. You are very courteous when I am dealing with you.
Customer since 2015
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.
S.B., Customer
I have already recommended you, Michael, and your firm to two of my friends!
Rosemary R., customer since 2015
we like the personal touch
L.B., Customer
you don't bug me & if we have a issue your people takes care of it
H.K., Customer
Patty was very knowledgeable about medicare supplement insurance and medicare part D insurance. She was friendly and efficient. I have recommended some of my friends to call Patty when they are ready to purchase medicare supplement insurance.
R.M., Customer
Excellent service. We always leave feeling that all our questions have been answered. Very confident in knowing that if changes need to be made Laura is aware of them and has our best interests at heart.
G.C., Customer
Even more right would be meeting Janette for coffee at Panera's in Champaign for an update! The personal professional relationship with agent Janet Johnson is the reason I am so inclined to recommend your agency!
K. F., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
You were very informative and answered our questions very precisely
T.Y., Customer
Knowledge of services
Relaxed, unhurried with no-pressure approach
Business-like appearance
William N., customer since 2011
Janet is very knowledgeable and has always been able to answer any questions I have.
M.W., Customer
I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.
D.B., Customer
Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.
V.B., Customer
Customer service--trust and making us feel so comfortable which is why we have invested our money with Sams/Hockaday.
M.A., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.
L.B., Customer
I greatly appreciate the effort you put forth in finding me a new company with Plan G.
J.S., Customer
