Here's what hundreds of our happy clients have to say…
I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.
Customer since 2013
Janet was very helpful in researching and finding a reliable supplement to my Medicare. I have been very pleased with the coverage and promptness in payment of bills. Also Janet helped find a reliable Prescription Part D plan.
Customer since 2014
The attention to detail and the calm and precise manner of your Representative Mr. Luke Hockaday was a pleasure as my not being in the insurance business it is so important that the Representative is attentive and caring and meeting all the customers concerns and needs not to mention matching the right product to the right customer's needs and Luke, Joyce and all the staff were very helpful and kind. It was a pleasure.
J. S., Customer
<p>You're friendly, knowledgable, trustworthy and personable and if you don't
know an answer to a question you get the answers quickly. I would recommend
you to everyone I know!</p>
Karen R., customer since 2015
you checking each year for best deal so I don't have to
Larry B., customer since 2011
Everything was good. We were very pleased, Laura was very helpful.
S.M., Customer
You were very helpful and very nice. Explained everything well.
S. F., Customer
Friendly fast service. Answered questions open aboyt pros and cons of various services
R.E., Customer
I treasure your reliability. I know when I contact you you will respond and try to find the best coverage for us at am amount we can afford. You're always a pleasure to deal with and I'm so glad a friend referred me to you. I've shared with a lot of friends how happy we are with your service, professionalism and reliability.
J.B., Customer
You are there to help with any questions or concerns we have.
B.C., Customer
Being overwhelmed with so much to choose from, Mr. Sams did a remarkable job. And the best part is it didn't cost an arm and a leg.
B.S., Customer
Helpful, friendly, informed staff. Luke calls me with news and changes that I need to know about!
M.K., Customer
Patti always answers our many questions when we ask. I also appreciate the updates and/or changes thru out the year we receive via e-mails. You make it easy to navigate this thing called retirement. Thanks.
L.D., Customer
Appreciate your comprehensive knowledge of a rapidly-changing field, attention to detail, and personal (as opposed to electronic) attention.
M.L., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
nice warm friendly office willing to answer questions never felt pushed in to anything
E.S., Customer
The most specific thing that I liked about dealing with Patricia Gogerty is her command of the facts about the insurance industry. In my case I needed health insurance to go with my Medicare and Patricia had all of the answers. She is also very price conscious. My wife and I have appreciated her guidance in dealing with supplemental insurances.
M.K., Customer
We really enjoy Patty for her efficiency and honesty. I recently recommended her to my brother. I told him that she can answer any questions he may have. Thanks, Patty
M.R., Customer
you were very patient with us and answering our questions. you cover our insurance plans . glad us our insurance papers in a nice folder so we can keep everything together. than you Diana Ruthrauff
D.R., Customer
I am SO pleased with my insurance agent, Michael Sams! He is a kind and caring man, very professional and extremely helpful. He relieved all of my fears and made a very complicated process easy to understand! I highly recommend him to all my friends!
B.S., Customer
Always been pleased with resuts when dealing with Michael. He does his best.
M. S., Customer
I can`t keep track of all the changes to my coverage. Patty takes care of that. She keeps me informed, then lets me make the decision. I like that.
G.N., Customer
I appreciate your candidness and how you're always looking to improve my plans coverage with affordability and quality of coverage at the forefront.
D.B., Customer
you look for the best for us.
Pamela D., customer since 2014
Whenever I have a question I contact Patty and she gets back to me promtly with the answer
N.S., Customer
Personalized Service
K.L., Customer
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
They help me a lot to choose the right plan for my age.
G.J., Customer
You are always helpful and take time to answer any concerns or questions we have.
A.K., Customer
Janet was always helpful and knowledgeable. She gave us very pertinent information in a timely manner. We would recommend her to anyone.
R.E., Customer
Everyone talks about customer service, but Sams/Hockaday does it every day.
B.S., Customer
You always give me great service and look for what is right for me (that I can afford) in regards to insurance.
C.A., Customer
you have been so nice to me and so helpful any time I call and need help with any thing you take time for me
D. W., Customer
I never have to worry about insurance changes, cost,or understanding my policy because Patty Gogerty always looks out for my best interest. Everyone in the office is caring and professional.
S.E., Customer
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
Great follow-up and above and beyond service!
K.W., Customer
Prompt, courteous service from all staff. I like that I can make a request and it is taken care of without having to wait for my agent to get back to me, then have to explain the request again. The support staff takes the request and runs with it. Thank you for saving my time!!!!
D.C., Customer
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
I feel we got a good deal and you are easy and friendly to work with. i
Robert R., customer since 2015
Patty got back to me right away and is working to help me find a plan. I would recommend Sam's Hockaday because I know that some knowledgeable people work there.
D.K., Customer
The service was friendly, expedient, and easy. All my questions were thoroughly answered, including what to expect when Medicare kicks in.
M.B., Customer
You do EVERYTHING right. Beginning with an agent with a great personality who makes me feel that my business and welfare is of utmost importance. You have always guided me to the coverage that is best for me at the lowest price. Thank you!
K. W., Customer
Very helpful with getting best coverage at the right price.
L.B., Customer
Came to our home and explained everything to our satisfaction.
D.T., Customer
Personalized service. Makes you feel like they have all the time in the world for you.
F.S., Customer
I feel that Michael Sams is the best professional and personable insurance agent we have ever had.
B.F., Customer
Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.
H.F., Customer
Tom came to my house when the lane was snow packed and icy...did not keep you from coming. Also, you found me a much cheaper Med Sup....I sure appreciate that.
G. B., Customer
Checked all sources to get us the best coverage at the best cost.
D.T., Customer
Luke was always very pleasant a and answered all questions when asked. He was not pushy just told us what he had to offer and let us decide what was best for us. He even showed us pictures of baby Hazel when asked I had to beg him of course lol!
P.V., Customer
