Here's what hundreds of our happy clients have to say…
You saved us a substantial amount on our policies. We also know that you'll be there whenever we need you. Thank you Michael
R.G., Customer
You meet my wife and I in Effingham and explained all the options. Unlike other insurance companies that just flooded us with junk mail. We enjoyed listening to your presentation and explaining how supplement insurance works.
Ronald R., customer since 2015
Michael Sams is the perfect agent. Represents the companies perfectly and perfectly represents us. A perfect relationship.
S.F., Customer
Love the low copays on our meds
T.S., Customer
Very customer focused and easy to talk to.
M.P., Customer
You were there for us when Wagner's closed and have helped us ever since. Thank you.
M.S., Customer
Michael was so easy to talk with and I have referred several people to him
B.S., Customer
Knowledgeable and friendly. Always making sure I understand everything.
L.H., Customer
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
Knowing that we have someone to help us with our medical to choose the right Health and Life Insurance that I don't have to deal with Thank.You very much.
C.R., Customer
So happy with your knowledge and advice it saved me so much worry and confusion! I deeply appreciate the help. Social Security pretty much leaves you hanging with help or explanation!
K.C., Customer
Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You
R.B., Customer
Returned Phone calls - Follow through.
Customer since 2015
We especially appreciate your help with finding the right drug plans for us. It seems somewhat complicated for us. Thank you.
J.O., Customer
All questions were answered and completely explained about my existing policy. Any other options that were available to me were also presented as an alternative to what I have. Keep up the good work.
R.C., Customer
This company is reputable and has the best interest of their client in every decision.
B.F., Customer
Worked with me to find the best insurance for my needs. Great customer service.
D.B., Customer
Michael took great care of me when signing up for supplemental insurance. He walked me through it step by step so I understood what I was getting. The whole staff was very polite. I recommend Sams/Hockaday.
T.F., Customer
you were very patient with us and answering our questions. you cover our insurance plans . glad us our insurance papers in a nice folder so we can keep everything together. than you Diana Ruthrauff
D.R., Customer
You're always available when we need your help. You're the expert on insurance. It's So much better having a person to help than checking on the computer for information. Thanks
B.B., Customer
I feel like the Medicare supplements that were recommended were specifically tailored to my needs and I have fantastic coverages for Medicare Part B and D at an extremely reasonable cost to me. Thanks John!!
M. F., Customer
We feel very fortunate to have Sams/Hockaday taking care of our investments and we can' t say enough nice things about all of the wonderful people. We would highly recommend their investment firm to everyone.
Mona A., customer since 2014
Everything was great. It's a nice feeling when you are taken of properly.
J.C., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
I appreciate the fact that Tom came to my home, and went out of his way to find me cheaper insurance. To some people, price does not matter, to me, a widow on a fixed income, it is very important.
Gennelle B., customer since 2011
Your help has been very beneficial and given me confidence to know that any help I need with Medicare is just a phone call away. I can't thank you enough for that.
D.M., Customer
Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.
A.W., Customer
Michael helped me a lot when I was getting ready to sign up for Social Security. He found the best plan for me.
B.C., Customer
When I got Aetna insurance during that stressful 'state' commitment, you helped me decide on a plan that works.
D.J., Customer
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.
J.H., Customer
We loved the way that you took the time to explain the different options to us, even though you were sick.
J.B., Customer
Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.
D. E., Customer
Janet is very knowledge and was very helpful in explaining and assisting with Medicare options. Thanks Janet!
C.R., Customer
Always get right back when I call. If I have a problem I can count on your help.
J.B., Customer
Answered my questions before I knew what questions to ask, and answered any more that I had. No pressure presentation. Very personable. Even answered questions regarding a friend, so I could help her in decisions. Thank you Michael for your time, and your knowledge.
L. H., Customer
You have always been there to answer our questions that we find important to us as the older generation. Someone patient and understanding means a lot. Thank you so much.
T.T., Customer
When rates were raised from one company, you took time to find a less expensive rate for us. Even after moving to Texas you took the time to find us a good rate down here. Thanks Michael!!
D.B., Customer
You have provided me with good service and have recommended me to some good supplemental insurance programs at a reasonable price. The customer service at the office when I call in has been always been courteous and they can usually answer any questions I may have.
P. B., Customer
<p>Patty, you and anyone that I have ever talked to in your company, have always been very pleasant and very helpful! My experience with you is that you work
Millicent S., customer since 2012
Patty, You always are so knowledgeable and give me exceptional service way beyond and I am so blessed and thankful for you! I would highly recommend you. Thank you so very much
K.S., Customer
took time to walk me thru everything and make sure I understood it before moving on.
S.A., Customer
Medicare supplemental is confusing and leaves you with unanswered questions. Laura Pecina explains everything and answers all of your questions. As everyone in the United States knows now days ,medical insurance is Complicated! Getting answers to all of your questions gives you assurance and peace of mind!
K.C., Customer
Laura Pecina has been very helpful at looking after our personal interest and we always find her enjoyable to talk to and knowledgeable. We believe she is a great asset to Sams/Hockaday & Associates.
J.H., Customer
We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.
R.B., Customer
You are there to help with any questions or concerns we have.
B.C., Customer
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
Honesty. It is important to me that people give good solid information so I can make the best choice for myself, and that is what I get at Sams/Hockaday. I never fell like I'm just trying to be sold something just to get a sale, I really do feel like I matter. I get honest answers to any question I may ask.
K.I., Customer
Janet Johnson was so helpful walking us through the process of getting our health and drug insurance by making the calls in her office while we were there to help confirm our options. This year she was right on the ball to help us with our renewal process and we really appreciated it. We are always eager to hand out Janets cards and refer Sam Hockaday to our friends.
D.S., Customer
Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.
L.B., Customer
