Here's what hundreds of our happy clients have to say…
I was in search of a new Medicare supplement plan when I got a call from Patricia's office. I met with her a few days later, and she helped me through the entire process of picking a new plan. I had been contemplating other changes for a month, but the choices started to confuse me. So, Patricia took the time to explain the differences to me and in no time a all, I had a new plan. I wish I had called her a month ago. Many thanks to you Patricia, and Sams/Hockaday.
R.M., Customer
I like the personal touch. Janet is a knowledgeable agent who always steers me in the right direction with her advice about my insurance needs.
D.J., Customer
My agent Luke Hockaday is the best. He is always on top of everything you need to know. He is very nice and friendly. He takes care of me if I have any concerns at all. Very happy with him.
Phyllis J., customer since 2014
You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.
T. W., Customer
the personal touch that I receive is great. also, if I have a problem, I can call you and you handle it for me.
S.B., Customer
I appreciate the fact that you are willing to come to my home and talk business, so I do not have to drive to an office.
David K., customer since 2013
Great personal service
G.H., Customer
They are so caring to your individual needs and find the best policies to provide the best prices.
S.F., Customer
We feel that we get the best policy at the best price.
D.T., Customer
You always get back to me when I need help. You check on my status yearly to make sure I don't need any kind of upgrade. I feel your agency has a lot to offer in the scope and view it has of the insurance industry. That is why I recommend people to call you before they go to other supplement companies.
L.L., Customer
Laura has been very good and attended to our needs and always checking back to see if she can do more
A.M., Customer
I love the competitive prices you were able to secure for me on both the drugs and supplemental health policies. Also for the first time in about 3 years I am able to use some recommended medicine from my dermatologist that I was unable to recieve with the other policy . Thanks for the great effort. Larry
Laurence P., customer since 2014
Luke made sure that we understood all of our options. He kept us informed throughout the process. Luke was very friendly and professional. A pleasure to work with.
M.B., Customer
Returned Phone calls - Follow through.
Customer since 2015
Explained all my options. Made sure I understood my options. Didn't pressure my choice. Was extra nice to my granddaughter who I had to brig with me!
W.W., Customer
Luke and his staff delivered as promised saving me quite a bit of money without a drop in benefits. His expertise in his area is the best I have seen. He acts as a fiduciary, that is, he has your best interests in mind.
J.D., Customer
Patty is always friendly and ready to help us with any problems we have. Everyone in the office has always been friendly in greeting us when we come in. We will continue using your service.
M.S., Customer
We feel Patty takes the time and effort to assess our needs.
M.L., Customer
Ease of communication and results. Both great.
M.C., Customer
You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.
M.F., Customer
Explanes everything in detail & language I can understand & explaines it as many times as I need to understand
C.S., Customer
Luke made it very easy to understand and took whatever time was needed to help us.
M.P., Customer
Always in touch. No pressure, just advice!
M.K., Customer
Staff is always friendly. Luke is very helpful in finding the best policy that works for us.
J.H., Customer
Agent not pushey, easy to talk to, explains insurance coverage well .
Lois G., customer since 2013
I feel that you always take the time to do the best for us.. The agency is always courteous and friendly.
J. H., Customer
Laura Pecina served us very well. She was all of the following - friendly, professional, approachable, and knowledgeable. I felt very comfortable asking any questions, her answers were thorough, and well explained. I'm so glad she came to us, I was putting off shopping for insurance. She came to our house without an appointment, and I'm very glad she did.
J.D., Customer
I was just glad to hear about the John Hancock long term care/life Insurance policy they offer. My husband had complained for years trying to get me to invest in stocks, but I refused. Boy was he shocked when I immediately decided to sock some away in this policy. Now he has nothing more to complain about!
Customer since 2011
excellent customer service and very knowledgeable of the medical insurance business
M.P., Customer
Great customer service
D.H., Customer
You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..
C.V., Customer
When my insurance from the company I worked for was no longer available John Hockaday was very helpful in finding insurance for me. He is always available if I have questions. We have been privileged to have John help us with other insurance needs for many years and consider him a friend.
Samuel G., customer since 2002
I feel like Luke is truly concerned about getting us the best rstes.
J.H., Customer
Patty knows what I was looking for, and found it , and explained to me.
E.P., Customer
As iam a new customer, i don't have a lot to say. but i did appreciate that you did return my phone calls in a timely fashion. thank you fo all you have done.
Bonnie S., customer since 2015
It is obvious you know your stuff. Glad you do because I do not have the energy to do the research.
M.M., Customer
We are treated with respect and our representative understands our needs. She also asks the correct questions to make us think outside the box.
B.L., Customer
We feel confident you gave us the best insurance choices for our needs. You gave us all the information we needed.
B.C., Customer
Made my choices so effortless for me and Patty's kindness thru the whole process. Made John and I Very comfortable.
L.D., Customer
Like kept up with my prescription supplement ins and found a supplement ins where I receive my medication at no cost to me and monthly premiums much lower. He went the extra mile for me and I am so grateful. Thank you, Luke
J.B., Customer
Trusting this company, Patty Gogerty specifically, to provide the appropriate supplement and prescription insurance to fit my needs takes a huge weight off my shoulders.
Customer since 2013
Always returned my calls and walked me through the entire process. You made it very easy and answered all my questions.
J.J., Customer
My calls and concerns are always answered in a very timely fashion and with proper handling. My agent is always available and responsive to my needs. Sams/Hockaday and Associates, Inc. have been a great value to my needs of insurance for seniors.
K. H., Customer
I like the way you took your time explaining everything to me so I understood exactly what I was getting.
D.W., Customer
Patrician Gogerty was very patient and explained the options that I had. I trusted her advice.
D.H., Customer
Great to work with. They really do look for the best product for you and not what will make them the most money. Honest, sincere people. Luke took really good care of my elderly parents and I use him as well.
D.O., Customer
Helped me to greatly reduce my health insurance. The plus also is a very personable agent
C.W., Customer
I have and continue to refer my friends and family to Patty for help with their medicare supplement plans. She helped me get a lower rate on my supplement just last week. I appreciate all the help she has given me and I know my friends do too.
Suzanne J., customer since 2013
You found the best deals. You answered questions even when it required a great deal of research,
A.D., Customer
Michael answered all our questions about supplements for Medicare insurance the first visit. He found us reasonable rates for a RX and a supplement and gave easy to understand explanations of the policies. He responded to our phone calls in a timely fashion, and scheduled our meetings promptly and at our convenience.
S.B., Customer
