Client Testimonials

We suggested your firm to our neighbor and he went right away to sigh up with Luke. We will always do that since he was so great in helping us. Also our brother is working with you.

Medicare plans, supplemental insurance, & prescription plans can be overwhelming but Michael explained it all to us and made sure we understood our options. Michael is always available for any questions we may have and answers calls promptly. Also once a year he contacts us so we can review our prescription plan. It's a blessing to know you're in the best of hands with Michael (Sams/Hockaday Insurance). Thank You Michael!

Very responsive to our needs. That is important to us. .

You do all the research on the plans that fit my needs. It would take me forever to get all the information and go through it.

Using my med list in looking at insurance options has been very beneficial to us.

Luke always keeps my needs first and foremost, and I never feel like he's rushed. He takes as much time as needed. He's also friendly and fun.

I would be lost trying to find my own information about my possible insurance companies for my needs. Tom Gallion from Sams Hockaday helped me to find the right insurance for me and my husband. I appreciate all his help and he continues to help me for the new year.

Patty Gogerty is just THE BEST!!!! We were so confused when we began going to her for advice on supplemental insurances for both my husband and myself. She guided us through the hoops and saved us hours and hours of stressful time... She did not push any one insurance at us, rather gave us our options with clear cut data and then waited for us to make our choices... I can't imagine navigating through this nightmare of benefits without a the person she is. She is able to navigate quickly through many computer screens and enter our information with immediate results.. Please, please do not eliminate this service.... Many, many folks would be lost and paying much more than they needed to. Plus, you have to understand there are millions of retired folks that don't even own a computer or iPhone... Thanks, Patty, for the GREAT service you provide and your love and compassion!

Michael was so easy to talk with and I have referred several people to him

I liked the personal attention I received and all the research on different carriers that Patty did and then her recommendations / suggestions.

Have kept us informed of any changes that may change our polices. Have always answered any we questions we may have. Have respoonded via email on any questions we have emailed to you. Keep up the good work!

The thing I like best is that you do the research and know the companies and the coverage they provide. You are able to recommend the best plan for my needs.

Our guy Luke, makes eye contact as he works with us, he displays interest in who we are, Family, our years together in marriage more like the neighbor next door, he answers our questions and puts nothing out of bounds for discussion, He offers options, while explaining for our consideration a change in insurance policies, all around good service was ours. Thank You

I really appreciate the help you give me with Part D.

Because you have an older representative, I feel much more trusting. This person has not only seen and learned about all customers, but she has experienced her own life and understands closer to home the needs of those getting older.

Good communication and follow through....Thank you very much..

Michael is very knowledgeable and explains things well. Keeps us on track!!!

Patty Gogerty took plenty of time to go through are policies and answered all our questions. We saved a considerable amount on our medicare supplement and prescription plan.

Service was excellent, precise and to the point.

you were great help easing our minds on which company to get for our needs .

Guidance with Medicare D selection and Medicare B supplement choice

Laura is so easy to relate to. She takes time to answer questions and gives her knowledge on your concerns. So glad I have her as my agent.

I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!

You helped me find affordable supplement health insurance for myself and my husband

Professionalism, courteous and knowing exactly how to meet my needs. Also knowing that you and your staff are only a phone call away with all the answers and help that I need. Plus you saved me money. :)

You made me feel like an important person, and took your time when explaining the options I have in picking my secondary insurance. I felt like I wasn't being rushed either. Thank you for helping me find the right insurance company.

I feel like you got me the best medical insurance, based on my needs, and you will let me know if I need to change companies, so I don't worry whether I have the best or not.

Very knowledgeable , friendly and efficient also very trustworthy.

You found cheaper insurance for me without me even asking!

I always feel confident that you have recommended the best solutions for my needs. Thank you.

My agent, Patty Gogerty, is always available to answer questions and prompt in response. She is always looking for the best option for me on my coverage.

direct and to the point. no checking this or that, knew and explained why recommendation was made

Sams/Hockaday employees have been very courteous and professional.

It was nice to be able to find that someone, we actually know and trust, could be of help to us when we found ourselves in a position of needing to find health insurance. Janet has taken the lead and also taken all of the worry out of setting us up with what we need and what is in our best interest.

Janet is very knowledgeable & caring. We feel very blessed to have found her & the great staff at office. Thanks

Patricia is so knowledgeable and helpful. I felt confident I was making the right supplemental insurance decision.

Quick access to info and great service!!!

Very knowledgeable and helpful. Available to answer questions promptly.

Have always gotten back to me promptly. Never feel rushed when talking to you. Very good at explaining everything.

We have been exceptionally pleased to work with Sams/Hockaday and with Luke Hockaday. Luke has always been professional but also very personable and you feel like he really cares! We've only had one little issue with a bill (which was not their fault) but we took it to the office and it was taken care of for us and they happily agreed to do so. We always recommend Luke and Hockaday Insurance to everyone we know.

We get very prompt call back and service. If we have a problem you always help us.

Looked and asked for references for a Medicare Supplement agent who will look for me needs rather than the needs of a particular supplement company. Sams, Hockaday and Assoc. were recommended and it worked brilliantly for us. Thanks.

I can call John anytime and he answers all my questions as if I was his only client. He is very personable and treats me like a friend.

You were very informative and answered our questions very precisely

You made it easy by coming to my home to discuss options for a Medicare Supplement, explained the choices and providers clearly so I could make the best choice for my needs, went above and beyond to help me select the best drug plan for my needs, provided phone numbers and web sites so I could finalize my choices, and followed up afterwards to make sure there were no problems. And when I thanked Laura Pecina for her efforts, she said she was just doing her job. I greatly appreciate both Laura Pecina and Sams/Hockaday, and will be proud to recommend them to others.

Their selection of plans that meet my needs have saved me money. They handle paperwork for reimbursement from my former employer

Patricia is very helpful with details of what we need for coverage of services

I got some valuable help from you when I did not know very much about what i was doing. You helped make my process so much easier and more understandable.

You set me up with good, economical health coverage as well as life insurance. I have been in the hospital for 4 surgeries since August, 2015. I have not paid anything.. the insurance covered everhing. It's been nice to not worry about that.

Laura went way out of her way to help me with my Medicare questions. She was very helpful and knowledgeable.