Client Testimonials

Listens to my questions, and always takes the time to explore my best options.

Sams/Hockaday and staff are always very informative , friendly and professional.

Agent is very knowledgeable on Part B and prescription plans and always looking for ways to save client money.

Anything new is scary to me and most people. Your hands-on personal guidance was and is very much appreciated. I've gained a lot more knowledge and insight into how Medicare and supplements work just listening to Patty.

Janet, your service and you are both personal and personable! Thank you for taking time to meet with us at our house.

Sure appreciate you being there when insurance matters get confusing and hard to understand. When I need direction I call Mike Sams.

Patty found the best coverage based on the scripts we each were taking and ended up saving us money.

Patty is extremely helpful with my medicare needs and questions.

You took care of us when we needed healthcare. You made everything easy for us during the transition. We already have sent a few people your way and we have also passed out business cards.

Of course, it's the local based feel of community and personal customer service that is always a winner.

You made my wife comfortable, and she's not a #'s person.

The thing that was most helpful to us was the knowledge you have about all the Medicare supplemental insurance programs and Medicare part D pharmacy programs that are out there which helped us make our decisions much easier, without the hassle of contacting them ourselves. The quick, friendly service was also appreciated.

It was like one stop shopping. I went to Sams/Hockaday & Assoc. and sat down with an agent and by checking several companies I was able to find the best insurance that fit my needs and I didn't have to call any of the companies myself. I saved time and money and I got just what I wanted. Meducare supplement insurance, Medicare part D, and life insurance all in one stop. I feel good when I recommend this service to others.

Prompt attention and warm friendly service by each person I came in contact with, made my contact with Sams Hockaday especially meaningful!

we like the personal touch

You're there when you're needed and always upbeat and helpful. You're comfortable to talk to and you left your customers you are indeed working on their best behalf....and we love ya.

Customer service and follow through - not just lip service.

You guided me in the right direction and made the whole operation so much easier. Thank you.

I have already recommended you, Michael, and your firm to two of my friends!

Michael, when Sherry and I come in for an appointment we seldom have more than a 3 or 4 minute wait until we see you. You are always thorough on your answers and explain why. I had an issue with my Firestone insurance when I switched over to part d. You helped guide me thru until it was resolved. We appreciated that.

Friendly service, and helped us choose the best insurance policies that fit our needs, both with life ins. And health ins. Policies. Thank you!

Patty, you have helped Cynthia and myself to understand a little better what exactly Medicare is and how it works for us. I appreciate your patience with both of us. The ever changing rules are not easy to understand and you have helped us bridge the gaps of misunderstanding we have. We trust you to give us the correct advice.

Extremely helpful. Sorted the information for me and helped me to get what I wanted and needed.

Great personal and professional people. Always leave feeling great about everything we were following up on.

I can count on Patty to look out for my best interests. I have referred her to several people

You always keep on top of my everything for me - letting me know when it is time to review and letting me know any changes. I appreciate that!

I really appreciated the various options you gave me. I felt you were truly interested in helping me make the right decisions.

Have always provided any answers or help that I needed.

you don't bug me & if we have a issue your people takes care of it

You explained my options and helped me make decisions based on what I needed. I really appreciate that and your knowledge. Thank you!

Luke always made sure he returned our calls. He is very good with the older generation and described and explained questions so we understood

Luke has always been willing to go above and beyond to help solve any issues I have had to receive reimbursements from the insurance companies. He has a very positive attitude and is very knowledgeable about the insurance industry. I truly believe I would have made better financial decisions earlier if I had someone like Luke to guide my insurance needs.

There was always someone there who could answer my questions. I like that kind of service.

I've been working with Michael Sams for about 5 years since my mother went on Medicare. The world of Medicare (supplement policies, prescription policies, the donut hole, etc.) can be very confusing and overwhelming. Michael has always been exceptionally patient, kind and has walked me through the process of choosing the right policies for my mother. My father retired this year, and now he's been added to the list of clients at SamsHockaday. Michael walked me through his process and everything was flawless. My family and I are so appreciative of the attention, expertise and services provided by Michael. Thank you so very much for making something that can be stressful and overwhelming go smoothly and seem so easy!

Our forms were ready, they were expecting us and when we gave our name they seemed as if they had known us for a very long time. The transaction was quick and well explained. The staff was very professional yet very friendly. Thank you so much!

You were very helpful in my decision with which company I would go with. You found me the best price for the coverage I needed. You are very courteous when I am dealing with you.

Personal service. Makes sure we are getting the best possible coverage and rate. We like dealing with Michael. Very nice young man.

The service is outstanding!

I was shown abundant kindness. I received so much info in the mail about Medicare that I was overwhelmed. Michael made it seem simple and I left the office knowing everything would be alright.

Michael has explained everything that we ask him about our supplemental insurance.

Your knowledge of all insurance was mind easing after. Trying to go through all the searching on our own. Would much rather visit with you and get all the answers needed.

You have given us the help we wanted in selecting our part D and supplemental insurance coverage. we appreciate the fact that you are always there to answer any questions we have.

Personalized, friendly and efficient service!

I feel like you are looking out for my best interests, when it comes to which insurance co. I go with. I like the fact that you review our insurance with us each year.

<p>Janet breaks down the confusion of insurance coverage and has the resources to give you what you need. We are very happy we were referred to her!</p>

You made the process easy to get a drug prescription plan and life insurance.

Laura has helped us sort through all the information on health care that is something we find overwhelming!

prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.

The information and quote were direct and right to the point.

Very good service,they know what they are doing.