Here's what hundreds of our happy clients have to say…
Friendly and very knowledgeable. Extremely helpful in explaining options available.. Good follow through.
M.P., Customer
Patty listened to me regarding my insurance needs and budget. She was personable and caring.
C.A., Customer
My experience with your staff (mainly, Taylor). She is always very helpful, responds back immediately, and is very thorough!
M.L., Customer
John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.
S. G., Customer
Thanks Miss Gogerty, I feel you have supplied me with a policy that fits my needs at a competitive price. I appreciate your knowledge and various resourses you have to accomplish that goal. Thank you for your concern and hard work.
S.G., Customer
Friendly, and caring
K.L., Customer
I did not have to read and look through a bunch of different insurance policies to find a sup. policy. Luke took care of it for me.
G.B., Customer
Made it very easy to understand and select the appropriate plan
D.E., Customer
Answered my questions quickly, made it convenient for me, & got me a plan that benefited me.
P.F., Customer
When we received the letter telling us after over 40 years that we would no longer have insurance we were at a complete loss. Luke helped us every step of the way to find the right plan for us. We can not thank him enough.
J. H., Customer
I like the ability to see multiple plan options compared side by side.
M.C., Customer
Your willingness to help when we get a bill from the doctor or medical field person or medicare worker.
A.W., Customer
Very knowledgeable in Medicate information to help someone make decisions.
J.H., Customer
Michael is very knowledgeable regarding advantages of one policy over another making it easy for me to know where my best buys are for insurance. Saves me time and money not having to try to figure out the differences from one policy to another.
L. A., Customer
Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you
J.B., Customer
You were kind and considerate and wanted to help me find the right Insurance.
J.J., Customer
The personal way we meet and communicated with each other. Easy access to texting if any questions.
D.M., Customer
On time had info ready! You know we were looking for price value! By changing to plan G was able to take care of both! Was nice to meet Taylor face to face now we can put a face with voice ! Again thanks for your help!
D.W., Customer
Michael sorted through all the plans and found the best one for me. He answered all my questions, of which there were many!
T.D., Customer
I want to thank you for your time your patience and your knowledge and everything else that you did for us.
J.T., Customer
You have been a tremendous help. I was worried I wouldn't get everything done re: insurance coverage etc..then you came by. Thank you. We will likely get funeral expense coverage from you as well for my husband.
Customer since 2015
First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied
C.M., Customer
I've always been able to get very helpful information from my agent Patty Gogerty, and she got me all set up with all my Medicare plans three years ago and continues to steer me through my renewals (or changes) each year! Also, when I moved from Decatur, IL, to Lexington, SC, I was able to stay with my agent without any problems. I've had excellent service from this agency.
Deborah F., customer since 2012
Michael has been extremely helpful in our efforts to wade through the numerous Medicare Supplement options. He is very knowledgeable about what is right for us!!
M.T., Customer
Laura is always looking for better options..the best options. She feels like family and I'm comfortable asking questions about insurance etc. She's very helpful and takes the worry out of making sure everything is done correctly.
J.M., Customer
Michael, you make it personal. When I first visited with you, you told me you were going to get me the policy that you had for your mother. I also like the way that you check on the premiums and try to keep mine as low as possible since I'm on a very limited income. Just this evening I recommended you to my brother. He is retiring this week (at 62), but I told him when he was ready for Medicare to come see you!!!
R.R., Customer
I have already referred friends to you. We value your knowledge of the Medicare process. You helped us understand our options and navigate the system.
D.B., Customer
Always there to take care of any concerns.
J.A., Customer
I love Sams/Hockaday but I'm not one to offer investment advice to many people, even my family, Sorry . I didn't get question # 2 Dixie
Customer since 2013
I like that you are easy to contact and knowledgeable .
R.H., Customer
Knowledgeable and friendly. Always making sure I understand everything.
L.H., Customer
You in particular have always respond to our needs and kept us informed of pending important dates pertaining to our sign times.
B.L., Customer
Agent is very knowledgeable and the response time from agent is rapid when a customer needs answers to a question or in need of forms or information regarding insurance needs.
K.H., Customer
I felt every effort was put into fulfilling my needs for my insurance. Since I have diabetes I felt I was getting the best possible help I could get.
D.H., Customer
I like the personal one on one relationship Sams/Hockaday and all the agents have with all their clients.
S. B., Customer
Personal attention and follow up. your team understands customer service. That's rare today.
M.L., Customer
They navigate Medicare and supplemental insurance options to find you a custom fit. They made the entire process for us so simple and painless. We feel like we found friends at Sams/Hockaday.
Joan B., customer since 2015
You helped us when Intermet closed and have helped ever since. Thank you
M.S., Customer
Luke has been the answer man for us.
S.S., Customer
My wife and I very much appreciate the friendly support and service provided by Michael as he navigated us through Medicare decisions.
R.T., Customer
I appreciate the help we get from you.
D.W., Customer
I feel the information I received was thorough and what I needed. Michael worked with me to find out what I wanted and did his best to accommodate me. I am very satisfied with the plans I have.
G.B., Customer
I text a lot because I do not hear well. She always texts me back. She stays on top of our ins. Trying to keep premiums down.
R.G., Customer
It is nice to know that we can count on you to get us the best deal on our supplemental plans without us going crazy doing it for ourselves. You always call back in a timely manner to answer questions.we have recommended you to several others.
R.B., Customer
Simple very helpful and pleasant.
N.D., Customer
Luke Hockaday provides great customer service. He is very knowledgeable about his insurance products. And he is explains everything to make it very understandable. I would definitely recommend him. Wish I would have had an insurance agent like Luke years ago.
Karen T., customer since 2014
Michael did an excellent job finding my husband and me the right insurance for us. He is very personable and professional.
L.H., Customer
you are easy to work with you & your people thank you.
H.K., Customer
It's overwhelming when you have to change health ins when you've had the same company for years. But you had all the answers to switching to Medicare & made Roger & I both feel better about it.
K.R., Customer
I think you have my best interest to help us
W.R., Customer
