Client Testimonials

Your agency has gone the extra mile in finding the best solutions that meet our need. Everyone in the office is a pleasure to know and work with.

You helped me find affordable supplement health insurance for myself and my husband

you have been so nice to me and so helpful any time I call and need help with any thing you take time for me

prompt response to any concerns with correct and accurate information. come see me sometime when you are in Trilla.

The fact is, Patty gave my husband and I both personal care and factual information based on our individual needs. She is one in a million and we are Blessed to have her on our team during these most difficult days of insurance findings..

Your knowledge of all insurance was mind easing after. Trying to go through all the searching on our own. Would much rather visit with you and get all the answers needed.

the service I received and the personal attention .

I have been extremely pleased with my representative, Patty Gogerty. She takes good care of me and makes sure I make the right choice for my insurance plans.

Great follow-up and above and beyond service!

Every thing has been excellent!

I have always been greeted at the front desk with a smile, and It is the personal touch that Janet offers to her clients. It's like coming to visit a friend...and oh, also, discussing my insurance needs. lol Janet is so friendly, I never feel rushed out, how could anyone go anywhere else? My insurance needs are well handled. I never have to worry about my rates, coverage or claim forms. When I have concerns I can call Janet and she will fix it. It's great peace of mind. As for the first question, I have recommended Sams-Hockaday many times and will continue to do so. Thank you for a great service.

Very responsive to our needs. That is important to us. .

You are always available with answers for our questions and very knowledgeable plus pleasant and a very helpful office staff. It is appreciated..

We don't know which insurance co. is the best for our situation, and you get our medical information and recomend the best co. at the best price for us. That has been very important to my wife and I, and we have been very happy with your service.

direct and to the point. no checking this or that, knew and explained why recommendation was made

You have a good variety of products to choose from, by having access to many companies. Your people seem to know their product or they call in someone who can answer questions.

I have had so many questions and all have been answered many times until I understood thank you for always being there

Simple very helpful and pleasant.

I've been the one to read on information as it pertain to us at our ages.So when Robert had to take social security early.We were at a lost as to what steps to take for medicare. Mike was a referral and I thank God for that.He put us on track.( I doubt I could of comprehended what to do within our time frame)

Communication was good. Informative and helpful

Speaking with Patty Gogarty helped us make some financial decisions which really helped us out

Answered questions so we could understand. Made sure we understood the program thoroughly. Worked to make visits convienet for both .

Luke has been very good at taking care of my insurance needs. He is such a personable young man.

Janet Johnson seems to me to be very service oriented. If my call goes to voice mail, she is prompt about calling back. She seems to be genuinely interested in getting the best deal for me and has repeatedly assured me that if I have issues with billing from the insurance company she will make sure the situation is set right. That is important service to me. She comes to my home to talk to me about my options and to get me signed up for the best option for me. That will become more important to me should I develop mobility/transportation restrictions as I age. She is prompt in coming when she says she will be here. She seems to me to be knowledgeable about Medicare and how it works/what is and is not covered and how I can be sure I don't fall into pitfalls. That, too, is really important

Very knowledgeable in helping us with my 401K ,Social Security.Help me to understand what I needed to do to get ready to retire.Very enjoyable working with Patty.

Laura explained the different plans and options in great detail, made choosing one a lot easier. The same goes for choosing a drug plan, Laura's expertise made it a lot simpler. The paper work was submitted in a timely manner, and I received all the paperwork and insurance cards long before I was expecting them. Thanks again Laura.

You made my wife comfortable, and she's not a #'s person.

You helped us decide which insurance was the right ones for us. Saved us money. We have told several people how great u oh are to work with.

We've been treated like we are family. Michael seems to care about our needs and has given us suggestions on older policies that we can change to benefit down the road.

I am always kept informed and feel that if I want to make changes Michael will have the knowledge and expertise to help me. When I signed up for Medicare, Michael made it so much easier than I thought it would be!

They help me a lot to choose the right plan for my age.

You are always very courteous and friendly and consider what is best for your customer. In the past, if a new product becomes available that is better than the one that I have; you have always informed me of this.

Michael Sams is always proactive in getting the best plans for me for Medicare supplements and Medicare part D drug Thank you

Patty has helped me save money from medicare supplement insurance to life insurance.I have referred several friends and family who are also happy with their service.

I felt comfortable talking to Patty about my insurance options for life and supplemental insurance and getting her input

Since I know you and I know that if I have problems I can call you at any time. To me knowing I can trust you that you will take care of me. That means a lot. Appreciate your help. I think a lot of folks stay in there surrounding area so if they have a problem someone is close that they can talk to.

I felt that your representatives were well informed and would be willing to go to bat for me if I ever had an issue with the insurance agency in the future. Both representatives I spoke with were personable and seemed eager to help me find what options were right for me. Janet has many years of experience in this field and has been a teacher in the past as I have been. Both representatives were willing to come to my home to do business. I hope that will continue as I get older since mobility has become a major issue with my elderly mother and I can see how difficult that makes it for her to do business she needs to conduct.

Michael, I would say you were very professional in explaining to me all my options, and did so in a very relaxed atmosphere without any undue pressure. Basically, I believe you were genuinely concerned with my personal needs.

John thanks for your support after my insurance was dropped by an industrial company after many years of coverage. Your help was deeply appreciated as a friend and one who was knowledgeable.

Patty has been very helpful in securing good insurance for us. We have already recommended her to friends.

You helped us make the best choices when we retired and turned 65 years old. And have followed up with us in the years since then trying to help us make better choices.

It was a relief not to worry if the paper work was done correctly or not. You answered and verified with me that which I was't sure of.

Luke Hockaday is always eager to help us find a new plan when premiums get to high for us to afford. He goes the extra mile.

Tom, you have helped me and because of this, I continue to tell people about you. Several of my friends have contacted you and you have helped them.

Laura first got to know us personally and then stated looking for the best provider for each of our needs. With her warm smile and personality she was a great fit for us and has taken care of our needs for a few years

Michael Sams is an excellent agent! He is very patient and knowledgeable in all aspects of senior age concerns. I recommend to everyone that he explains insurance in the easiest way possible!

First I did not have to contact Sam's Hockaday first. Your representative was out walking my street looking for clients. Second the support, advise, and service I have received has been better than I had expected. Very satisfied

you were great help easing our minds on which company to get for our needs .

I appreciate the fact that you contacted me with the offer to improve the interest on our savings, otherwise we would still be collecting the miserably low rates we were receiving.

Laura was efficient and thorough. She answered all of our questions. We had a clear understanding of what we were getting.